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“Nice hotel friendly staff”

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Hotel Caravel Sorrento
Ranked #5 of 19 Hotels in Sant'Agnello
Certificate of Excellence
Reviewed 19 August 2014

Nice clean hotel. Nice pool area with plenty of beds and umbrellas. Nice garden seating area but got bitten quite a bit. Courtesy bus into sorrento and would go out of their way for you to be able to use it. Would return you pick up or add an extra bus. Breakfasts very nice, lots of choice and doughnuts to die for. Nothing much in sant agnello though. Would stay there again.

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank millerde1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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409 - 415 of 1,165 reviews

Reviewed 18 August 2014

This is the 3rd time I've travelled to Sorrento & the 2nd time I've stayed in S'ant Agnello, we travelled as a group for a family wedding & me &my other half stayed here instead of the Majestic where the rest of the group stayed. We were given a very small room that was not suitable for a 2 week stay so we requested to be moved & were moved to a considerably bigger room after 4 days. We were half board & the breakfasts are gorgeous with quite a bit of choice however me & my partner are very particular with food & found ourselves eating out on several evenings. The hotel is very clean & the pool area is lovely, however I think the hotel would benefit from a lifeguard as there was a rush to put towels out for 9 every morning if we wanted to have a pool day. The shuttle bus is a great idea for trips into Sorrento centre & it is free which is really good. I think this hotel didn't quite meet our expectations especially when we visited family & friends in another hotel but it is in a great location. Big compliment to the waiters who were all really lovely :-)

Stayed: August 2014, travelled as a couple
Thank Hannah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

Just returned from a week at the Caravel. The whole experience from arrival through to check out was fantastic. After a long journey the reception team were friendly and made us very welcome. They provided clear instructions about the hotel facilities, meal times and our room. Arriving early evening we quickly changed and went downstairs for dinner. Every member of the restaurant staff provided excellent service and the timing of each course worked like clockwork. We never felt rushed and never had to wait for any of the courses to be served. Staff throughout the hotel made us feel as if we were the centre of their attention. The choice of local and traditional Italian cuisine was excellent and offered something for every taste. Choosing our evening meal at breakfast gave us something to look forward to each day as the food was always better than our highest expectations.
Our room was on the first floor overlooking the swimming pool and garden. The room was extremely tastefully furnished and decorated in the quality and style that one would associate with the best of Italy.
Breakfast offered a wide choice of hot and cold food and was available from 7:00 to 10:00, which gave plenty of flexibility when we had planned trips of felt like sleeping in! No matter what time we went for breakfast there was always the full choice of food on offer.
The hotel pool and roof garden provided a tranquil setting for relaxation and it was always possible to find a sun bed. The terrace bar and lounge area provided an extensive menu of food and drinks throughout the day. Again the service provided by the bar and pool staff was very hospitable. Marinella beach is a few hundred yards from the hotel as is the atmospheric town of S Agnello. The free shuttle bus service was well organised and always on time.
We visited with our teenage son, who also enjoyed everything about the holiday. We would recommend this hotel without any hesitation.

Room Tip: The whole hotel appeared to be top quality, our room overlooked the pool and garden, which was pleas...
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  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank markhamblett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

good hotel super food the only complaint we had was the double room we had was supposed to be a twin we had a double bed it was very small. the shower room was just a cupboard the shower was not good.

Room Tip: pick a room on the 3 floor.
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  • Stayed: August 2014, travelled as a couple
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1  Thank Helen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2014

Just got back after staying at the Caravel for the 2nd time, just as good as the 1st. Welcoming staff who are always there to help you and advise you, bar staff, waiters, reception are all very professional.
I would highly recommend this hotel to anyone who is looking for a break. In Sorrento. We look forward to going back again next year.

Stayed: August 2014, travelled as a couple
Thank Adrian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014

Very nice hotel . Just make sure when you book that you know the hotel is in San Agnello, not Sorrento as it often appears when you search Sorrento. However, the hotel has a free shuttle which goes to Sorrento very frequently. We did not use it but chose to walk, there are two way to do this. The walk takes 20 to 30 mns to the centre of Sorrento. The hotel is very clean. All the staff (waiters, day and night desk staff, cleaners) is very friendly. We had a problem with a window which was left unlocked and this was solved immediately. Our room was at the front of the hotel and it was very quiet. The double glazing helped! The food was plentiful and very adequate with a buffet breakfast and fro dinner, the choice of three starters, mains and desert always including a vegetarian option and a speciality of the area. I would not hesitate to recommend this hotel. It is not luxurious but it is still very nice.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Traveller5954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

I felt compelled to right on here for the first time having booked my holiday on the strength of the reviews on here. Hotel Caravel is a wonderful hotel and we could not of asked for more. The manager was extremely accomodating, the girls on reception always went over and above to help, with booking trips, restaraunt bookings etc, and always with a smile. The location of the hotel is perfect for exploring the area with the frequent shuttle to Sorrento, with a lovely driver aswell! Food always of an excellent standard, with equally lovely staff Raphael with his lovely manner, and Anna and Antonio always helpful and cheerful. The Pool was extremely clean, and immaculately kept, plenty of good sun loungers, and I can't forget to mention Nunzio the Lifeguard, who tried his hardest to help me perfect my Italian, and always there should you need anything. Whilst there, we booked a day trip on a boat to Capri, the company was called Mammamia, this trip was amazing and i would recommend anyone who goes on holiday here to book this, a truly unique experience!! Lastly i must mention the bar staff, Peppe and Max, nothing was too much trouble and Max was just lovely to chat to of an evening. All in all the staff here work extremely hard, and with such cheerfulness. They are the heart of the hotel, and made our trip one we will never forget. I would recommend this hotel to anyone, and would return in a heartbeat. Debbie and Immy Room 214

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
4  Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Caravel Sorrento

Address: Via Crawford Marion 61, 80065 Sant'Agnello, Italy
Region: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#3 Family Hotel in Sant'Agnello
#5 Luxury Hotel in Sant'Agnello
#6 Romantic Hotel in Sant'Agnello
Price Range: £86 - £421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Caravel Sorrento 4*
Number of rooms: 88
Official Description (provided by the hotel):
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Also Known As:
Caravel Hotel Sant Agnello
Hotel Caravel Sorrento Italy/Province Of Naples

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