We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Super Hotel”
Review of Alpha Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Alpha Hotel
Ranked #5 of 19 Hotels in Sant'Agnello
Certificate of Excellence
Wokingham, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Super Hotel”
Reviewed 29 May 2014

My partner and I had a week at The Alpha Hotel in May this year (2014) and we are so glad we stayed at The Alpha. The hotel was nicely furnished, clean and comfortable. We upgraded our room to overlook the pool and terrace and found the room to be just what we wanted.
Dinner in the hotel was good although I would have liked more choice of desserts ~ its fine if you like gateaux. A pleasant 20 minute walk into Sorrento itself or take the bus which stops right outside the hotel.
However, I save the best until last ~ the staff. Every member of staff was helpful, friendly, always smiling and wanted to make our stay a happy and memorable one which they did. "buonoissimo" grazie.

Room Tip: Upgrade to a "comfort room". Slightly larger room and a very comfortable bed.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jennie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpha-Hotel, Responsabile relazioni pubbliche at Alpha Hotel, responded to this review, 7 June 2014
Dear Guests,

Many thanks, on behalf of all the Staff, for taking the time to write this nice review on Trip Advisor.
Customers' satisfaction is our main goal and your words gratify our commitment.
We hope to welcome you again in the future.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,119 reviews from our community

Traveller rating
    750
    262
    91
    12
    4
See reviews for
243
694
4
7
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (315)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Rainham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 May 2014

We had a super week at the Alpha Hotel. The staff were incredibly friendly and helpful.
It is a very good 4* and it would be a hotel that you would happily return to.
The location is perfect. It is a walk or short bus ride away from the heart of Sorrento and very
close to the train station for other trips.
The meals at the Alpha are excellent. Every day there was a choice of superb food and great
atmosphere in the restaurant.

Room Tip: Rooms at the very end near the staircase are family sized.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Grace E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 5 Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 25 May 2014

We just returned from a 2 week holiday at this hotel. We really enjoyed it. It is situated on train stop from Sorrento or 5 minutes on the bus from the hotel gate. The thing that made this such a nice stay was Sal and his staff who made sure we were catered for. My wife and I don.t eat meat and they made sure there was always nice food on offer for us.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jimmymac1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poulton Le Fylde, United Kingdom
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 May 2014

Wonderful hotel, staff very friendly and helpful. All the hotel is kept spotlessly clean and the towels and bedding are spotless. Lovely coastal walk into Sorrento but bus stops outside if you don't feel like walking. Excellent holiday

Room Tip: Even the rooms on the front are quiet as the windows have electric shutters.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Chocky2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpha-Hotel, Responsabile relazioni pubbliche at Alpha Hotel, responded to this review, 31 May 2014
Dear Guest,

many thanks for choosing the Hotel Alpha for your holiday and most of all thank you for posting this nice review on Tip Advisor.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dorset
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 May 2014

Hotel Alpha is a very nice place to stay.The Staff are so nice in restaurant and maids and reception. We stayed in the Villa, we didn`t know the hotel is in 2 buildings. We were in room 310,a lovely sunny balcony from 12.30 onwards, a nice room and bathroom. Only complaint was the shower was very small but it was a good high powered shower head inside it. Very very clean. Would definitely go back to this hotel and hopefully get room 310,Pat and Tom, Dorset.

Room Tip: Room 310 in Villa.very quiet room.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank watkinsonBriddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpha-Hotel, Responsabile relazioni pubbliche at Alpha Hotel, responded to this review, 31 May 2014
Dear Mr and Mrs Dorset,

We are glad you enyojed your stay at the Hotel Alpha, and hope you 'll be back in a not too far future. Thanks for this kind review.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham
Level 6 Contributor
194 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 24 May 2014

We have just returned from a weeks holiday at the excellent Alpha Hotel. We found the level of service by all the staff very good and they were all very helpful. The hotel is quite away out of Sorrento but that is one of the reasons that we chose it as we like to walk but if you aren't able to walk the 40 minutes into the centre it is very easy to get a local bus outside the hotel or walk to the Sant Angello railway station where the trains are about every 30 minutes.

The food was quite good it could do with being a bit warmer at times as by the time it was served it was on some occassions quite cold. There was a good choice of variety each evening and generally it appears that it is gala night every thursday evening and was a very pleasant evening. The wine and beer are generally about average for the area 13 euros gets you a decent red or white wine tea and coffee were 2.50 euros and soft drinks a similar price. Breakfast was very much your average continental buffet which was quite exceptable for us and there was a good range of cheeses meats etc if so desired.

We had a room on the first floor over looking the side road which at times did have quite a bit of noise from the traffic and some mornings the bin men. I would suggest a room on the road or over looking the pool if you wish to get the afternoon sun so you can enjoy relaxing on your balcony after a busy day sight seeing. The rooms over looking the garden get the morning sun and a few other guests did comment on this. Our room was very pleasant the bed was comfy we had a spa type of shower which my partner particulary liked. The room was cleaned thoroughly each day with clean towels and bedding regulary. The air conditioning doesn't work until mid June which we could have done with on several occasions as it was very hot. You do get a lot of noise from other rooms with chairs being dragged and doors banging and our room unfortunatly did have an interconnecting door to another room (guess useful if your a family) and we did get a lot of noise from the other room i.e snoring, toilet being flushed but think we were just unlucky.

The pool area was very pleasant and quiet with plenty of loungers and was never very busy as most people are out and about. We did sit beside the pool a couple of afternoons but the pool was too cold to swim in as still early in the season.

We would recommend maybe doing some trips on your own as it is very easy to get to Herculaneum and Pompei on the train at a fraction of the cost that the Thomson rep tries to push. We found the hotel staff more useful about how to get out and about and the area than our rep. We found her quite disapointing she just wanted to push her expensive trips and actually when quized had very little knowldege about the area. At the welcome meeting she tries to put the fear of god into you about using trains as they strike a lot we used the trin 6 times and did not have one problem. It is very easy to buy tickets from the hotel reception and there are timetables displayed. We would recommend before signing up to trips that the rep pushes enquire at reception and in Sorrento itself as some are by far cheaper for the same trip and equally as good despite what the rep said in her set patter at the welcome meeting.

We had a great time and met some great people its a beatuiful piece of Italy and hope to return in the future.

Room Tip: Ask for a high floor over looking pool or road if you want afternoon sun.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swansea
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 23 May 2014

What an excellent hotel. This hotel was of first class. The food was excellent with so many choices you couldn't fail to find something to eat. The rooms were large, clean and of a superb standard. Bathroom was large with plenty of hot water and big white fluffy towels. The staff were outstanding, nothing was too much for them from cleaning to the bar staff to reception every one was more than helpful with plenty of knowledge of the local area. Every question we asked was answered with genuine assistance not that you were a nuisance. Although on the corner of a busy road you wouldn't realise. There is a lovely pool with plenty of sun beds although not busy as often half the hotel guests were on excursions. Would definetely recommend as it has everything you could look for

Room Tip: We had a room overlooking the rear of the hotel, quiet and morning sun which made it lovely and cool...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank frquentflier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpha-Hotel, Responsabile relazioni pubbliche at Alpha Hotel, responded to this review, 31 May 2014
Dear Guest,

Many thanks on behalf of the Staff for posting, on Trip Advisor, of such a nice review, so full of nice words towards each department of the Hotel Alpha.
We hope to welcome you again in the future.
Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Sant'Agnello
0.4 mi away
Hotel Mediterraneo Sorrento
Hotel Mediterraneo Sorrento
#2 of 19 in Sant'Agnello
1,309 reviews
0.3 mi away
Hotel Caravel Sorrento
Hotel Caravel Sorrento
#4 of 19 in Sant'Agnello
1,117 reviews
0.2 mi away
Majestic Palace Hotel
Majestic Palace Hotel
#13 of 19 in Sant'Agnello
743 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Corallo Sorrento
Hotel Corallo Sorrento
#3 of 19 in Sant'Agnello
1,175 reviews
2.0 mi away
Grand Hotel Aminta
Grand Hotel Aminta
#25 of 100 in Sorrento
3,112 reviews
0.7 mi away
Grand Hotel Flora
Grand Hotel Flora
#55 of 100 in Sorrento
412 reviews
Show Prices
Show Prices
Show Prices

Been to Alpha Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Alpha Hotel

Property: Alpha Hotel
Address: Viale Dei Pini 15, 80065 Sant'Agnello, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Sant'Agnello
#5 Luxury Hotel in Sant'Agnello
#7 Romantic Hotel in Sant'Agnello
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Alpha Hotel 4*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Expedia, LoveHolidays, Hotels.com, 5viajes2012 S.L., TripOnline SA, Evoline ltd, Ebookers, HotelQuickly and Cancelon so you can book your Alpha Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Alpha Hotel Sorrento
Alpha Hotel Italy/Province Of Naples

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing