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“Beautiful hotel and fabulous service”

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Grand Hotel Cocumella
Ranked #11 of 19 Hotels in Sant'Agnello
Certificate of Excellence
Reviewed 12 June 2013

My husband whisked me away to the Cocumella as a surprise for my birthday and our wedding anniversary and he gained maximum brownie points for it! The hotel and grounds are beautiful, the food in the restaurant absolutely excellent, but the friendliness and service offered by all the staff are second to none. They couldn't do enough for us whilst we were there, including flowers and champagne for my birthday. Giuseppe, the head Concierge, basically ran our lives for a week and arranged, trips, cars and restaurants - all fantastic - and all with a smile. Oh yes, and don't forget to try the marmalade at breakfast - all made with oranges and lemons from the gardens. We will definitely visit again.

Room Tip: We had a junior suite with spectacular views from the balcony towards Vesuvius and overlooking the B...
  • Stayed: May 2013, travelled as a couple
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8  Thank Dendrite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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122 - 128 of 319 reviews

Reviewed 5 May 2013

It is hard for me to give my score for a hotel. But when I read the other posts in tripadvisor found that each manager of hotel can turned to view of driving a property from negative to positives. I am starting from the arrival, nobody was waiting for us at the port after repeated agreements (the transfer is paid), we were advised to catch a taxi (it is the same, where is the difference). Yes, our room was large, but it's furnished poor. WiFi only worked in the lobby, and I was informed that there will be coverage in the room. Breakfast, it's just poor, but orange juice was freshly squeezed at least." Few min walk from the center " ha, ha, ha it's 15-20 € by taxi , is this a few min, a??? Ask the concierge!!!!!!

  • Stayed: May 2013, travelled as a couple
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9  Thank Lyubomir L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2012

Such a wonderful hotel! I really loved it! Beautiful location, lovely garden, amazing food! Orange jam was irresistible! Nice swimming pool, stunning terrace and outdoor space. Few min walk from the centre, very quite. Just an amazing place for summer holidays.

  • Stayed: June 2012, travelled as a couple
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20  Thank CuriousLulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

After our long traveling day, it was great to arrive at this hotel to see how lovely it was. Our room was really large with a small balcony (enough to stand on) and a very nice bathroom. The buffet breakfast had a large assortment as long as you were early enough to get. That is the only bad thing I will say. Please take a stroll through the gardens to the edge of their property. They have a lovely outdoor patio area that would be great for wedding receptions with a view of the sea. We stayed three nights on Sept 2012 with our tour group and were treated very well.

  • Stayed: September 2012, travelled with friends
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15  Thank Shar51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2012 via mobile

Cocumella is a very nicely decorated hotel with an amazing view.

Every single staff member we encountered were extremely friendly and helpful. The front desk lady who checked us in went above and beyond to make our stay more comfortable.

Our room was roomy and very nicely decorated.

  • Stayed: October 2012
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7  Thank justinehsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2012

We stayed at the Grand Hotel Cocumella for our honeymoon - what a great decision! This is one of the nicest hotels I have ever stayed in. The hotel itself is very nice as expected, but the gardens and exterior are just to die for. Those pictures you see on the website? It really looks like that!

We were upgraded to a junior suite for free upon checking in, and there was a lovely "congratulations" card in our room that had been signed by the hotel manager and staff. The bed was very comfortable, the bathroom spacious, and the slippers super soft and warm. The bathrobe and towels weren't all that soft ... but I find that's often the case with hotels who outsource their laundry.

The breakfast is far better than any "continental" breakfast I've ever had - they served us 5 courses! (And all this included in the room rate!) You could order off the menu, but why bother when they give you croissants, an antipasto and cheese platter, a tray of pastries, bread and marmelade, the omelette of the day (made with whatever vegetables they have on hand from their organic garden), fresh OJ, and a gourmet coffee menu (cappuccino, expresso, latte, etc.). There was also a buffet of yogurts, cereals, and fruits. Breakfast is served on a gorgeous terrace overlooking the gardens.

The hotel manager (I think he may be the owner) is a lovely man who greets all the guests at breakfast and dinner, asking about their stay so far and offering suggestions for places to visit. He exchanged a few pleasantries with us every time we entered / exited the hotel, and we felt like we were friends by the end of our stay.

We had dinner at the hotel one night, and it was fantastic. Prices are pretty reasonable for an upscale restaurant - we had the tasting menu for 60 euro each. The food was wonderful, and each dish had a uniquely "Sorrento" flair, e.g. our risotto was flavored with lemons. The tasting menu had TONS of food - we were definitely full by the end!

You should note that the hotel is a solid 10-15 minute walk away from the heart of Sorrento. Taxis are exorbitant - 15 euro for a 2-minute ride. However, we rather enjoyed the walk - after stuffing ourselves with pasta at every meal, we needed the exercise!

  • Stayed: September 2012, travelled as a couple
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17  Thank SMA2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2012

After reading some reviews on this hotel, I was really quite worried about this 3 day 2 night trip but there was no need to worry. From the moment we arrived until the moment we left we could not complain about anything. We were upgraded to a deluxe room. The staff were amongst the most courteous I have ever met and the breakfast was quite beautiful. Myself and my husband spent our 20th wedding anniversary here and we hope to return again next year for our 21st! Not the cheapest short break but worth every single penny.

  • Stayed: September 2012, travelled as a couple
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14  Thank Jackie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Cocumella

Address: Via Cocumella 7, 80065 Sant'Agnello, Italy
Region: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Sant'Agnello
#9 Luxury Hotel in Sant'Agnello
Price Range: £228 - £1,029 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Cocumella 5*
Number of rooms: 45
Official Description (provided by the hotel):
A 16th-century former monastery sits on the coast overlooking the Bay of Naples. A hotel since 1822, it is a tranquil retreat with beautiful flower gardens that end at the cliff's edge, fine cuisine, a swimming pool and a superb sailing boat which can be chartered. The ambiance is sophisticated yet relaxed and peaceful. Rooms and suites with beautiful walnut furniture, marble chimneys and frescoed ceilings. 15 Minute walk to Sorrento town centre. ... more   less 
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Also Known As:
Grand Hotel Cocumella Italy/Province Of Naples

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