I travelled with the Travel Department and was very happy with the organisation of this trip. The Guide, Annalisa was most informative and helpful.
My friend and I had single rooms on the ground floor and they really should not be used for guests at this hotel. They are small, dark and overlook a car park.The corridor carpet leading to these rooms should be replaced as it is threadbare, I spent as little time as possible in the room as it was so depressing. We were offered a double room to share when we complained but no single rooms were on offer. I would love to return to this hotel but would not consider returning unless I could be assured of a better room. I feel people who request a single room in many hotels are treated as second class citizens.
Apart from the bedroom, the other facilities in this hotel are good. The staff are very pleasant and the food quite imaginative. The Hotel is in a good central position in Riva and although near a busy main road, is quiet. The outdoor and indoor pool are lovely and very clean.and the public areas well kept and most attractive. I would reiterate what some other people have said about the price of bath robes to hire for use at the pool. When we were there many people were using the pool without hiring robes.
It was also necessry to contact reception every time you wanted air conditioning put on. This was done without complaint but seemed a little strange for a 4 star hotel.
I hope the management pay some attention to the comments made about their single rooms on
the ground floor and do not offer them.to future guests.
- Official Description (provided by the hotel):
- Our hotel is situated at only 200 meters from town center and lake side. We provide for our Guest, free parking, free Wi-Fi in lounge area and all rooms, free access to pools,fitness room,sauna, turkish bath, kneipp and relax zone. We have 94 rooms but we are still a family hotel. We serve lunch on our terrace overlooking the pool and garden.We also provide half board/full board accomodation, and we can also manage for a wonderful wedding if you wish to marry in Riva del Garda ! ... more less
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- Also Known As:
- Grand Hotel Riva Del Garda