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“Hotel La Perla Lake Garda”
Review of Hotel La Perla

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Hotel La Perla
Ranked #57 of 62 Hotels in Riva Del Garda
Reviewed 13 September 2013

Brilliant location, just returned from a week at this hotel, easy short walk to the beautiful Lake Garda.

Rooms very basic but very clean, clean towels every day, always request a room overlooking the pool, we were lucky to be allocated one as its rather noisy is you have a room at the front of the hotel. Food was okay, when we booked we got free half board upgrade so had nothing to complain about except portions were small, good help yourself continental brekkie.

Overall loved the gorgeous Lake Garda and Ambrish Ullal who was our guide on the tours, EXCELLENT.

Room Tip: Ask for room overlooking the pool
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  • Stayed: September 2013, travelled as a couple
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Thank Patricia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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39 - 45 of 169 reviews

Reviewed 6 September 2013

Having read a lot of negative reviews on Trip Advisor, we were preparing ourselves for the worst, but it turns out we didn't need to as we were very happy with the hotel. We got the August deal with Italian Getaways (company based on the isle of wight) and with them we got a free upgrade to half board. We decided that if the food was as bad as it sounded on here we'd eat out instead, because that's what we had budgeted for anyway; in the end we ate in the hotel 5 out of the 7 nights we were there.

The meals consisted of three courses, with at least two different choices for the starter and main. The starter was usually something like pasta, soup or risotto and the main would be meat or fish with vegetables and potatoes. There was also a salad buffet and fresh bread available, as much as you wanted, although we didn't need them as the 3 courses were filling enough for us (and I've got a good appetite!). Drinks are reasonably priced too, a carafe of house wine for 8€. One night when we were there, there was a gala night, where the four course meal was set, and it was delicious. Had we paid for half board, I don't think we would have expected more from the restaurant - I've had a lot worse in hotels and the service by the hard working waiting staff was brilliant.

The rooms were also very good - comfortable bed, lots of wardrobe and cupboard space, safe (at no extra cost), powerful shower and nice balcony overlooking the pool, which was well cleaned every day, as was the room.

If you get a cheap deal on this hotel like we did, I'd recommend it but I suppose you might be disappointed if you'd paid a lot of money.

  • Stayed: August 2013, travelled with family
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1  Thank evandapanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2013

We made the mistake of booking this hotel with Italian Getaways and were told the trip from Malpensa would be 90 minutes - almost 5 hours later we arrived "very tired" so not the best start to the holiday. Don't travel here from any Milan airport during the busy season the traffic around the lake is awful and because of drop offs they use the lake road rather than the motorway.

We were then given two of the smallest rooms I have stayed in - at least you could walk round the two beds that were next to each other on both sides and the bathroom you could shower sitting on the loo if you had wanted to as it was directly in front of it. It is a wet room so is flooded if you use it.

Room 317 the door does not shut unless you lock it and if the cleaner leaves it open your room is totally exposed. We asked for it to be fixed but the handyman was unable to reset it. The cleaner did only make the mistake once during our time there.

Please do not shut the balcony door behind you unless you want to be locked out on it - happened to a couple we met.

Having said all of that it was kept very clean, but there really was not a lot to do so it should be.

Food

Breakfast good choice as long as you can live without bacon and accept continental

Dinner we were one of the few who ate in all week - you have a choice of 2/3 choices apart from Gala night where the 4 course menu is set

The starter is normal an Italian dish of pasta or soup - the volume of which was very good but presentation was lacking

Main course involves a piece of meat or fish, one veg and fried potatoes on occasions the food was not edible - kebabs undercooked - fish in breadcrumbs not fully cooked and the menu repeated on one occasion. Again presentation was lacking.

You have to choose your meal for the following day the night before hand which is fine unless of course you run out which happened one night and if you don't like it you are offered cheese (4 pieces of 2 types) without anything else.

There were some good nights the gala dinner main course was very good, the veal was very tasty as was the trout and hake. Overall the food was just let down by the inedible meals.

Dessert varied

One of the big issues is the lack of staff and time to be served depending upon the volume of people in the hotel.

Staff were in general very helpful and in many ways I feel sorry for them as they are being let down by the management not getting the basics right.

Perhaps if they ventured and spoke to guests in the restaurant rather than stood behind the bar ensuring the drinks and most importantly the drinks bills were correct they would learn what the problems are.

We did not starve as the majority of the meals were ok but with a minimal amount of creativity in menu choice, checking on the meals before being served and effort in could have been so much better.

Facilities

Swimming pool kept clean and good
Bar area pleasant
Table Tennis table awful and needs replacing, broken bats, net broken and no ball had to play with a rubber one hilarious, probably made it more memorable!
TV - all Italian (great from a personal view point did not miss it one bit)
Lounges - 2 one in each building - one in the back building is quiet for playing games
Roof terrace on 4th floor - good for cards or people watching
Nothing for the kids bar the pool

Location
The major plus point - If you are staying in Riva chose this area as long as you enjoy walking to the main town in 30 minutes by a fantastic lake walk. There are many other restaurants and hotels nearby so you are not left with nothing to do.

We hope to come back to Riva as the location is great and seeing the whole 52km of the Lake on top of Mount Baldo from the new Malcesine cableway is one of the most beautiful places on earth.

Room Tip: There are 2 sections to the hotel ask for a room in the building at the back of the hotel as the fro...
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  • Stayed: August 2013, travelled with family
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3  Thank Alastair D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

When we book we were a little concerned based on some of the reviews posted here. However, we were very pleasantly surprised. The hotel is spotlessly clean and the staff very polite and helpful. The location is ideal, no more that 100 metres from the lake. There are things we could criticise - lack of drawers, air conditioning etc, but this is the same as every hotel. This is a 3* hotel and some of the 4* hotels we have stayed in around the world have been far worse. The food was very good - varied, well-prepared and well-presented. The portions are adequate and we never left our table wishing that we had more. I can only imagine that those who have criticised the food are the kind of people we see often in buffet style hotels who pile up their plates only to waste much of what they had taken. All in all - a very memorable stay. We would book there again tomorrow!

Room Tip: Front othe hotel, high floor with a balcony and mountain view
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  • Stayed: August 2013, travelled as a couple
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2  Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2013

Riva is one if the most beautiful places on earth, however La Perla is one of the poorest hotels in the area. The hotel is very basic, small rooms, basic wet room that you can hardly move in (however good shower). The room had two small bedside tables that were too small to use. A wardrobe that smelt musty, so unable to put clothes in.
However the worst things about this hotel are the surly receptionist who forgot to smile for the whole week, and the absolutely awful food. On our arrival night we were offered cream of chicken soup and beef stew, no other options were available. We walked out. We also tried another night but the food was inedible and very english. Did we travel all the way to Italy to eat english food that resembled something I might have been offered at school. UGH!!!!!
However Riva is a dream destination, everything else was perfect, we will return again, but wont be staying at La Perla!!

  • Stayed: August 2013, travelled as a couple
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Thank eagle137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2013

I know there are widely differing reviews on here so i will be honest. It appears that the hotel owner doesnt really want to spend money improving the food portions or quality here. Breakfast is fine...same each morning and something for everyone- boiled eggs, bread for toasting, choice of cereal, croissants and other italian breads.The hotel is clean and rooms are basic but also cleaned daily. Air conditioning would help, as ceiling fans dont really keep rooms cool in heatwaves, especially when you dont want to open windows if over pool area as biting insects come in. Evening meals; we were lucky enough not to have paid as we received a free half board upgrade(although i did only eat 3 times). Very little in the way of vegetarian option. Small portions, often overcooked/leathery texture. No local food and even the soup was made from powder despite the lovely veg growing around the area and many fruit and veg markets to purchase from in the area. Very little veg served with main course. 7 slices of small carrots with 8 or so small pieces of fried potatoes. Sometimes green beans or tinned peas/sweetcorn. Salad bar had dried grated carrot, tinned sweetcorn, beetroot, lettuce and a pickled carrot/cabbage/gherkin mix. Bread rolls always available to fill up on. Fruit salad is tinned, apple strudel is good and also panna cotta. I asked the hotel why they dont offer Italian food and their reply was that guests complain! One of the waiting staff was extremely surly and she seemed very unhappy that we had taken offence at the food. Rest of the waiting staff were very helpful and tried to offer alternatives if anything was available. Other guests complained including Germans and Italians so it wasnt just me being picky. The manager/owner actually challenged us about our choice to eat out of the hotel, i explained i was vegetarian and was told that the company i booked with should have faxed them. I actually let the hotel know on day1 and yet they were insulted because we didnt attend the gala dinner of roast pork wheeled around on a tray with sparklers on top, and yes they did understand when i had told them i was vegetarian. The Rialto next door serve great tradtional and other foods at reasonable prices, with friendly service, you may have to wait for a table but this was our frequent option so worth it for us. Also Flora gelateri over the road...for the best desserts/afternoon snacks. Italian getaways were great, trips were fantastic and everything else was superb. A b&b option is fine. Get the cheapest deal and eat out. Enjoy!

  • Stayed: July 2013
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2  Thank jeanette977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2013

Just returned after 7day stay, we really enjoyed the great location and amenities the hotel offered...pool, sunloungers, internet, table tennis, tv lounge, bar and a mini lift was a novelty too. Close to the Lake, supermarket, shops and restaurants and 10min walk to more shops, bank, post office etc.

The breakfast was great; continental choice including hot boiled eggs, selection of fruits, yogurt, crackers, breads, sweet cakes, tea and coffee.

The room was clean and tidy, with a balcony and bidget which was a nice surprise, safe, hairdryer with selection of soaps and shampoo. Maybe not quite a 3* but not far off..more travel inn. The location certainly made up for it. It would of been nice extra for a mini fridge, tea & coffee and air con, but you would pay more per night. Opening the window and using the ceiling fan worked. Best not to keep food or sweet drinks in your room if you don't want to attract bugs...

The restaurant staff, cleaners and pool guy were friendly. The reception were not that knowledgeable about local transport etc but were happy to Google for you or provide a map to the tourist information office which was a 10minute walk.

  • Stayed: July 2013
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3  Thank travelbug455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel La Perla

Address: Viale Rovereto 67, 38066, Riva Del Garda, Italy
Region: Italy > Trentino-Alto Adige > Province of Trento > Riva Del Garda
Amenities:
Bar / Lounge Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 62 Hotels in Riva Del Garda
Price Range: £85 - £385 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel La Perla 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
La Perla Hotel

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