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“Bella :)” 4 of 5 bubbles
Review of Hotel Caravel Sorrento

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Hotel Caravel Sorrento
Ranked #4 of 19 Hotels in Sant'Agnello
Certificate of Excellence
Newry, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Bella :)”
4 of 5 bubbles Reviewed 17 February 2014

Stayed as a young couple in July 2013. Lovely hotel, excellent service and great pool. Room was excellent although tv signal was poor on two occasions. Room was cleaned regularly during our stay and fresh towels daily. Breakfast was very good - stay with your eggs when boiling though. Great selection of fruits, juices, breads and cereals etc. great service in restaurant too. The dinner served in hotel was nice, however I enjoyed going into sorrento for food and we probably didn't make enough use of being half board. We had lunch at the hotel once and the pizza was excellent.

I also have to mention the excellent bus service provided by hotel. Runs at regular times and the drop off place is very central. When getting last bus home at night you do need to be early as bus can often leave before collection time. Overall a wonderful hotel in a beautiful location with great service and a lovely pool. Had a great room with balcony overlooking hotel. Really lovely. Would definitely return and recommend. Thanks for a great stay!

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank Emily C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,022 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (282)
Date | Rating
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  • English first
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English first
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 27 October 2013

Stayed ten nights. Family of two adults and two children.
Good points:
clean
pool is very nice
bar snacks and drinks are a reasonable price
others mention the walk into Sorrento - we found the walk was fine and if you can't face it the mini bus runs very frequently and the driver is a lovely chap.
Bad points
paid for a balcony - but the balconies don't have an outside light so are of limited use at night.
Minor Things
It advertises free wifi - but you have to pay 2euro per device to get a logon and password, this isn't a large amount of money and just seems a daft charge for the bad feeling it creates.
Dodgy 'entertainment' in the evenings - singer with an organ - didn't bother us as we spent most evenings in Sorrento.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
10 Thank RobVS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south coast
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 23 October 2013

Pleasant with helpful staff, although the penny-pinching policies left a sour taste (e.g. free wifi, but you have to pay 2 euros to obtain the code! Really!?
Very clean and tidy rooms, with safe (free!) and small fridge, although the bed was incredibly uncomfortable. I ended up sleeping on pillows because the mattress was so hard. Reasonable storage space.
Views of differing quality - we overlooked the pool, which was nice, but the other side of the hedge was a block of flats, the rear of which seemed to be a dumping area. Our friends' room was smaller, but had a beautiful view across the gardens.
The real "downer" was Sant Agnello. Forget the blurb about pleasant bars and "lovely beach nearby". The main road is noisy and dangerous, and the bars are basic. The beach is tiny and at the bottom of a steep cliff, only accessible via an unpleasant tunnel or from the lift, which brings you out in the café/restaurant, where you are invited to eat/drink or pay!
Far removed from the impression that you can stroll along the sea front or through the town and enjoy the visit - such a shame.

Room Tip: Specify exactly what you want - especially if travelling with friends.
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  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
8 Thank nafnafSouthCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Grinstead, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 21 October 2013

This hotel is in a good location if you want to travel around the area using the transvesuviana railway. It is in a quiet location about 10 minutes walk from St Agnello station and about 20 minutes walk from Sorrento. The breakfast was excellent (we didn't try any other meals). The staff all spoke English and were very helpful, even phoning around and using the internet for us to answer our travel queries. There is a great view from the roof terrace. The room was clean and spacious, with a good en-suite. We had a balcony which was nice. My only criticism is that sound insulation was not brilliant, we could hear people with high heels on the stairs and also chairs scraping on the floor above, but we didn't hear other people talking.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peoria, Illinois, Usa
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 16 October 2013 via mobile

While some here viewed location as a negative, we viewed it as a huge reprieve after the hustle and bustle of Rome, and even downtown Sorrento can be very loud. The views from our third floor balcony at this location were spectacular and that's what Sorrento is about. Hotel offers free regular shuttles to main part of town, which is only a 5 minute drive. It's walkable as well. Hotel food is good, big variety at breakfast, much of the staff were friendly and speak and understand English quite well. We especially liked the information they provided upon arrival, including water taxi and shuttle bus timetables - something we did not encounter at any other Italy hotels. Towels were skimpy we assume is related to high humidity, but we picked up a pool towel (for 2 euro) which did a better job. The hotel and room was very clean and nicely decorated. Pool looked nice but weather was too cool during our visit to use it. Where they could have improved is air temp control - though was not an issue for us since we opened the outside door at night for cool air. We highly recommend Hotel Caravel.

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 11 October 2013 via mobile

Stayed here for one week. Reception staff found us a room with a balcony (10 euros extra per day) after we asked to change. Breakfast was fine evening meal very limited and always luke warm. Head waiter didn't speak all week and the young bald waiter was surly and too busy laying tables for the next meal to do his job properly which should include filling coffee jugs and fetching more cups. Pool area clean and outside seating in garden fine too. Hotel med down the road have a good band in the evening and restaurant on sea front does good food with superb view.

Stayed October 2013, travelled with friends
Helpful?
3 Thank Splash100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 9 October 2013

We stayed here for 3 nights in September 2013. The hotel is clean and has ample facilities - pool, bar, sun terrace, game room etc. although everything feels slightly dated. The location is about 1.5km from Sorrento itself, but the hotel has an excellent shuttle back and forth which is quite regular. The breakfast is average at best, although the staff are exceptional - we moved rooms due to a poor bed with no issues and every staff member was friendly. Also, parking is available but costs 10 euros per night.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank watford-soros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Caravel Sorrento

Property: Hotel Caravel Sorrento
Address: Via Crawford Marion 61, 80065 Sant'Agnello, Italy
Region: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#3 Family Hotel in Sant'Agnello
#4 Luxury Hotel in Sant'Agnello
#6 Romantic Hotel in Sant'Agnello
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Caravel Sorrento 4*
Number of rooms: 88
Official Description (provided by the hotel):
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Also Known As:
Caravel Hotel Sant Agnello
Hotel Caravel Sorrento Italy/Province Of Naples

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