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Grand Hotel Parco Del Sole
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Reviews (1,284)
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All reviewspool areashuttle busthe main roadminute walkbusy roadfree towelsfree safehalf boardbranded drinkspastanarrow pavementsevening mealplenty of sunbedspool towelssorrento centresolea lovely holiday
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Reviewed 4 August 2014

Well, we have just come back from a week at the Parco Del Sole and are inspired to write our first review for trip advisor.

On arrival the hotel has an impressive driveway, a fountain and smart entrance. The check in was very smooth and efficient and the lobby shiny and traditional. We had had a ‘middle of the night’ start that perhaps clouded our initial judgement about some cheap stretched cord carpet on the stairs and a door to the room that could do with a lick of paint. The balcony to our ‘superior’ room would have been excellent, but for the three air conditioning units mounted on the sidewall and blowing hot air in your face! The bathroom was also in a ‘traditional’ style, which can be a bit heavy going on the eyes when you are a bit flagged.

After a much needed shower and after the excellent air conditioning had kicked in and we had a chance to look out at the beautiful cliff face towering in the distance things started to look better. We took the 25 minute walk into Sorrento alongside a busy road and as soon as you accept that all the drivers are maniacs - but are very careful not to kill anyone - you start to get the feel of the place – and to be honest there is a great deal to like. Lots of quality places to eat, nice shops and a really good ‘feel’.

We were ‘half-board’, and the restaurant is exceptionally well run, with a highly professional staff. They are friendly, helpful and concerned to provide the very best service. The food quality is excellent and, as vegetarians, they were very happy (if a little bemused) to accommodate our needs. The wine waiter was great fun (think of an Italian Deryck Guyler … if you are old enough to remember) and good quality regional wine was a flat 20 euros a bottle. Whilst we never had need of the facility, they would save a part used bottle for another evening.

The outdoor area was immaculate with a decent sized pool, loungers and a large area for seating. Once a week they have a ‘Gala Buffet’ with entertainment in the outdoor area. The restaurant staff set up in the outside kitchens and the range and quality of the food is fantastic. From our perspective the evening was spoilt by the greedy Brits who queued up to stuff their plates with as much food as they could possibly pile up. Totally unnecessary since anything that was emptied was immediately replaced.

Perhaps the only real gripe is the pretty patchy and super slow Wi-fi. It really only works in the lobby and then not that well. If you are really bothered about this perhaps this is not the hotel for you.

This hotel is a bit out of the centre in Sant Agnello and is competing with many other hotels slap in the centre of Sorrento. From our perspective being a bit out of the centre kept us out of the hustle and bustle of the town centre and the excellent free shuttle bus takes you into the centre if you did not feel like walking. We find it hard to comprehend why some reviewers are complaining about the frequency of a free service. With a bit of pre planning there were more than enough. We found the location to be excellent.

Sant Agnello is a lovely little centre, albeit with the main road running through it. It also has a train station five minutes walk from the hotel that, for a couple of euros will take you to Pompeii, Herculaneum or Naples. Unless you prefer an exploitatively expensive ride in a coach with a load of Brits, we suggest that the train is a much better option for visiting the Roman ‘ruins’. It’s hot, but it costs virtually nothing and you actually get to see some Italians! Pompeii and Herculaneum are amazing and a total bargain at ten euros a head.

Whilst we are not ‘seasoned travellers’ we do take quite a few holidays a year and this has to be one of the best. Sorrento is beautiful and the places to visit are exceptional, but the quality of this hotel played a big part – spotlessly clean, fantastic food, great staff and a lovely outdoor area. Highly recommended!

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

We had a fantastic stay at Parco Del Sole. What we noticed most about it was how clean it was. Every morning the pool area was cleaned and tidied, all the tiles washed. Our rooms were cleaned everyday, towels (all 7!) changed daily and linen changed twice during our week stay. The air conditioning was very effective and our bed was comfortable, if on the hard side.
All the staff were very friendly. If you needed help with anything from directions to bus timetables the staff on the front desk were happy to help. The waiters and bar staff were friendly and courteous.
The breakfast had a reasonable selection, although it was the same selection everyday. We only had one evening meal which was the buffet and that was excellent and included a Tarantella performance which was fun!
There were a few things that could be improved. As the water in the rooms was not drinking water it would have been good to have bottles of water in the rooms on arrival, or the water you could to be better value, it was quite expensive. (You could buy it cheaply at the local shops but you shouldn't have to leave your hotel!) The decor wasn't necessarily to our taste but it was clean, surely that's the most important bit??!
So all in all we were really pleased and would recommend the hotel. Thanks to all the staff who helped make our holiday great!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Jessting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014 via mobile

Recently on a family holiday. Staff couldn't have been friendlier esp at the snack bar, they were very helpful.Food was wonderful and fresh. Also the pool area was very comfortable and everything was spotless. Would defo go back again! There is a brilliant service of a free shuttle bus to city centre multiple times each day.

Stayed: August 2014
Thank Samantha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

The exterior looked tied and so did the rooms. While large, the smell of mould or dust or both was immediately apparent. The air conditioning barely worked and it was a really hot Summer's day. The bed was rock hard, the water pressure was limited and there was no jug, tea, coffee or anything. Thirsting for something we went out to the pool area, which was surprisingly nice but the drinks were quite expensive, considering how cheap they were everywhere else. The breakfast and dinner, as well as the service was poor. Don't bother staying, especially when you're tied because the hotel is too.

Room Tip: Ask for something that doesn't smell like mould
  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank suzanne p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

I had read mixed reviews before travelling but our whole stay was comfortable and enjoyable.
On arrival at 10.30 at night, check in was quick and efficient. The hotel provided a meal as they were concerned we would not have had the chance to eat.
Room - very clean with tv, free ac and free Shuttlesafe. Maid service excellent with towels changed daily and a turning down service. Complimentary bottle of wine on arrival. Hairdryer ok but noisy!
Comfortable bed and pillows.
Staff - all very friendly and helpful. Ask if you need anything and they will sort you out.
Facilities - pool area was extremely clean. Nice big pool and we never struggled to get a sunbed. Free towels available from the pool bar. Snacks available from 12.00 - 2.30.
Wifi available in the reception area free of charge. We could also log on around the pool although it states that reception is the only area it is available.
Food - breakfast buffet very good but very repetitive menu. We had an evening meal on two occasions and both were very good with lots of choice. Go to the mandolin and guitar night. Great fun!

The decor is a little dated but we don't spend our holiday worrying about things like that.
Location - 20 minutes walk from the hustle and bustle of Sorrento but free shuttle bus available several times a day. 5 minutes from the railway station. Saved an absolute fortune on trips to Pompeii, Herculaneum and Vesuvius. The train drops you right outside the entrance to Pompeii.
We thoroughly enjoyed at Grand hotel Parco del Sole and wouldn't hesitate to recommend it. Great value for money.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Stewandcarrot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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