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“loveitaly”
Review of Hotel Florida

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Hotel Florida
Ranked #9 of 19 Hotels in Sant'Agnello
Certificate of Excellence
GreenLeadersSilver level
Reviewed 29 September 2008

reading reviews of the Florida made us wonder if we had made the right decision. When we arrived for our two weeks stay we were pleasantly suprised by our room in the garden which was large and spacious. The only thing I would like to have seen was air conditioning. The staff were very professional, helpful and the food was fantasic. A choice of three starters and main courses so there should be something for everyone to like, unless you are the egg and chips type, which by my reckoning should stay in England!!! If you were out for the day and would miss dinner they will give you a packed lunch. Having spoken to other travellers visiting the region who were staying in larger hotels, it seems we had the best food and quieter location as most other hotels are on really busy roads. The area is central for all the trips for the area and the local train was very cheap and easy to use. We met some lovely people and had a fantasic holiday and had nothing at all to complain about.

  • Stayed: September 2008, travelled as a couple
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Thank SuffolkTravelbugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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380 - 386 of 505 reviews

Reviewed 27 September 2008

We loved the hotel.Beautiful pool very deep.Lovely clean room.Very friendly helpful staff but not overpoweringly so..Just ask them when you need anything..Great pizza night.Lovely dining room and food,ample buffet style breakfast.

Had prevoiusly stayed in the hotel alpha in the same area alegedly a four star and found it a bit snooty.Hotel Florida was much better.
We were very sad to leave the hotel and this beautiful part of Italy,and hope to return soon.

  • Stayed: September 2008
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Thank whyhavascreenname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2008

We have just returned from our trip to sorrento and the hotel Florida. We had a fabulous time. The room was clean and bright, overlooking the pool. The staff were very friendly and professional, and good with the children. The food was okay especially the italian food. Eg pasta and pizza. The pool was great no problem with getting a sunbed. Sorrento only a 20 min walk (road quite busy) or 1euro bus trip. Plenty to see and do in the area. (use local train and bus services, much cheaper than organised tours)
Would love to go back again.

  • Stayed: August 2008, travelled with family
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Thank hilly43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2008

Having just read the previous review I would whole heartedly aggree.

There was one plug socket in the bathroom and another by the television, which meant getting on a chair to reach it.

Breakfast is served 7-9 so be prepared for early starts. The waiters literally shoo you out at 9.

I'm a vegeatrian and was really pleased on the first night when I was offered a Tomato and Mozzerella salad. Little did I know that would be all I would be eating for the rest of the week.

The staff were very brusk. One evening my party met for pre dinner drinks. At 7.55 the waiter came and asked if we were eating and then told us we had five minutes and tapped his watch.

The staff however were very friendly on the last morning and couldn't do enough. I can't help but wonder if it had anything to do with the tip basket on the breakfast buffet table.

The pool was quite nice. I never had a problem getting a sun bed. I just felt that some of the other guests were very put out to share the pool with children.

I wouldn't go back in a rush but if I got a cheap deal I might.

Beware of Taxis. Be ready to jump straight in. We learnt at our peril to have buggies folded before the taxi came. The meter is always running. A typical fair into Sorrento is 16 Euros.

Do visit Sorrento, it is beautiful and explore the area. Positano is such a romantic place. However I would spend a little more for a different hotel.

  • Stayed: July 2008, travelled with family
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1  Thank marylouburns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2008

Having just returned from a week at the Hotel Florida,I am very happy to say that we had a late deal , otherwise I really would be upset if we had paid anymore for it!!
On arrival we were given our hotel room , and I was happy as it was a pool view as requested. The room was ok, very dated, and very basic. No sockets so please do not bother to take any electrical items as there is no point. Having visited Sorrento many times, the Hotel Florida is quite an experience.The lack of air con is a disgrace, you have limited options. They will charge you 3 euros a day for a fan, which is pretty pointless. As there are no sockets in your room, you cannot bring your own, so they catch you there. We had to leave the french doors open , but late night lushes by the pool would then keep you awake, drinking, ang generally being selfish. If you can finally get some rest, you are then woken up by the hotel staff from six am onwards! The manager has the persona of a dead slug, and would constantly be loud very early in the morning, by the pool/bar area. Not acceptable for paying guests, and it did not bode well for a relaxing holiday!! The ants could have starred in a blockbuster movie of their own, and basicaly nothing is being done about it they are literally everywhere. One guest also found a dead rat by her room, and again the attitude from the manager was far from satisfactory.Staff inthe hotel are moody, gruff very miserable and basically very rude. Now for the cuisine!!
Please do not expect authentic Italian food, you simply will not get it. Service is not with a smile, and the lack of refrigeration is a concern. Several guests had hair in food, and the breakfast is appaling. No choice and nothing being kept chilled. The eating area is like a dingy basement, again no air con, and you really are squashed in there like sardines! We were treated to a gala dinner, which again was not edible. The desserts are placed out on the table, all cakes have liqueur in them and are not edible for children, and no alternative was offered. In a counrty abundant with lush fruits and veg, it would have been nice to sample some!! In fact I do not think we could have endured any more of this food.
There are some plus points, the pool area is quite nice, not many loungers,but they are free unlike some hotels.There is a bar , but prices are steep, but quite nice. Having been to this part of italy many imes, the Italians this year have not warmed to myself. Everybody was out for a quick buck , and customer service was pretty bad everywhere. Mona Lisa on the ball as usual, its very hit or miss everywhere else. I could go on and on, but I would never return to this hotel, it was a good base for the price, and that is baically all. Italy you will not be seeing me or my family for a while, I am very sorry to say!!

Stayed: July 2008
2  Thank BACHWRBACH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brasur, Owner at Hotel Florida, responded to this reviewResponded 16 January 2009

We're very sorry not having been able to make this guest happy.

Our rooms are clean and respect the terms of law regarding cleanness and security.

We do not charge anymore for the use of the fan that from now on will be free.
The Hotel is in the middle of an orange grown and all clients' found this very pleasant and fresh, especially in the hot summer days.
In the dining room we've always a buffet plenty of fresh vegetables fruits and cakes.
Our staff is always kind and smiling, but maybe that day somebody was not happy!
About the taste of the cakes can be very personal.
We would like to see the lady involved in this review to offer her a lovely and quiet room and plenty of sympathy.

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Reviewed 30 July 2008

we travel about 4 times a year and didnt know what to expect in italy. Thats all i can say i've fallen in love with sorrento the hotel is clean its lovely for children, we had a pool view its so pretty with lemon and orange trees everywhere. The food in the florida is lovely and the staff are really friendly and so nice to the children, i felt safe there and will be going back in september this year. it's a good base to stay as its not on the busy road running through sorrento it's a quite location. The only thing they could do is install air conditioning its just to hot in the rooms in july i had to pay for a fan which didnt really help. THE JAMES FAMILY FROM SOUTH WALES.

  • Stayed: July 2008, travelled with family
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2  Thank HATTIESOUTHWALES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2008

Just spent a week at the Florida, it was really quite a bad experince, from having to spend the week in a bedroom that was in the basement, with a balcony that had an eight foot wall as its boundary as above this was the poolside area, so bathers were on sun beds with a clear view down into out "dungeon". At night because the poolside bar provided the ideal opportunity for late night revellers to be loud and obnoxious (not quiet and relaxing as per brochure) we had to keep our French windows closed, which for a room without air con, was extremely uncomfortable. So that's the accommodation. The food was not much better, to be presented on "Gala Night" with one small piece of griddled pork, five potato balls, a lettuce leaf and a wedge of lemon is not my idea of a la carte eating. The service of the staff also left a lot to be desired, there was little evidence of "service with a smile".
This is one hotel I will definitely not be going back to.

Stayed: July 2008
5  Thank Evargsum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brasur, Owner at Hotel Florida, responded to this reviewResponded 16 January 2009

We've 39 rooms, only 3 have this features and we're very sorry for the client, if he had reported in time we would've offered a better room.
Generally the guests that take part to the Gala dinner on the pool enjoy the evening.
We think to emprouve the menu with more choise.Kindest regards

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Additional Information about Hotel Florida

Address: vico Primo Rota, 3, 80065 Sant'Agnello, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
#1 Green Hotel in Sant'Agnello
#6 Family Hotel in Sant'Agnello
#9 Romantic Hotel in Sant'Agnello
Price Range: £63 - £426 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Florida 3*
Number of rooms: 30
Official Description (provided by the hotel):
The Hotel Florida, with familiar conduction from three generation, is a charming resort surrounded by a traditional lemon and orange garden, located in a pleasant and calm residential area of Sorrento.The Hotel Florida is the ideal place to spend a quite holiday, the green citrus groves and the panoramas of the Sorrento Coast, the gastronomic specialities or the fantastic walks and excursion will make your stay in the Earth of the Sirens' land unforgettable.Sorrento historical center is 20 minutes walking distance. Within 300 metres away there is a typical Sorrentine beach "La Marinella" and a splendid terrace overlooking the sea. Here a charming scene is opened thanks to which it is possible to admire the bay of Sorrento, the entire Gulf of Naples and the Vesuvius. The shopping area of Sorrento or S.Agnello it is only ten minutes on foot.The Hotel Florida has its private swimming pool with wide solarium (free sunbeds), snack and cocktail bar, wide garden area. Private parking.Rooms are classically decorated, and offer free Wi-Fi. Each comes with a satellite TV, a work desk and an en suite bathroom. All the rooms have a balcony, with views of the garden or of the swimming pool. ... more   less 
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Also Known As:
Florida Hotel Sant Agnello
Hotel Florida Italy/Province Of Naples

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