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“Perfect....almost”
Review of Alpha Hotel

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Alpha Hotel
Ranked #5 of 19 Hotels in Sant'Agnello
Certificate of Excellence
Brighton and Hove, United Kingdom
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Perfect....almost”
Reviewed 25 August 2014

we went with Thomson's and since we dont normally do packages we didnt know what to expect. This hotel was a pleasant surprise. The room was large and full of character clean and well maintained.The restaurant seems to be the best part of this hotel with almost silver service every night well organised and presented service and food. The restaurant staff all were very helpful and efficient the Maitre d` was clearly a star personality The building and gardens are well maintained only the Pool Area was a let down, it was crowded and not as clean and tidy as the main hotel. The staff around the pool do not circulate to tidy clean up or clear table or take orders
Situated out of town but with close bus and train station. Its on a busy junction however and lambrettas pass day and night.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Billat2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,119 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (315)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Belfast, United Kingdom
Level 6 Contributor
131 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 24 August 2014

I give this hotel 5/5 on the basis that it was great value for money and I had a really nice holiday

It is a good hotel but I have stayed in better although I would not hesitate to recommend.

A few tips:

- There is a pretty good supermarket right down the street for buying lunches.
- Train and bus tickets are sold at the front desk in the hotel.
- Don't walk down Corso Italia to get to Sorrento, take the coastal route!
- The road outside the hotel is actually very busy and although every room as a balcony we did not use ours much because of the terrible noise and fumes.
- Noise from this road is not an issue inside as our room seemed to have very good soundproofing and a huge automatic metal shutter to keep the noise and the sun out.
- I would say the food is generally above average, with some pretty good dishes. Plenty of choice, generous portions and a big breakfast.
- The best meal of the week is gala dinner night (the Thursday). Mixed starters including Parma ham and melon, lasagne, roast turkey and baked Alaska. If you skip dinner to eat out do it some other evening!
- Never had any bother at the pool getting a lounger etc.
- Most guests at this hotel and English and Irish.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 888Hello888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpha-Hotel, Responsabile relazioni pubbliche at Alpha Hotel, responded to this review, 6 September 2014
Dear Guests,

Many thanks for taking the time to share your experience at the Hotel Alpha, with all the readers.

We are glad to learn that you enjoyed your holiday and that you appreciated the food that our talentuous Chefs prepare for the Gala Dinner, for the Neapolitan Evening and...everyday!
We really like pampering our customers with full breakfasts and delicious dinners.
We hope to welcome you again in the future.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 August 2014

We did not stay through Thomsons as most people but the service this staff gives is brilliant, rooms clean, we had a lovely balcony. The hotel is positioned well for the tourist visits, which we found very easy by the train system, tickets purchased at reception 10 to 15 minutes walk to the station.Prices range 1.20 euros to 2.30 euros, entrance to most tourist attractions are around 11.00 euros. The restaurant had a very wide variety three course menu, but this resulted in a variable quality ( in our opinion) .Please don't get this wrong , it maybe that our expectations of food in Italy, were a little to high,However all said and done the gala nights had excellent well cook authentic menu.You are also a 10 minute walk from the ocean and beautiful views.

Room Tip: our rooms were great.
See more room tips
  • Stayed August 2014, travelled with friends
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank mitsi511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caldicot, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 August 2014 via mobile

This hotel was fantastic and it would be an absolute please to review it. From the first moment we were made to feel welcome. The young handyman was there to help with our cases and the reception staff were very helpful and accommodating. Our room was classic and extremely clean and tidy. We had a lovely balcony overlooking the garden restaurant. The restaurant staff were fantastic under the expert and watchful eye of Salvatore, the food was truly fantastic with so much choice. This hotel was within 10 minutes of the train station and the local bus stopped right outside. It was about a half hour leisurely walkd I to Sorrento. A little tip is to remember to take Jungle Formula for the Mosquitos. The Lemoncelo is amazing with lots of tasters around Sorrento. If we come back to Sorrento we would definitely stay here again.

Stayed August 2014, travelled as a couple
Helpful?
2 Thank ChrissieKeeble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 20 August 2014

From the moment we arrived we couldn't have asked for more. Staff were so attentive and food was amazing! Rooms were clean and spacious. We will without doubt be back. Fantastic holiday made all the more special by the friendly and helpful staff!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JAMcSherry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpha-Hotel, Responsabile relazioni pubbliche at Alpha Hotel, responded to this review, 6 September 2014
Dear Guests

We are glad to learn that you enjoyed your stay with us. Thank you so much for this lovely review and for the nice words toward all the members of our Staff. They all thank you from the heart.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hockley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 August 2014

Having stayed at this hotel several times (with Thomson Holidays) over the last 10 years I can't recommend it enough. The rooms are spotless and all have a lovely balcony. We had a view of Mount Vesuvius from ours! The reception staff are extremely helpful and as for Salvatore and all the waiters they simply make your stay seem very special, nothing is too much trouble for them. Sant'Agnello is perfect for a restful stay, not too far from the centre of Sorrento, about 20-30 minutes walk or one stop on the train (about 3 minutes!) or the bus stops right outside the hotel and takes you to Tasso Square (the main square in Sorrento) and down to the port where you can get the ferry across to Capri. The bus and train tickets cost about 80p!! From the hotel a 5 minute walk takes you to Marinello where you get the most wonderful views of the Sorrento coastline. The best place to have an evening drink! I could go on for ever singing the praises of this fantastic place! Just try it for yourselves and you will know what I mean.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Shelagh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpha-Hotel, Responsabile relazioni pubbliche at Alpha Hotel, responded to this review, 6 September 2014
Dear Guests

It's been a pleasure to have you here again. We are glad to learn that also this year you enjoyed it with us. Thank you so much for this lovely review.
Your review is a pure moment of pride for us , since you are witness that we love our job and love our Guests , and we always do our best to make them feel in a friendly place with relaxing atmosphere.
Warm regards and see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 August 2014

We booked online through Thomson based on a family recommendation so probably did not read the detail as much as we should. Flights and transfers fine though the traffic from Naples to the hotel is BUSY. We found we were in the annexe which is OK but not what we expected. Initial ask for a move was fudged and then spoke with Thomson rep who didn't seem hopeful at all. Dropped a note to the manager who was very helpful and we were moved the next day to the main hotel - great rooms and the second half of this holiday met expectations. Food is varied and good, pool great, local town has everything you need and travel to Sorrento/Pompeii etc is cheap and easy. The clincher was service, staff great with some stand out characters. We would use again.

Room Tip: Go for main hotel, pool view.
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alpha Hotel

Property: Alpha Hotel
Address: Viale Dei Pini 15, 80065 Sant'Agnello, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Sant'Agnello
#5 Luxury Hotel in Sant'Agnello
#7 Romantic Hotel in Sant'Agnello
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Alpha Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Alpha Hotel Sorrento
Alpha Hotel Italy/Province Of Naples

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