A very nice hotel, but badly in need of maintenance. Some light fixtures did not work in our room and were not fixed. We had two TV sets, but not a single English channel - not really the fault of the hotel, but a couple of English in-house movies would have been nice. If you are out of condition beware - there are a lot of steps to negotiate from and to the hotel to the main street, and again they are in poor condition.
We stayed as part of a Cosmos group, and while the counter staff were nice and helpful, it was in the dining room that we were made to feel like second-rate guests. The dining room staff fawned all over the non-Cosmos guests and gave them fast ordering and meal service. One night we waited almost an hour to have our orders taken. No butter on the tables for the bread roles for any meal, and we had to ask at other tables for salt and pepper shakers and the bowls of parmesan cheese. That may have been bad enough, but the meals were incredibly stingy and in most instances quite awful, and usually the main part of the dish was cold or at best lukewarm. One night my wife ordered the calamari dish; what she got was a couple of soggy baby octopi floating in what resembled mushy peas. One lady on our table pushed it aside and said she could even look at it, let alone eat it. The veal looked more like beef and was shaved so thin that it was almost like prosciutto on the plate. Another night we ordered lemon chicken and we got two bits of chicken covered in some slimy sauce, which everyone who had it said was horrible. So a box is mostly ticked for the hotel side of things, but no marks at all for a truly awful dining experience. Maybe if you are a regular guest things would be different, but as a Cosmos customer you are treated as inferior when it comes to the dining part of this experience.
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