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“Perfect & friendly” 5 of 5 bubbles
Review of Alpha Hotel

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Alpha Hotel
Ranked #5 of 19 Hotels in Sant'Agnello
Certificate of Excellence
Northampton
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect & friendly”
5 of 5 bubbles Reviewed 18 July 2014

I stayed with my husband & 16 year old daughter. From the start we were made to feel welcome and the service of Salvatorie, Rocco, Luigi & Genarro was second to none. Nothing was too much. The location was perfect for us being slightly out of busy Sorrento but able to travel in by bus or train for a few euros. The area of Sant' Agnello was safe and again the people were very welcoming especially in Bar Italia & Da Peppino where the food is very good.

We visited Pompeii and the Amalfi by train & local bus - much cheaper than through a tour and could take our time rather than being hearded around.

We really cannot fault our holiday and all thoroughly enjoyed it. We will return to the Alpha

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SLK1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,036 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (286)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

Returned to the Alpha after a couple of years and it was just as good as we remembered it all the staff are very helpfull but I must give a special mention of Salvatore ( Excellent morning watching his daugher get Married) and Rocco who I would rate as one of teh best waiters we have had .

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
3 Thank Paul_Leeds1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

Stayed here in May 2012. Fantastic location to see all the sights in Sorrento and the surrounding areas. Excellent selection of food in the evening. Some of the highest quality food we have experienced. Rooms are fairly basic, but all you need from a sightseeing holiday. Staff are extremely friendly and helpful, service could not be better. Our grandad used to visit every few years for over 20 years, and the fact he had traveled all over the world, says something for the standard of this hotel!

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Holly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

The hotel was immaculately clean and without exception every member of staff was friendly and helpful. Nothing was too much trouble.The dining room staff were amazing and there was an huge choice of dishes for each course at dinner. The gala dinner and Neapolitan night were great fun. Pool was beautifully clean. Our room was well furnished and had a comfortable bed and a nice bathroom with a reliable shower and a good hairdryer. There was a view of Vesuvius from the balcony. The hotel is about a half hour walk from the hotel but you can catch a bus right outside if you'd rather. So much to see in the area. Already planning a return visit.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
6 Thank Michele G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lanark, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

We stayed here at the end of June this year, and were delighted overall with the Alpha. All of the staff really go the extra mile to make sure your stay is all that it should be, and nothing is ever too much trouble.
The Staff are extremely polite and very friendly.
The Hotel is about a half an hour walk from Sorrento, but there is a Bus Stop immediately outside the hotel going to and from the Port or the Piazza Tasso - very handy! There is also a train station in St Agnello for the short journey to Sorrento as well.
We would have no hesitation in returning to the Alpha at all.

Room Tip: Room 104 was great.
See more room tips
  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank HappyWanderer498
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

Have just had a 2 week stay at the hotel Alpha. We had room 106 which had a pool view. The room was clean and tidy and balcony had views of the pool,hills and Vesuvius . We did not find the traffic noise any problem as mentioned by some others. The hotel staff were excellent and a particular mention for Salvatore, front of house manager in the restaurant , who was excellent, Genarro one of the restaurant team and Luigi the bar manager . Both of whom gave excellent service The reception staff were extremely helpful. We visited Pompeii , Herculaneum and Vesuvius ourselves using the train which can be caught in St Angnello less than ten mins away. A lot cheaper than the Thomson excursions . One tip is get to Pompeii for 0830 as the tours don't arrive that early and you get chance for good photos without the crowds. We did the Amalfi Coast Boat excursion with Thompson and this was probably the best excursion I've done with Thomson.
Can recommend Bar Italian in the centre of Sant Agnello by the monument , 4 euros for gin and tonic and you get about 5 measures of gin !!!.
Wonderful holiday at a wonderful hotel

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpha-Hotel, Responsabile relazioni pubbliche at Alpha Hotel, responded to this review, 30 July 2014
Dear Guests

We are glad to learn that you enjoyed your stay with us. Thank you so much for this lovely review and for the nice words toward all the members of our Staff. They all thank you from the heart.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

We spent a fantastic 11 days at the Hotel Alpha and can honestly say that we could not fault a thing. The fantastic service makes this hotel stand out and this was obvious from the moment we walked into the hotel. There always seemed to be somebody there if and when you needed them (very rarely in our case) and there is a definite sense of genuine care and consideration for every individual staying in the hotel, while maintaining a relaxed 'not in your face' attitude.

Much has been written in previous reviews about the restaurant experience and having visited Italy several times, I can honestly say that food served at Hotel Alpha is some, if not the best we have had. Nothing was too much trouble and every single member of staff deserves praise but Salvatore, Rocco and last but definitely not least Vittorio all stood out for their attentive care and for going the extra mile.

Thank you to everyone for some lovely memories, particularly those behind the scenes who make the hotel what it is.

We will definitely be back, but not soon enough.

Room Tip: I don't believe there are any bad rooms. You won't want to spend more time in it than necess...
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank minx11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpha-Hotel, Responsabile relazioni pubbliche at Alpha Hotel, responded to this review, 16 July 2014
Dear Guests

our Staff is really committed to Customers' needs, and your words are important for us as an incentive to improve and do better and better.
Many thanks for sharing your experience on Trip Advisor,
We really hope to welcome you again in the future.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Alpha Hotel

Property: Alpha Hotel
Address: Viale Dei Pini 15, 80065 Sant'Agnello, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Sant'Agnello
#2 Family Hotel in Sant'Agnello
#5 Luxury Hotel in Sant'Agnello
#7 Romantic Hotel in Sant'Agnello
Price Range (Based on Average Rates): £
Hotel Class:4 star — Alpha Hotel 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Alpha Hotel Sorrento
Alpha Hotel Italy/Province Of Naples

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