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“A very good hotel”

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Astoria Park Hotel SPA Resort
Ranked #10 of 62 Hotels in Riva Del Garda
Certificate of Excellence
Birmingham, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“A very good hotel”
Reviewed 28 September 2013 via mobile

We visited the Astoria Park hotel in the last week of August. The hotel was excellent value for money, grounds were beautiful, pool area was lovely and rooms were clean, spacious and had everything we required. The reception staff were very helpful and friendly.Breakfast in the hotel was excellent-something for everyone.
Only about a 10 minute walk from the town, roughly 15 minutes to the lake front. Riva Del Garda was beautiful and we had a fantastic holiday.
My only criticism of the hotel was that the restaurant staff were very unfriendly, infact quite rude-a shame as the hotel food was nice and very good value but it didn't spoil our break as there are an abundance of places to eat in town. Would recommend the restaurant at the hotel sole-on the lake front!
We would definitely visit this area and this hotel again!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Astoria P, Direttore at Astoria Park Hotel SPA Resort, responded to this review, 21 October 2013
Mrs Laura B,
we wish to thank you for the good words of appreciation of our hotel. We are glad to read "excellent value for money" in your review. This means we aimed to offer best services at the right price!
We will be glad to welcome you next summer, when you could taste the improvements in the restaurant service!
Best greetings form Lake Garda,
Donatella Marchioro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
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London, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 August 2013

Room was spacious with mini fridge, flat screen TV, air con and WiFi. The swimming pool is large with sun loungers surrounding the pool. There is an adjacent grassed area for people who prefer a quieter ambiance.Towels are provided by the hotel.
The scenery, mountains and hotel gardens are superb. There is a social spa in the hotel grounds which is free to residents. This includes indoor pool, sauna and steam room with showers and free herbal teas or soft drinks. There is also a selection of books and magazines and the most comfortable loungers I have ever relaxed on. Robes and towels are provided by the hotel.
The food was good with the most beautiful spread laid out in the garden on the 15 August, the Feast Day of the Virgin Mary. Breakfast was buffet style with a good selection of cooked or cold foods available including scrambled eggs, bacon and sausages or cereals, fruit, yoghurt, rolls, bread, jams and cheeses. Tea and cakes are also served every day at 4pm in the bar, this was complimentary.
The staff were both knowledgeable and friendly.
If I had to make a recommendation it would be towards entertainment. There was some effort made in this area but a greater variety and advertising events would be beneficial.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Demi980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Astoria P, Direttore at Astoria Park Hotel SPA Resort, responded to this review, 21 October 2013
Dear Demi980,

we thank you for the really positive review about the Astoria Park. It gives us gratification for all our efforts in improving our services. Above all, your words of appreciation "The staff were both knowledgeable and friendly." are the perfect synthesis of the quality level that we normally offer.
Wishing you a short winter, we will be glad to welcome you again next summer.
Best greetings from Lake Garda.
Donatella Marchioro
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Stevenage, United Kingdom
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 August 2013

Spent a week there recently with the wife, and it is in lovely grounds - albeit the complex is quite spread out.Hotel also has beautiful spa indoor pool facilities. Food not bad, and breakfast very good choice. Very scenic sitting around the nice big pool with the mountains all around you - quite stunning. It is a little bit of a walk into town and for us in our 60s it took about 15 mins. Found the whole of Lake Garda stunning and would recommend it to anyone.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JB110321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Astoria P, Direttore at Astoria Park Hotel SPA Resort, responded to this review, 21 October 2013
Dear JB110321,

we thank you for your good review, and for recommending the Astoria Park to other guests! Surely the distance to the town centre - less than 1000 meters, within 10/15 walking mins - offered you a pleasant walk in the evening, after sunbathing at the hotel pool.
We will be glad to welcome you again in the next future.
Best greetings,
Donatella Marchioro
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Helsingborg, Sweden
Level 6 Contributor
189 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 18 August 2013

Very nice place. Light rooms, comfy beds, modern bathrooms and really scenic views from the garden (or from the hotel if you get a room with a window or balcony headed towards the town or surrounding mountains.) Great breakfast with both healthy and more sweet alternatives anf also nice snack alternatives in the bars at daytime. Situated a short walk from the town, but don´t let that stop you from choosing this hotel. We walked in about ten minutes to reach the city center although it was very hot. Highly recommended.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Magnus J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Astoria P, Direttore at Astoria Park Hotel SPA Resort, responded to this review, 21 October 2013
Dear Magnus J,

Many thanks for your review and the beautiful words of valuation: light rooms... really scenic views... great breakfast. It is a pleasure for all of us to read about the positive results of our daily job. This gives us a great empowerment.
We will be glad to welcome you again next summer!
Best greetings from Lake Garda.
Donatella Marchioro
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Oxford
Level 5 Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 15 July 2013

The hotel is very nice and modern and has a good feel to it. The rooms are modern and pleasant, with nice beds, decent AC, a mini fridge with a good selection of items inside, nice modern bathrooms and in many cases the room has a balcony. The wifi is also free. The chairs in the rooms are a little unusual and a prolonged stayed would have meant I couldn't sit in the chair for fear of damaging my back. Overall though the rooms are very nice.

The hotel resturant has a good choice or very reaonably priced food. The salad buffet is very nice and fresh and the main meal I had was a nice, good quality classic italian dish. Wine and water with diner were cheap too. I would recommend having food at the resturant as its reasonably priced and pretty good.

The only real drawback to the hotel is it's location for the town centre. It's the best part of a mile walk to the town centre, which in the height of summer is quite a warm walk into the town.

All in all a very nice hotel I would recommend.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank GLD2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salvatore C, Direttore generale at Astoria Park Hotel SPA Resort, responded to this review, 31 May 2016
Dear Mr. GLD2,

it is always a pleasure to read such reviews like yours, as they give us confirmation to our good work. We thank you for appreciating the Astoria Park, and particularly the quality/price ratio that we always try to keep on high levels.
We will be glad to welcome you again. Just contact us through our website

Best regards,
Salvatore Casarrubia
General Hotel Manager
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Liverpool
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 July 2013

This hotel is good, but it is a bit of a walk from the centre of riva. We have stayed in the area before so we knew it well but this hotel is north of the town so the walk into the centre is not a pretty walk like the other hotels we have stayed in where you walk along the top of the lake, meaning a 20 minute walk or so doesn't seem like a long time.
The main vieWs are of the mountains, which are stunning and, if there is a storm, it is very impressive.
The room we had was a junior suite. Pros are a bit more space than you seem to get in the standard rooms but I did not think the room was worth what we paid for it. I found it odd that there was no table on the balcony so you couldn't sit out and have a drink. Seems like a small thing but, when the weather is lovely, that is what you wanted to do.
We were a bit disappointed at the end when we realised that the mini bar had been included in our room price. Bt we didn't know because there was a price list so we assumed it cost normal mini bar prices. I think that if the mini bar is pre paid there should be something to let you know you have pre paid for it. Again, a small thing but it would add to the stay.
The beds are really comfortable and are huge!
Our room overlooked the bus station and I was worried that there would be a lot of noise from this and the busy road but it wasn't bad in the end.
We hired the bikes, which is a really good addition. They re free for 3 hours or 10euro for the whole day, which is a really good offer, although they are not road bikes so really, you can only use them for a relaxing ride, although we rode them to torbole, which was 5k or so and they were absolutely fine. I that that the free bikes was a great idea.
The spa is really nice and very relaxing. We went everyday and it was quiet enough to be able to relax. Free drinks and biscuits make it feel really indulgent too. I also thought that the library in the spa is a really good idea and there are plenty of English books.
The breakfast is good and there is lots to choose from including cakes, rolls, hot and cold meats, cheese and boiled eggs.
We didn't find the hotel staff rude but they are quite reserved.
The pool is good. It is large and there are plenty of sun loungers. There is also a little snack bar which is nice when you want a drink.
On the whole, a good hotel but I thought that other hotels we have stayed in in the area have been better value, particularly if you are opting for more than a standard room.

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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sleh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Astoria P, Direttore at Astoria Park Hotel SPA Resort, responded to this review, 9 July 2013
Thank you Mr./Mrs. Sleh,
It is a pleasure to read such reviews like your. It is so full of details and descriptive, that everyone can get the real feeling of our Hotel. The staff of the hotel were very gratified from your bright words, and happy that you spent relaxing time with our classical old-fashioned bicycles, that we rent for free. You liked particularly the breakfast, which is for us the most important service in a hotel. Thank you for your estimation. We will take your suggestion of a table with seats on the balcony of the junior suites… as you said, it could seem a little thing, but it is not. So on your next visit to Lake Garda, do not forget to come to the Astoria Park, to have a restful drink on the terrace of your room.
Best greetings from Riva.
Donatella Marchioro
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Norwich, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 June 2013

We had very good holiday at the Astoria Park Hotel the hotel staff were all very friendly and helpful. Evening meals were excellent with good variety, bedrooms clean and comfortable, our room was good probably more space for clothes as only really hanging space! Spa was good after busy day but was quite eye opening. Outdoor swimming pool was big and well looked after with lifeguard on duty every day but very cold.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sonia1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salvatore C, Direttore generale at Astoria Park Hotel SPA Resort, responded to this review, 22 May 2016
Dear Host,
We would like to thank you for your valuable, constructive and detailed report. We have read with great interest your evaluation and we welcome your encouraging and appreciative comments as they represent a vital instrument in our daily commitment to create memorable experiences for our Guests. Once again thank you for favorable review and may I take this opportunity to thank you for choosing to stay at the Astoria Park Hotel Spa Resort.
We look forward to welcoming you to again in the near future.
Best regards,
Salvatore Casarrubia
General Hotel Manager
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Additional Information about Astoria Park Hotel SPA Resort

Property: Astoria Park Hotel SPA Resort
Address: Viale Trento 9, 38066, Riva Del Garda, Italy
Phone Number:
Region: Italy > Trentino-Alto Adige > Province of Trento > Riva Del Garda
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Riva Del Garda
#9 Luxury Hotel in Riva Del Garda
#18 Romantic Hotel in Riva Del Garda
#26 Family Hotel in Riva Del Garda
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Astoria Park Hotel SPA Resort 4*
Number of rooms: 115
Official Description (provided by the hotel):
Immersed in an oasis of peace within 15,000 m2 of park terrain, Astoria Park Hotel welcomes its guests in an elegant ambiance of distinguished design to offer an exclusive stay in infinite comfort. Enjoy a vacation filled with pleasures for the palate with genuine and delectable dishes. Feel complete wellbeing in the warm and modern Social Spa area and in the comfortable, ample and luminous rooms and suites. At our hotel at Lake Garda with a marvellous pool, you will experience an ideal vacation. ... more   less 
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Also Known As:
Hotel Astoria Park
Astoria Park Riva Del Garda
Astoria Park Hotel Riva
Astoria Park Hotel SPA Resort Riva Del Garda/Nago, Italy

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