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“Best location in Riva / Extraordinary design”
4 of 5 bubbles Review of Lido Palace

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Lido Palace
Ranked #1 of 62 Hotels in Riva Del Garda
Certificate of Excellence
Flims, Switzerland
Level Contributor
204 reviews
200 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
“Best location in Riva / Extraordinary design”
4 of 5 bubbles Reviewed 25 March 2014

First of all, the location is fantastic. Second the style, the consequent new design together with the architecture of an old palace. It is more or less a matter of taste. The atmosphere at the entrance and at the reception is maybe to cold. The same for the rooms with the concrete floor. The wellness area is overwhelming. The staff and management is very friendly and helpfull. Parking is free and easy. Breakfast buffet is of good quality. The beds have fine linens and the selection of electric buttons for the light and clima are easy to use. We stayed in room nr. 311. I think, I could count seven windows on different sides. Room service in the evening at half past nine was too late. The view to the congress center is not the best. With two elevators and a nice staircase, you never have to wait in the corridor. Overall, the hotel is well managed and the prices are fair. We will be back.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank hotbath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLP R, Direttore at Lido Palace, responded to this review, 26 March 2014
Good afternoon dear Hotbath and thank for the time spent to illustrate of our location.
The last review (december 2013) has nomitaed Riva del Garda "the best place to live" in Italy. This make all of us very proud of the product and the destination.
I totally agree with you, although it is very difficult to combine the historical heritage of the building together with the new concept and design, the architect has been able to produce the wow effect.
I am very grateful for reporting the greatness of our CXI SPA, it represents a real and tangible value added in terms of facility. All of our Customer loves to relax in this full equipped area (Warm bath, Steam bath, Mediterranean bath, Finnish sauna, Salt room, relaxation room, indoor and outdoor pool, Whirlpool, 5 emotional showers and ice fall) and be delighted by the treatments we propose.
Having said that, I will not miss the opportunity to pay attention on the time to deliver in the room what the Guest has ordered.
I thank you you once again for having been with us and I look forward to welcoming you again at the Lido Palace.
Regards
Gabriele Galieni
General Manager
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554 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Moscow, Russia
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 8 January 2014

Second time we visited this hotel in the beginning of the New Year - January 2013 and 2014 - and second time satisfied very much. Service in the hotel and restaurants is wonderful, the staff - very professional , all the facilities and location - the best! And of course, the magic of Riva del Garda... This is something special!

Room Tip: For families with children I recommend 206-207 with connecting door
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank Natalia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLP R, Direttore at Lido Palace, responded to this review, 11 January 2014
Thank you very much Mrs EvnevichN for the time spent to let us have your feedback. It is has been a pleasure for us to have you at the Lido Palace once again and the most important thing is to realize that we have been able to deliver our services as you expected. That means that the food quality of Re della Busa restaurant and staff attitude has been kept at a very high level.
I look forward to welcome again at the Lido Palace and in the gleaming Riva del Garda.

Gabriele Galieni
General Manager
Lido Palace - Riva del Garda
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Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 30 October 2013

This is just a fabulous hotel. The location is superb. The hotel design is a wonderful conversion of an old villa into a really modern hotel - very stylish - from the restaurant to the rooms. We had two interconnecting rooms as we were travelling with two young children and it was perfect. The children were welcomed everywhere from the restaurant to the spa. The best point about all however was the service. Veremente perfetto. We will go back and back to this great place.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LGBower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLP R, Direttore at Lido Palace, responded to this review, 31 October 2013
Good morning LGBower,
it is very pleasing to read your feed-back. It means that all our efforts have been compliant with our Guest expectations in general and with yours particularly.
In addition to the design aspect and to the room facilities that you have reported, please let me take this opportunity to underline the resounding success achieved by the CXI (hundredeleven) SPA with its regenerating treatments and the restaurant Re della Busa by now leader in the area in terms of food quality.
Thank you once again for your time and looking forward to welcoming you again at the Lido Palace, I remain with best regards

Gabriele Galieni
General Manager
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Scarcroft, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 September 2013

Well after a disappointing visit last year, I'm more than pleased to say both with the old staff that were here back then & an influx of new staff, the magic is once again back for my stay here. The restaurant/breakfast staff could not be more attentive & the food is 5* plus.

Room Tip: Top Floor Penthouse Luxury Room 403 was good for A&MG's stay.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Agpower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLP R, Direttore at Lido Palace, responded to this review, 1 October 2013
Dear Mr Agpower,

it is very gratifying to hear that the effort spent in terms of behavior and competencies, at the end, have generated an attentive and positive feedback from our Customer. Your comment represents additional "fuel" to make even better....and we will!
Let me take this opportunity also to thank you for having underlined the food quality and the service of our Re della Busa restaurant. By now Re della Busa is, without doubt, the reference point for the culinary art in the area.
Looking forward to welcoming you again at the Lido Palace
Regards
Gabriele Galieni
General Manager
Lido Palace - Riva del Garda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
denver
Level Contributor
155 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed 20 September 2013

The property is quite nice and the service is first rate. But the rooms themselves are more style than substance and more interested in design than in comfort. The bathrooms, for instance are modern and sleek but but do not have even one inch of space to place toiletries. And, the electronic panel by the bed has 9 buttons which were, for me, never figured out. The floors are cold, the showers entirely open and the murals painted around every door in the hallway make it all look cheesy, not appealing or artistic; like a theme park. Even the lovely breakfast area and the high quality of service don't make up for the overall lack of ambiance, the minimal comfort of the rooms and the tackiness of the hallways. That's the opinion of the 2 of us who stayed there in separate rooms.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
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Helpful?
3 Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLP R, Direttore at Lido Palace, responded to this review, 21 September 2013
Dear Mr Joedenver,

thank you for your comment that highlights the first rate of service and the quality of breakfast. In reality, the level of appreciation of food of Re della Busa restaurant for dinner and Tremani bistrot for lunch is very high and collect the acceptance of hotel Guest and Guests from Riva del Garda. As far as the ambiance and style are concerned, it can happen that at very first impression, Customer may be very surprised. I can assure you that in short-run everything become friendly and comfortable.
I hope to have the chance in future to demonstrate this effect.

Thank you once again for having been with us and best regards

Gabriele Galieni
General Manager
Lido Palace
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chicago
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 10 September 2013

We spent four days here and we loved every minute of it! The hotel is beautifully renovated. The reception people made us feel really welcome. Our daughter has serious food allergies. We told them when we checked in and after that all the restaurant and bar waiters were aware of it and could help her choose her food items. They even brought egg and milk free bread for her at each meal.
The breakfast buffet was very good. We ate at both the casual lunch restaurant overlooking the pool and the more expensive dinner restaurant and enjoyed them both.
We really loved the spa - it had a series 5 or 6 different saunas with different temperature and humidity and aromas for what they call a pathway to discovery, all complementary for hotel guests.
The pool was very nice and the service everywhere in the hotel was at a very high standard.

  • Stayed September 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank whylion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLP R, Direttore at Lido Palace, responded to this review, 12 September 2013
Thank you very much Dear Whylion for the time you have dedicated to describe our way to make hospitality. I can assure you that all the staff is motivated and proud to deliver all their effort to the Lido Palace and its Customer. The combination of staff competencies and the design of the hotel is producing a very successful project. In addition to that the very high food quality and the innovative facilities of CXI (hundredeleven) complete the a great work.
I will not miss the opportunity to share with the associates your comment.
Hope to welcome you again at the Lido Palace

Best regards
Gabriele Galieni
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 September 2013

We spent 7 days here in July and had a wonderful time. The hotel is perfectly situated right on the lake with spectacular views of the mountains. The restaurant is very good too - we dined there 5 out of 7 nights eating on the terrace of the restaurant - divine .The service is outstanding attentive but unobtrusive.All the staff are simply brilliant very friendly and nothing is too much trouble .We have stayed in number of special hotels in Italy and this rates among the best. We were so sad to be going home that whilst we were having lunch on our last day we booked to return at the end of September - it's too good to wait too long to return !

Room Tip: Rooms with a view of the lake are pretty special
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CambridgeTraveltrio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLP R, Direttore at Lido Palace, responded to this review, 4 September 2013
Good evening Cambridge Traveltrio,

I want to thank you for the close examination you have composed regarding our Property. It fits perfectly to the effort that our staff put at disposal of our Guests in any interaction. With your permission, in addition to the food quality and services I would add the extraordinary value of our CXI (hundredeleven) SPA with its 1.500 sqm and the selection of a number treatments really healthy conducted by capable SPA operators.
See you in september.

Kindest regards

Gabriele Galieni
General Manager
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Additional Information about Lido Palace

Property: Lido Palace
Address: Viale Carducci 10, 38066, Riva Del Garda, Italy
Phone Number:
Region: Italy > Trentino-Alto Adige > Province of Trento > Riva Del Garda
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Riva Del Garda
#1 Spa Hotel in Riva Del Garda
#1 Luxury Hotel in Riva Del Garda
#4 Business Hotel in Riva Del Garda
#6 Family Hotel in Riva Del Garda
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Lido Palace 5*
Number of rooms: 42
Official Description (provided by the hotel):
In a spectacular location on the northern edge of picturesque Lake Garda, Lido Palace is a stunning Belle Époque building, set within 19th-century gardens filled with fragrant cypress, cedar and magnolia trees. Recently renovated, the Liberty Style palace impresses with contemporary interior design which epitomizes chic modernity. The rooms - almost a symbiosis of light, nature and elegant interior design - are modern, wide and bright spaces taking advantage of the contrast between the minimal style of the interiors and the romantic view on Lake Garda. The 1,500sq m spa offers a collection of globetrotting treatments, including a Finnish sauna, Mediterranean bath, Indian massages and Native American stone treatments. Its guests are invited to enjoy the serenity in an elegant setting tasting savory meals by Chef Giuseppe Sestito. Tremani is the hotel's more laid-back lunchtime eatery offering healthy imaginative meals. For intimate evening meals, Il Re della Busa is decadent and distinguished, with exquisitely rendered morsels of haute cuisine in sleek designer surroundings and backlit views of the grounds. The restaurant overlooks the gardens, which are a mix of manicured lawns and forested foothills, grab a seat by the window to gaze upon them as you eat. If it's a balmy night, get a table on the balcony deck. Fine-dining chefs are usually fiercely protective of their recipes, but chef Giuseppe Sestito will happily share some of the secrets to his creations. ... more   less 
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Also Known As:
Lido Palace Hotel Riva Del Garda
Lido Palace Riva Del Garda/Nago, Italy

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