We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not a Pleasant Experience at this Hotel”
Review of Lolli Palace Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Lolli Palace Hotel
Ranked #7 of 44 Hotels in Sanremo
Certificate of Excellence
Potomac, Maryland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not a Pleasant Experience at this Hotel”
Reviewed 25 August 2011

Hotel lobby carpets were old and dirty. The towels were more like large size old handkerchiefs, never seen anything like those in any hotel. The bathroom looked more like a hospital room without much amenities, everything in white color. The room was larger with more closet space and drawers than other typical hotels we stayed at, but inside the closet was not clean and had dust. The location of the hotel is very convenient though, close to the Casino and main shopping and eating areas. The view from the room is fantastic. The view from the breakfast restaurant is very nice as well. There are several other hotels nearby though that we moved to the next day that was much better and less expensive. I asked for two towels and they brought one. Looked like the hotel had 2 people in the lobby to attend to all guest affairs and had little attention from management or the owners. Internet was available everywhere for free, the hotel web page says it's free in common areas, which was good). I wouldn’t stay there again.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank mark t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

353 reviews from our community

Traveller rating
    114
    149
    58
    19
    13
See reviews for
76
171
8
25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level 4 Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 20 October 2010

The hotel met my expectations, although sadly those expectations weren't much as it is a budget hotel. Location is fine (although San Remo was a disappointment) and the staff were helpful but the quality of the accommodation was poor - very tired decor, room hadn't been very well cleaned etc. Worst of all the hotel offers the combination of thin walls with creaking wooden floors, so don't expect to have a peaceful nights sleep.

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pavel-34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotellolli, receptionist - guest relations at Lolli Palace Hotel, responded to this review, 19 June 2011
Dear Sirs,

We apologize for the dealy in answering you, but we thank you for your comments and following your suggestions we inform you that we will do our utmost to improve the service to meet your future expectations and sincerely hope to welcoming you to show the new roof garden, the new rooms and the service.

Thanks again and best regards,

Cristina - Receptionist Hotel Lolli Palace Sanremo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level 6 Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 23 September 2010

We only spent one night here but were very impressed. The hotel smelled a little "musty" when we first walked in but that was the only place we smelled it. The desk clerk was super friendly with his limited English and helped us to park our car. Our room was AMAZING!!! We were in Room 530 which is like a suite. King bed, living room, desk, table and chairs and 2 giant windows overlooking the sea. The bathroom was a huge master bath with a vanity, bidet, shower and toilet and had one large window overlooking the sea. The restaurant was clean with great food and the breakfast food was amazing. There is a rooftop deck for sunning or relaxing. The town itself has a huge municipal casino which has gorgeous Murano glass chandaliers, not to be missed! We were very impressed by Lolli Palace and San Remo. We would highly recommend the hotel to others. Thanks Lolli Palace for the wonderful room and the wonderful place to stay.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cinderbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotellolli, receptionist - guest relations at Lolli Palace Hotel, responded to this review, 19 June 2011
Dear Guests,

we apologize for the delay in answering you, but we really thank you for the beautiful words and comments about our hotel and Sanremo.
We sincerely hope to welcoming you again in the near future and remain, with kind regards,

Cristina - Receptionist Hotel Lolli Palace Sanremo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
madison, wi
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 August 2010

Stayed here two years ago and had a better room then (ocean view as opposed to a view to buildings out back) but the delights remained the same: quietly kind staff, old-school charm and vintage stylings combined with modern bath and amenities, the creaky floorboards in room and hall are kind of cool, lustrous restaurant setting with impeccable white-jacketed service, phenomenal value half board rate with very satisfying dinner antipasti buffet and menu choices. It is a beautiful property, the bedroom color themes are joyful. Cons: the walls in this room were scuffed; the 2nd night the person in the next room creaked and bumped mysteriously all night long (restless leg syndrome?) and it was really loud. Tips: learning to use the local busses (V to Bordighera & Ventimiglia: U to the train station) is worthwhile - - I got a 7-day pass even for a two-night stay which is great for trips to other towns as well as hopping on and off around town and to the hotel; the air-con buttons are counter-intuitive - - you have to press down on the SUN/HEAT switch to get cool and vice versa (if you don't do it that way, you get no cooling); the wifi works great in the airy, spacious, comfy downstairs lounge, but is not designed to work in the rooms. I adore this hotel.

  • Stayed July 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angelbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zvolen, Slovakia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2010

We werw in Italy many times ago and we were always very satisfied with services, people, kitchen, culture, countryside and history are also perfect. SanRemo is pittoresque town, the sea is clean and Hotel Lolli Palace is wonderful historic building, BUT.... We were in the room with bad air-condition. The owner of this hotel who works also like a receptionist didn´t change us the room. The air in the room was really terribly warm. The technician arrived in our room - he was only staring on the air-condition machine and...nothing !!! the air-condition self-restarted in the evening. Thanks God !!! But the personal was very nervous on us :( There were people from germany who ate two or three desserts on the dinner. when we brought the second one - they told us that it is impossible !!! my child couldn´t bring the apple from beakfest out...nonsens.and fat people had more meal than us...absurd ? the last day - they brougt money, without thank you...but i think that the other guests were more satisfied than us.you know - they hadn´t problem with air condition - no problem is good guest so probably the personal was kind to them...but it is not our fault when the air condition is bad, am i right ?but the hotel is pretty , near the center of the city and the kitchen is really good.the owners should change their behaviour - then, itĺl be OK :)

  • Stayed July 2010, travelled with family
    • Service
Helpful?
2 Thank soleil000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level 5 Contributor
55 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 May 2010

We liked it here. In a good location and the rooms were clean and nicely decorated. Bathroom was new and very clean. Like a lot of San Remo this hotel was probably at its peak in the sixties. Breakfast was good and held in a nice room. Rooms have views of the Mediterranean. Wifi was patchy and nearly impossible to get running.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Virginifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples, Florida
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 September 2009

Because of their attractive website we were expecting much better. The first clue was the filthy carpet leading from the alley entrance down to the front desk. The elevator was equally dirty. The first room that was shown to us had a horrible smell and a dirty bathroom. We took another room that was cleaner but was appalled with the inadequate bathing facility. A worn out bathtub complete with moldy walls, no stopper, and a hand held shower with a discolored discolored head. We tried not to look at the dirty walls of the room.
Breakfast was another affair not to be remembered. Dirty tablecloths are a real turnoff. We arrived for the buffet at 9AM only to find that there were no cornetti or hard rolls, only stale bread. We were told that they ran out the two days in a row that we stayed there.
Another hassle was their garage parking which we had reserved for our car. the garage held only four vehicles and it was nearly impossible to drive down the narrow alley to enter the garage.
It is our opinion that the owners are milking every euro that they can get without providing
any renovations.
My husband and I have a home in Italy where we spend our summers and have never encountered such terrible acommodations.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarahkotlikoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sanremo hotels
0.1 mi away
Royal Hotel Sanremo
Royal Hotel Sanremo
#1 of 44 in Sanremo
810 reviews
0.2 mi away
Hotel Paradiso
Hotel Paradiso
#10 of 44 in Sanremo
136 reviews
0.2 mi away
Hotel Belle Epoque
Hotel Belle Epoque
#3 of 44 in Sanremo
332 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Best Western Hotel Nazionale
0.3 mi away
Hotel Miramare Continental Palace
0.1 mi away
Hotel de Paris Sanremo
Hotel de Paris Sanremo
#12 of 44 in Sanremo
324 reviews
Show Prices
Show Prices
Show Prices

Been to Lolli Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lolli Palace Hotel

Property: Lolli Palace Hotel
Address: Corso Imperatrice 70, 18038, Sanremo, Italy
Region: Italy > Liguria > Italian Riviera > Sanremo
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #7 of 44 Hotels in Sanremo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Lolli Palace Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Set in an Art Nouveau style villa, Lolli Palace Hotel is surrounded by huge palm trees on the famous Promenade Imperatrice in Sanremo, facing the Ligurian Sea.Positioned on the famous Italian Flower Riviera, this 3-star hotel is just 55 yards from the sea. Near to the Sanremo Casino, main shopping area and historic center, Lolli Palace Hotel offers panoramic views of the coast from its spacious rooms, restaurant and rooftop terrace.From Lolli Palace you will be within easy reach of major attractions. Next door you will find the winter residence of the former Russian Empress Maria Alexandrovna and, nearby, the Russian Orthodox Church. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Odigeo, Booking.com, Ebookers, Hotels.com, Priceline, TripOnline SA and Evoline ltd so you can book your Lolli Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing