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“Fantastic Family Break - Would definately return”
Review of Alpha Hotel

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Alpha Hotel
Ranked #6 of 19 Hotels in Sant'Agnello
Certificate of Excellence
Reviewed 8 September 2011

We loved the relaxed atmosphere and were very impressed with the friendly helpful staff at this Hotel. Our family room was ideal for 2 adults and 2 children (aged 8 and 10) had a balcony (I think all rooms do) and efficient air conditioning which was appreciated at the time of year we went. The room was decorated to a high standard as was the rest of the hotel.
The food was excelent and the staff went out of their way to ensure that our children, William and Megan, always had something they liked. We were particulary impressed with Salvatore the Maitre d and Luigi the Head Barman. Both are highly skilled professionals who were also very frendly and welcoming.
Evening entertainment was a big hit with everyone. But was discreet enough to not overwhelm.
The hotel is ideally placed to catch the train to Pompeii/Herculaneum/Vesuvius or into central Sorrento with the station a 5 minute walk away and tickets can be purchased from reception.
The beach is also a 5 minute walk away. But the hotel pool which is set in a lovely garden tempts you to stay put! We will definately come back.

  • Stayed: August 2011, travelled with family
    • Value
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Thank markwdavies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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746 - 752 of 1,141 reviews

Reviewed 5 September 2011

Stayed with friends at the Hotel Alpha. On the whole I agree with the positive reviews of previous travellers.

The service is very good and in my expereince all the staff are very helpful, professional and kind. The food is pretty good and on most nights there was something for everyone to eat (although there were a couple of hiccups, these did not spoil our view of the food and resturant).

There is no doubt that it is in an urban setting and that the roads do get busy. The panoramic view rooms do give a view of the sea in the distance and of Vesuvius but they are also facing the roads. The 'small' road was still busy during the week and services such as street cleaning and rubbish collection do seem to happen in the early hours of the morning, and the scooter whines were ever present. However if you are aware of the fact that it is in an urban setting on booking then its something to come to terms with. The hotel tries to offset the busy environment with lovely if bijou grounds and the whole hotel appeared to be kept very clean. The public areas were nice.

The positive about the situation of the hotel is its proximity to the train station. Train travel is cheap ( its possible to buy train and bus tickets from the hotel as well as Tabbachi shops and at the station (not at weekends it seems). It is easy and cheap to make your own way to Pompei, Herculanium and Vesuvius. Entry to the archeological sights is also relatively cheap. Word of warning. To see everything at the two main archeological sights and travel on ones own recognicence it is likely to take all day and early starts are probably recommended. We also travelled to Ischia. Its possible to make ones own way there and its cheaper than the arranged tours, however be very confident that you catch the right bus as we followed the Rough Guide and ended up travelling the wrong way round the island from our intended destination. Although local people tried to be helpful do not expect people to speak English to the same degree as the 'mainland' Fab views but squashed in a public bus not knowing where you are going or where to get off dulls the experience !

The staff at the hotel were particularly good with children (Salvetore was a definate favourite with our youngest person on the holiday) and everyone I spoke to in the hotel appeared very satisfied with their hotel experience.

The only negative comments I have about the accommodation is that the bathroom (specifically the bath) in our room did need replacing and updating and I commented as such on the hotel survey. Also the air con is a bit noisy. It was very hot and the air con did not work as well as perhaps one would expect but it turned out to be adequate. The only other aspect that I would comment on is that the pool closes at 19.00 which is dissapointing when returning after a long day out. I suspect the aim is to ensure guests are ready to have their meal within the allotted time however an extra 30 or 45 minutes would make a difference. (Mozzies are a problem and I came away with masses of bites but it is to do with the area not the hotel.)

Nowhere is perfect and there are small things the hotel could do to up their game but having said that the Hotel Alpha does pretty well and for a good standard of service, food and cleanliness with access to a reasonable pool I would recommend the hotel particularly as a base to see all the local sights.

Room Tip: All the rooms I saw seemed to be of a similar standard. The garden rooms seem less noisy but only a...
  • Stayed: August 2011, travelled with friends
    • Value
    • Sleep Quality
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1  Thank Fans!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2011

My girlfriend and I stayed here for a week in August - it is a short journey from Sorrento itself and as a result is far less busy.

Staff are great - reception team answered all our queries without fail and were attentive at all times. They spoke Italian, English and I heard some German too - really polite and pleasant people. Bar/waiting staff all attentive and polite, please learn to say buon giorno/ciao etc etc. to be polite back to them!!!

We removed the drinks from the fridge in the room and topped it up with cheaper supplies from the supermarket. This was never an issue.

Room was light, airy and had a great view of pool.

The one drawback would be the road noise...that carries on all day. I would admit that you do 'zone out' to it very quickly, so you do not realise there is traffic there at all.

Food is good - we ate there for 1 night only as we preferred to try alternative places. I would suggest that others do the same as you are missing out on some good meals.

Cleaning staff great - polite and keen to please.

All in all - a great choice. I cannot imagine staying in central Sorrento which is way too busy, when you can stay here and lounge at the pool some days. The local train - Circumvesuviana - is less than 10 minutes slow walk away and trains run regularly until about 11.30 at night. We relied upon this service and not once did it let us down.

  • Stayed: August 2011, travelled as a couple
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Thank Skyblueshabba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2011

This was our first holiday in a very long time, and we really wanted to relax. These days, really good service is thin on the ground, and the average traveller doesn't know what to expect. The service at the Alpha is excellent. The staff at the Alpha have the 'personal touch'. Each guest is made to feel special in some small way - and it all comes across as very genuine. The atmosphere at the Alpha is relaxed, calm, peaceful. There's a warmth to the place that can be missing in a lot of modern hotels. We woke up each morning feeling refreshed and happy and we really appreciated it, so thanks to the Alpha team.

We enjoyed a very comfortable panoramic room on the second floor, with balcony overlooking the pool. We had a tub and shower in our bathroom, fresh towels every day and fresh bedlinen every other day. Other features included a hairdryer, a safe, a fridge and a television. Our room didn't have wifi or ipod dock or anything like that, but none of this is necessary when you're in such a beautiful sunny place. We especially enjoyed the pool itself and had no trouble finding a sunbed at any time of day. Breakfast is delicious, great pastries, great coffee. The hotel also provides the option of lunch and evening meal, which we tried a few times, and were very happy with. There are literally hundreds of restaurants in the area, so variety in eating out is no problem. I'd reccommend taking the bus to Marina Grande and trying the seafood places. Also, there's a sweet little place a short walk from the hotel just down by the water's edge that has a stunning view although the food is nowhere near as good as the Alpha's. We were in the habit of getting up early, swimming all day in the sea and just doing something romantic in the evenings, but the hotel did offer some fun cheesy entertainment for those wanting to stay up a bit later. The bar also stayed open until midnight, but we were never disturbed by any noise. The bar itself is excellent and the cocktails are classic and delicious. All extras are charged to your room and you pay at the end, so there's no need to carry a purse around, but keep an eye on your tab.

Here are a few random tips ftw.........
Italian people are charming, highly social and charismatic. It's polite to make the effort to speak a few words in Italian, even if it's just a simple 'Ciao' - it doesn't matter if you get mixed up - everyone at the hotel is so gracious.

The Alpha is one train stop outside of Sorrento, 30mins walk, but it's not too much fun to hike it in the heat. Don't take taxis as they are overpriced, public transport is easy to use with a bit of effort, but one of the coolest things to do is hire a little scooter, on Capri for example it's about 30 euro for two hours and you need a license and credit card for deposit. It's worth it to fit as much sightseeing as possible into your day trip.

Make sure you bring mosquito repellent - the Alpha has quite extensive gardens and almost everyone is wandering around with little red marks on their ankles.

The Alpha doesn't provide an airport shuttle of its own. If you're travelling to Naples airport and you have time on your last day, it's nice to take the ferry to Naples instead of the bus or car. It's only 11 euros and from the port it's a short 3 euro bus trip straight on to the airport. We stopped for pizza in Naples and it made for such a nicer day that sitting on a bus in the heat.

Well, I've written loads, so I obviously loved my holiday. Thanks again Alpha :)

  • Stayed: August 2011, travelled as a couple
    • Value
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2  Thank sweetandlowdown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2011

Just back from our second trip to this hotel, we stayed here 2 years ago and it was so good we had to come back and it has got even better !!!.
The main lounge has be refurbished very tastefully , the rooms have been revamped, but the big change is the staff, they have really upped their standard of service. From the cleaners to the management they could not do enough to make sure you enjoyed your stay with them.
Rooms were cleaned , beds made and towels changed every day, everywhere was spotless, the dinner menu was changed every day and was never repeated the next week .
Salvatore the maitre'd was terriffic he and his staff always made sure that everything was to each individuals liking and taste at breakfast and dinner. Luigi the barman never stopped he always went that extra mile to make sure you were happy, he was a credit to his employers as were all the staff at this wonderful hotel.
We will definately be back to sample the delights of this lovely hotel.
The Foreigners Club on the right at the top of the hill on the way down to Marina Piccolo has great food and is a very reasonable and the views are some of the best in Sorrento but try to get a seat overlooking the balcony even if you have to wait ( it's worth it ).

  • Stayed: August 2011, travelled as a couple
    • Value
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2  Thank jackmccaigjnr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2011

We arrived around 9.30 pm to be told that the restaurant was waiting for us with a delicious hot meal and this set the standard for our entire two week stay. We can't praise Salvatore and his team enough for their cheery helpful attention which was one of the factors that made our stay so pleasurable. From the start we advised them that I had food allergies and every evening without asking they provided specially made cakes, pasta, etc which no hotel had done before. Meals at Hotel Alpha are absolutely wonderful and each evening varied in a choice of 6/8 starters, 6/8 main courses and choice of freshly prepared gateux and ices too tempting to pass up. Breakfast is continental with a huge array of breads and cakes, meats, cheeses and fruit but also provided cooked eggs, sausages and bacon. The themed evenings were traditionally Italian, entertaining and well planned. Our room (109 - huge balcony!) was spacious, comfortable and clean. The bathroom well equipped including jacuzzi.
Sant'Agnello is typical of the towns in this region and bustling traffic outside the hotel grounds is to be expected and although could be heard from the poolside, didn't detract from the hotel's ambiance. The pool itself is not huge but perfect for the size of hotel. Location is good and Sorrento just one stop away by train or bus. Would we return again? Without a doubt - absolutely superb. Grazie mille.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
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2  Thank KD_MHC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2011

Stayed at Hotel Alpha for 1 week in August 2011. Trip was with wife and another couple on a bed and breakfast basis. Our holiday was planned as mainly sight seeing rather was lounging by pool.

The hotel was good for what we needed. Very clean and good value for money. Is rated four stars and this is spot on.

Staff - Very friendly and always helpful. Salvatore who runs the restaurant was the star, a true credit to the hotel and clearly much loved by all.

Room - We had a room on first floor with balcony facing swimming pool. The room was nice and highlights were very good air con (vital as weather was extremely hot - mid 30's), shutters that block out all light which made sleeping very easy and couldn't hear noise from rooms either side, which is one of my pet hates at hotels. The bathroom was good, plenty of storage space in room and the maid worked hard to keep it very clean.

Location - Is close to train station in Sant' Agnello - within 5 minute walk. If you plan to spend most more time in Sorrento you would be better to pick a hotel actually in Sorrento. Taxi's are extremely over priced and it cost just under 20 euro's each way. The trains are very cheap, we found them reliable but dirty and the last one leaves Sorrento at 23:25 each night. Sant' Agnello doesn't have many restaurants to choose from so we did spend most evenings in Sorrento, which is lovely at night. For sight seeing, Sant' Agnello is a good location with easy access to public transport to all the attractions.

Pool Area - The swimming pool is good but there is not enough space around it. If you plan to sunbath also need to content with most loungers being in the shade. There is a pool side bar. Is expensive but convenient. We had a couple of days off sight seeing and I found it difficult to relax by pool due to these reasons.

Food - We only ate breakfast in hotel. For a four start hotel have to say this was excellent. Had a far better choice than many five star hotels I've stayed at and the staff led by Salvatore were first class, couldn't do enough to help.

Overall - I've rated hotel excellent for a four star hotel and for what we booked for. If you want good value for money, helpful staff, clean room, slightly away from Sorrento crowds and in a good location to go sight seeing then this hotel ticks all the boxes. If you want to spend a week by the pool/ beach or want to be in walking distance to buzz of Sorrento, then not the hotel for you.

Room Tip: Pay for a upgraded room!!! Or ask for room facing room.
  • Stayed: August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank mj1westsussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alpha Hotel

Address: Viale Dei Pini 15, 80065 Sant'Agnello, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Sant'Agnello
#6 Luxury Hotel in Sant'Agnello
#7 Romantic Hotel in Sant'Agnello
Price Range: £89 - £706 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alpha Hotel 4*
Number of rooms: 68
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Also Known As:
Alpha Hotel Sorrento
Alpha Hotel Italy/Province Of Naples

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