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Alpha Hotel
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Reviews (1,163)
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776
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5
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All reviewstrain stationhead waiterhis teamfruit treessilver servicegala nightminute walkthe hotel receptioncomfort roomlovely hotelrestaurant staffthe main hotelsant agnelloamalfi coastreception staffhalf boardpompeii and herculaneum
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804 - 809 of 1,163 reviews
Reviewed 16 July 2011

Staff all wonderful - but worthy of a special mention are Francesco and Isabella at reception, also Sara and the wonderful Salvatore in the restaurant. Whatever they're paying Sara it's not enough! Hotel exceptionally clean, rooms are decent size and towels etc changed daily. As mentioned in previous reviews the meals are excellent. Thanks to Salvatore for translating every night. As we were leaving very early Salvatore also arranged a special early breakfast for us! Excellent customer service. Hope to return to Hotel Alpha - soon!

  • Stayed: July 2011, travelled as a couple
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2  Thank JanT63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2011

Two of us stayed for a week on a sightseeing holiday. It is a great base for touring around, being only 5 mins from San Agnello station, for the train to Pompeii and Herculaneum, and the bus to Positano and Amalfi. The walk into Sorrento takes about 25 mins (depending on the route), with about another 10 mins to get to the ferry for Capri.
The room was comfortable and cleaned daily, and the aircon worked well (and could be turned off). The pool was smaller than I expected from the photos, but was never crowded, and it was great to get back from sightseeing mid-afternoon and have several free sun lounges. The pool area was subject to a bit of traffic noise, but it didn't really bother us.
A highlight of the stay was the evening meals in the hotel. This was full table service with a varied menu, offering a choice of about six entrees and six mains and three cakes, plus ice cream and creme caramel. Plating up was done in front of the tables, and the staff were excellent. Although we only tried it once, lunch at the hotel was also excellent quality and value, much better than a couple of rip-offs we experienced when travelling around.
It was also good to have free wi-fi, although it was a bit flaky when we were there.

  • Stayed: July 2011, travelled as a couple
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1  Thank RoCo50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2011

First the good points - The hotel was everything we had expected from its website. It was clean, the food and service were very good, the pool and gardens were well kept and pleasant to be in. The staff were friendly and helpful and while it may be unfair to pick anyone out Sarah always had a smile and Luigi was just great. We also enjoyed meeting people and spent some pleasant evenings with some of our fellow guests.

Unfortunately we did have a problem just as we left when we noticed a present we had bought for a friend's baby was missing from our hand luggage. It wasn't expensive and it will be of no use to whoever took it unless their name is Stanley. The problem arose from the fact that the hotel has no secure storage for your luggage prior to departure so it is left in the corridor by the lift. Our transfer was a couple of hours after we had to leave our room and, as it wasn't practical to keep everything with us in this time, so we did as everyone else does and left our luggage in the corridor and covered the hand luggage with a sweatshirt.

It was a slightly sour end to a lovely holiday and we would urge the hotel to offer secure storage for luggage to avoid others having a similar disappointment.

  • Stayed: July 2011, travelled with family
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2  Thank Bazcoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2011

The hotel was lovely. Clean, tidy and very friendly. The food was wonderful and it was a lovely place to eat each evening after a busy day sightseeing.
A few minutes walk from the hotel is the local train station which you can take to get into centre of Sorrento, about 3 mins ride. Very cheap as well.
You can walk which takes about 30 -40 mins which is also nice to do.
We just had such a great 10 days and we would reccormend Sorrento to everyone.
Not really suitable for children though.

Room Tip: Back of hotel has no noise from road at front. Better view on 2nd floor.
  • Stayed: June 2011, travelled as a couple
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1  Thank ronniesparrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2011

I spent a week at this hotel with my 18 year old daughter. We both had a great time. The staff at the hotel are so friendly. The food in the restaurant was very good and if my daughter did not like one of the main courses she was allowed to have two starters instead. Salvatore was always very kind and helpful. He even gave us tips on places to visit and even his opionion on the weather for the day! We had a room in the annex which was nice and quiet with views over the mountains, The weather was beautiful. Hot and sunny every day. We did trips to Pompeii and Capri, making our own way. It was rather too hot to do any more trips. I would definitely like to return to this hotel.

  • Stayed: June 2011, travelled with family
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2  Thank SueClissold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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