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“Good Hotel - very friendly staff”

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Grand Hotel Parco Del Sole
Ranked #10 of 19 Hotels in Sant'Agnello
Solihull, England, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good Hotel - very friendly staff”
Reviewed 27 August 2013

Just returned from fantastic break. After reading reviews was a little concerned about what we would find. Pleased to say we had nothing to be worried about. The hotel was very clean and airy - air conditioning in bedrooms. We didn't feel that the hotel was dated as specified in other reviews - rather more period and stylized ! Breakfast is buffet style and was served outside during our stay - lovely canopied area by the bar and pool in the lemon and orange grove gardens. Plenty to eat - standard continental breakfast plus cereals, bacon and sausage, scrambled eggs (just don't think English breakfast) and pastries galore - enough to keep my family happy. Evening meals were good enough too, although I agree with some reviewers that they were a little samey. Lunch was available too by the pool and this was excellent value with pasta or pizza as well as salads and hamburgers for around 5 euros each. The hotel is well placed up a drive off the main road into Sorrento town. You can walk along this road into the town centre or the hotel have a courtesy bus throughout the day. The staff were all very polite and helpful. Obviously some spoke better English than others but all tried to help and were attentive to guests needs. The pool and bar areas are the hotel's best features with plenty of sunbeds around the pool and shaded seating areas around the outdoor bar area. We would certainly recommend the hotel and really enjoyed our stay.

Room Tip: Stayed in a room overlooking the pool - no real noise from the main road
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  • Stayed August 2013, travelled with family
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Helpful?
2 Thank Mandy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (235)
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English first
Manchester, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2013

Position was great, a bit more breezy then Sorentto and not as hot. Pool staff were lovely, reception not so much. Food was ok and plenty of it.our bed was awful and the shower was low, so we had to kneel down . The air conditioning was poor but the room was clean . We had a lovely time, despite it all. I would give it 3 stars , not 4

Room Tip: Don't have one on top floor, slopping roof make shower low if you are taller than 5 feet
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  • Stayed July 2013, travelled with family
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Thank Sigalit I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2013

After reading some of the reviews of this hotel I was a little apprehensive on arrival. As it turned out, I had no reason to be. We were given a friendly welcome by all staff, Pepi the bar waiter was a little gem.The bedrooms were spacious and spotlessly clean, as was the bathroom. Although I do agree they could do with some updating, but as we were there to see Italy and not the bedroom, it didn't bother us too much.The pool and surrounding area were lovely and again, kept very clean. We stayed B&B so I can only comment on breakfast, which was typically continental but plentiful. The location was ideal for going out and about. We had the choice of walking locally to some lovely Italian restaurants or catching the hotel courtesy bus in to Sorrento. The train station is10 minutes walk away if you wish to explore further afield. Good hotel for the money, my two teenage children and in-laws couldn't find anything to complain about! Great week.

Room Tip: Choose a higher floor room, nice and quiet.
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  • Stayed August 2013, travelled with family
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2 Thank Nicola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crawley, United Kingdom
Level 5 Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 20 August 2013

Just come back last night from Sorrento, stayed at the Parco del sole, it was like stepping back in time, vey dated and tired looking. The bedrooms served the purpose, they were always cleaned, the bathrooms needed extraction always steamed up, again they were always cleaned,
The restaurant for evening meals, well what can I say, even this was dated, we ate there only twice, once because we came back from a trip late and was too shattered to go out, the other time, we came back from Capri in a terrific thunder storm and there was no power in the town, so we ventured down to the hotel restaurant, only to find the generator was not working and the only candles they could find were left overs from Christmas, needless to say we were very disappointed with the quality, Breakfast, well, again the same choice every day, 2 cereals, yoghurt, scrambled egg, frankfurters and bacon, none of which was barely warm. Considering this hotel was supposed to be a four star! we have stayed in better 2 stars. The pool area was the asset to this hotel, along with the bar staff, they were very friendly and helpful.

Room Tip: Higher floors and pool view were very good.
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  • Stayed August 2013, travelled as a couple
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Helpful?
1 Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 August 2013

Just returned from a very enjoyable holiday in Italy.

Particularly good points at the hotel are incredibly friendly and helpful staff; comfortable rooms with air conditioning and high levels of cleanliness. The pool is beautiful and has fantastic mountain scenery around.

Food was mixed - we were on a half board package and breakfast was good with pastries and hot food on offer. Breakfast coffee was awful though. Dinner was mixed - salad bars and ice cream sundaes (on request) were excellent whilst pastas and other main courses were variable in standard. Enough good food to eat over all and the buffets were impressive. Best food of all was the lunch menu by the pool - fantastic pizzas, burgers, sandwiches etc for around 4 euros each.

Least impressive was the location - although only a 20 minute walk from Sorrento, the walk in is dull and Sant' Agnello is very average to look around. The hotel remedies this by providing a free coach service to and from Sorrento around 5 times per day.

We will also always remember our incredibly entertaining eccentric tour guide for Vesuvius and Pompeii, Francesco, who considered his "Hello" exclamation to be a good cockney impression but was pure Kenneth Williams!

  • Stayed August 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank AndyR199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sligo
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 August 2013

Stayed here for a week in early August 2013. Overall we enjoyed the stay, as we had half board we ate in the hotel every night, the food was very good. The swimming pool is large and there seemed to be adequate sun beds. Be advised the pool is deep, but there is a paddling pool for kids. Room was comfortable and the a/c worked well. We found the bar and restaurant staff helpful, but were disappointed to be charged 10 euro a night for a cot for our infant. It is about 15 mins walk from Sorrento, and a busy and narrow road runs just outside the hotel. The hotel does provide a courtesy shuttle service that runs five or six times a day into Sorrento and back.Overall I would recommend

Room Tip: We were advised it would be 20 euro extra per night for a room with a balcony, maybe this was during...
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  • Stayed August 2013, travelled with family
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Helpful?
1 Thank higginsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 August 2013

This hotel was clean and tidy but I wouldn't say we had the best of experiences.....

Arrival and check-in was great, reception staff are very helpful and efficient.

While our room was functional, big enough and very clean unfortunately a large part of our room backed onto one of the lifts and the noise from this meant neither of us felt exactly well rested! Mattresses were also very firm.

As you will have read in other reviews the pool area was very good, clean, tidy and well laid out with plenty of sun loungers etc.

Very glad we stayed on a B&B basis and while the setting for breakfast beside the pool was lovely and the staff pleasant the breakfast itself was a definite no go in my opinion. We opted for bread rolls with jam most mornings as the cooked food was not very appetizing (scrambled eggs had a very weird taste and consistency). I was glad we had not booked half board on the breakfast experience alone. The variety and quality of breakfast foods definitely need to be reassessed.

In conclusion unfortunately I don't think I would recommend this hotel to friends.

  • Stayed July 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Jay_Belfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Parco Del Sole

Property: Grand Hotel Parco Del Sole
Address: Via Dei Gerani 1 | Corso Italia, 80065 Sant'Agnello, Italy
Region: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#8 Luxury Hotel in Sant'Agnello
#12 Family Hotel in Sant'Agnello
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Hotel Parco Del Sole 4*
Number of rooms: 150
Official Description (provided by the hotel):
The Grand Hotel Parco del Sole has been built combining a classic Mediterranean style with all modern comforts. It stands in a private park, (that belongs to the hotel), among a luxurious vegetation of lemon and orange groves. ... more   less 
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Also Known As:
Grand Hotel Sant Agnello
Grand Hotel Parco Del Sole Italy/Province Of Naples

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