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Grand Hotel la Pace
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Reviews (1,248)
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All reviewsshuttle buspool areawaiter servicefrench balconytwo coursesevening mealpublic areasbuffet stylebottle of proseccosant agnellopanoramic viewbay of napleslovely hotelreception staffour honeymoonplenty of sunbedsshuttle service
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Reviewed 24 September 2010

after i spent few days at HOTEL LA PACE with my boyfriends i've to say i TOTALLY DISAPEER with the negative comments on it.
we found everything lovely, clean and perfect from the reception to the beauty, from the pool to the restaurant, from the food to the shuttle.
NOTHING WRONG WITH IT, A PERFECT HOLIDAY WITH PERFECT PEOPLE.
CERTLY WILL GO BACK............. :)

  • Stayed: September 2010, travelled as a couple
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Thank vale_ferdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2010

Went to this hotel in June 2010 with my husband of 34 yrs. We love to travel and this was the second time to Sorrento. We had a lovely time in this hotel. The only thing I would say that it's not really suitable for anyone infirm. It is a long walk uphill if you like to go out at night and taxis are expensive. Other than that the hotel is beautiful. Food was great and the staff were excellent.

  • Stayed: June 2010, travelled as a couple
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Thank Maddieco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2010

We travelled out to Sorrento for a wedding and stayed at the hotel for seven nights.

The reception area in the hotel is huge and very bling - definitely not to everyone's taste!!

The first night some of our friends ate in the hotel and found it to be very disappointing both in terms of price and quality, so for this reason we never ate an evening meal in the hotel.

The breakfasts were possible the worst I have experienced in any hotel, the cooked breakfasts consisted of sausages, bacon, boiled eggs or scrambled eggs which was completely disgusting. The cold breakfast consisted on some fresh fruit and quite a lot of canned fruit, some cold meats and one type of cheese, there were however lots pf pastries and cakes.

During the last breakfast we had there, one member of staff was happily bagging up dirty lined from the breakfast tables in front of guests - definitely something I would not expect in a supposed 5 star hotel!

It's about a 30 - 40 minute walk in to Sorrento itself (mostly downhill) which is fine if you are fit and able to dodge the insane scooter drivers, but the walk back is mostly uphill, so I wouldn't recommend it. The hotel is fairly close to the railway (about a 15 minute walk, which is great for catching trains to Pompei and Ercolano (much cheaper than going on organised trips).

The hotel runs a free bus service in to Sorrento which is fine when it is operating, but on several occasions there were signs in the hotel to inform guests it wasn't operating at certain times. One morning we were waiting for it for 30 minutes, the reception explained that they couldn't do anything about it - one of our friends who is a solicitor persuaded them to sort it out.

Due to the infrequent running of the bus we had to get a taxi from Sorrento on a number of occassions - please be aware this generally cost us 20 euros - We easily spent more than 100 euros on taxis getting to and from Sorrento.

The rooms themselves are fine, the bathrooms are starting to look tired and the showers ran fine one moment and then scalding the next.

The hotel wasn't dirty, but nor could it be regarded as very clean, the hotel corridors could do with cleaning far more often.

The majority of the staff seemed to be very fed up with life and would have preferred to be elsewhere from their demeanour.

From our explorations of Sorrento there are far better hotels closer in to Sorrento with better views and I would suggest that people explore other hotels before booking this one..

  • Stayed: September 2010, travelled with friends
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Thank julestog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2010

I am amazed at the criticism of this Hotel, you get what you pay for......

However in this case you get way more than what you pay for, we have visited Italy on many occaisions (15 in the past 5 years), our favourite region is here in Sorrento.

We have stayed at a number of Hotels but found this little gem last year and have now stayed here twice, we have booked for next Whit when we are bringing my elderly in-laws to Sorrento and will be booking again for August.

My Wife and I have worked in the hospitality industry for over 65 years combined and have worked in and stayed in many Hotels both in Italy and many other Countries.

I do agree that if you are using the English star rating system then this hotel would probably a 4* plus.

I would add however that I do not know of any 5* hotel in England that commands a view equal to that of this hotel, to stand on the pool terrace and look across the rambling slopes towards Vesuvious is truly breathtaking.

As stated earlier we have stayed here twice already and have/will be booking for two further stays next year.

The criticism of the shuttle bus is totally unfounded, it operates in and out of Sorrento six times per day, is very reliable and FREE!, if you can not plan your day around this number of shuttle services perhaps you should rethink your priorities.... YOU ARE ON HOLIDAY!

The staff at the hotel where very helpful and informative, they even spent twenty minutes outlining to a customer the options for travelling to Capri even though they could have opted to just give them the package info and pocket a bit of commision.

The air conditioning was excellent, the room cleaned daily with fresh towels and linen on request.

The hotel is a little way out of Sorrento which is not a bad thing if you are wanting a relaxing holiday, if you have never visted Sorrento one word that discribes this wonderful City is CHAOTIC!, i could have said magical, romantic, special, breathtaking or indeed many others, but chaotic sums up this unique area of this wonderful Country.

I would fully recommend this Hotel (and have and will do so to friends, colleagues and associates) and ask that you don't visit with any pre-concieved ideas but judge it on your visit, I know you will not be dissapointed.

We are counting the days to our return to this wonderful City and EXCELLENT hotel.

  • Stayed: August 2010, travelled as a couple
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2  Thank Chrispatino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2010

We stayed here for three nights commencing 7th September. The staff were friendly, the hotel was beautiful, the room was lovely, everywhere was clean, and we always managed to find a seat on the complimentary shuttle which was on time each and every day. The breakfast could have been better as there was a lack of fresh pastries and fresh fruit; however, there was always enough to fill us up for the day ahead. The view from our room was not great, but then we hadn't requested or paid for a sea view so what else could we expect. in short, it was a lovely experience and I would recommend this hotel to anyone.

  • Stayed: September 2010, travelled as a couple
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1  Thank SamC_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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