You can see why the hotel is so popular everyone works hard at achieving guests satisfaction. I would have no hesitation in returning to this hotel if back in the area. We stayed 4 nights then 2 in Naples. The view from room 206 is wonderful and recommend it highly but I hope they have changed the mattress nearest the window as I nearly slid on to the floor a few nights, the springs have gone on the edge. Breakfast, I appreciate that this is a contentious issue and am often surprised at other views on this, I have had from the very basic stale bun and cold coffee to banquets, this breakfast was adequate for only a few mornings, those that enthuse need to travel more. My only gripe was that we purchased a small pkt of Parma ham and a small piece of wrapped Parmigiano-Reggiano cheese from the local supermarket just up the road and had a mid afternoon snack with a small bottle of red wine on the balcony, a delicious taste of Italy, we wrapped up the remainder and put it in the fridge for later on. However after returning the following afternoon we found that the small remaining items were removed and laid on top of the fridge and had to be thrown out due to the heat. We also found the following day that a small bottle of water we kept in the fridge for overnight was also removed and left on top to warm up. I have no problem if it is the hotels rules that no personal items are kept in the fridge/mini bar and would have appreciated a note to that effect, during my extensive hotel stays round wide spread Italy I have never experienced this?
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- Also Known As:
- Alpha Hotel Sorrento
- Alpha Hotel Italy/Province Of Naples