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“Don't expect luxury”
Review of Hotel La Pergola

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Hotel La Pergola
Ranked #18 of 19 Hotels in Sant'Agnello
Derby, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't expect luxury”
Reviewed 15 September 2012

This hotel is a basic base from which to explore the area, if you are expecting a luxurious holiday hotel in which to rest after a day of sight seeing or are on a special holiday and wish to have something nice, don't stay here. The rooms are small and bland, those on the front seem to be a little better and have balconies which can actually seat two persons. The single beds are very narrow and the shower is a joke in which you can just about turn round, anyone larger than 11 stone would not be able to! Be warned it is not easy to change rooms if you don't like what you are given and you are not always given what you have asked for.
The food is passable, however vegetarians will struggle with the menu, we opted to eat out some nights even though we had paid for half board. Don't pay 3 euros for a bottle of tap water at dinner.
On a possitive note the staff are lovely, very friendly and as helpful as they can be.
This is a dated, tired hotel which needs some money and DIY injecting into the rooms, we had a bathroom window which would not close, a faulty plug socket and noise from the corridors because of the lack of heavy fire doors is annoying at night.
Standards in accomodation differ from person to person but we stayed in a lovely 4 star hotel in Rome before coming to la Pergola, had we have know what this hotel was like we would have upgraded to 4 star in the area, of which there are plenty. Our reservation was booked through Cresta and I would suggest that they do a little more practical research into the hotels they offer before grading them, la Pergola does not rate 3 star!

  • Stayed September 2012, travelled with friends
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    • Location
    • Sleep Quality
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Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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334 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
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derby
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 September 2012

rooms on the 2nd and 3rd floor 203 to 209 and 103 to 109 look out onto pool and outside dinning area and all have balconies. rooms 201,202,213,212,210,211,101102,110,111,112,113 are to the rear of the hotel and look out onto the mountains and all have balconies.
All rooms on the ground floor have no balconies and are smaller and mainly look out on to a wall, my only real experience on ground floor is room 14, avoid this room it is the size of a BROOM CUPBOARD. there is no fridge in the rooms. very few power points,aircon is a wopping 10euros a day,the safe is 4.5 euros a day, the internet is 3 euros half an hour, it is very noisy at night, the breakfast is continental,evening meals ok,Anna reception lovely, Anna resturant lovely, head waiter really good, pool very small, sunbathing would be crowded if more than 12 people sat round pool,There is a fabulous roof space for sunbathing. Serrento was lovely, all the beaches are private and expensive, 2 people you will pay approx 29 euros, there is one free beach but it gets no sun, get your beer etc from supermarkets so cheap

Room Tip: If possible try and get the 3rd floor, you are nearer the roof space, room 203 was good
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  • Stayed August 2012, travelled as a couple
    • Value
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Helpful?
3 Thank michael j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sant'Agnello hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 September 2012 via mobile

Travelled as a couple to this hotel!
What a fantastic two weeks we had.
Food
The food was fantastic and some very memorable meals (try the swordfish!)

Service
The service at dinner was friendly and personable. You get your own table for the whole duration of your stay. Head waiter raffael always delivered the service with a smile and showed great interest in all the guest. He was accompanied by Anna alleshia and peppe who also delivered high service.

Bar service
The two guys giuseppe and Vincenzo made the holiday for us. Excellent service from both of them and became great friends over the holiday.

Rooms
The rooms were small but cosy and were perfect for a 3 star hotel. The towels were fresh everyday and the room was kept very clean.

Location
The location of the hotel means you will have to take a 20min walk into the centre of sorrento. It is a very pleasant walk if you take the lower road. However, it can wear you out in the heat.

The roof terrace was beautiful with great views over the bay of Naples and the imposing view of Vesuvius. Can't believe that more guest don't use it.
The pool was also well sized for the hotel although found the water a little too cold.


All in all this is a fantastic hotel for a fantastic price. Great staff, comfy and lovely views! What more could you want!

Stayed August 2012, travelled as a couple
Helpful?
2 Thank Dale P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 5 Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 September 2012

Just returned from 2 weeks at this hotel and we had a great time.
Positives - The food was excellent, don't expect a cooked breakfast, its a typical continental breakfast. The staff were great and nothing was too much trouble. Sorrento was lovely and its just a 20 minute walk to the centre. There was a lovely sun terrace on the roof with spectacular views.
Negatives - rooms were small, (but clean), If you want a balcony then make sure you book one in advance, Pool was quite small but very clean. If you require a beach holiday then I would not recommend you stay here as its quite expensive. It costs 5 euro each to get on the beach and 5 euro each for a sunbed!

All in all, a great holiday!

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Janet P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 27 August 2012

Already wrote a long review for Italy that was unfortanetly declined by Tripadvisor (probably because I included some web addresses for helpful things). So I am just going to say that the hotel was fine, a basic 3star. Clean, tidy with lovely staff. The last few good reviews are echoed by me.
It's a 3 star from me because we reported a bathroom light being broken on our first day that was never fixed (so loo door had to be open all the time or complete darkness...) and breakfast really wasn't nice. Dry rolls and cakes (cakes for breakfast?) and watered down orange juice. Dinner very very nice though. Would have given 4 stars if not for these things.
I would recomment but advise people that it is def a 3star, don't expect the world. The past good reviews also highlight the excellent things that I liked, please read them and have faith in what they have said.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rhiam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 August 2012

we are a family of 4. including 2 fussy teenagers. we stayed here for 2 glorious sunny weeks in august.
Room - great, spotlessly clean, comfy beds and clean towels every day. yes shower was small but we always had hot water and shower was powerful.
Food - fantastic. my husband has a dairy allergy and Rafeale (Head Waiter) ensured he never missed out on any of the wonderful dishes. even making him choccy crepes for desert.
Staff - all staff were fantastic and went out of their way to make our holiday extra special. giuseppe and vincenzo were wonderful and both our girls loved them.
we would highly recommend this hotel. it is in a great location close to buses and train station. it is excellent value and a brilliant 3 star hotel. we miss it already.

Room Tip: worth paying the extra for a balcony at the front
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maxine38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2012

I have just returned from a weeks stay at La Pergola with my partner, and to echo what some have said already, I think the few bad reviews are totally undeserved - I honestly think they must be talking about a different hotel!!

Compared to the last 3* we stayed in the room was spotless, with plenty of room and was cleaned every morning. We had a balcony although we did not use it as there is a sun terrace on the roof with tables and chairs, plenty of sun beds and a covered area with cushioned seating. There was relaxing music played up there throughout the day and a phone so that you could order drinks and food to be brought up. It was lovely - and the views out to the bay of Naples and Vesuvius were spectacular. The pool area downstairs was only small with a few sun beds, but still very pleasant, although we knew about this area being smaller when we booked and as the hotel is not very big anyway it wouldn't really get overcrowded. There is a garden seating area too which is also nice to relax in especially for lunch.

The staff were fantastic - very, very friendly. They couldn't do enough for you and were very helpful. Their service at the evening meal times was especially good, together with the head waiter who obviously took great pride in making everything perfect for his guests. The breakfasts were good, not the best really but there was always plenty of choice. The evening meals however were fantastic. There was a choice of three for the starters and mains each night and the desserts would be told to you afterwards. I have to say the food was top class, the risotto's being my faviourite and any meat we had was cooked to perfection. On the last night we were provided with a HUGE buffet in the garden with live music which was a very enjoyable way to end our holiday.

As far as negatives go there weren't many - obviously paying extra for air con isn't great but again it does tell you when you book. It cost us 50 Euros for the week. To be honest it didn't matter, as anybody who has been over to Italy this August will know just how incredibly hot it has been and so we were glad of it, extra or not. The shower cubicle is cramped and there is a bit of space in front of it so that could be improved on. But, this is a 3* not a 5* so you can expect little imperfections.

The only other thing would be that if somebody was coming to stay in Sorrento there are plenty more hotels closer and in Sorrento itself, as it is a 20min walk from La Pergola. Some probably won't mind a bit of a walk but if it's very hot there isn't much shade on the way and there aren't many good pavements - walking on the roads in Italy is risking your life!

All in all a lovely, family run hotel, great for those wanting to relax and unwind and only a five min stroll from the sea front at Sant Agnello. A little tip - there aren't many bars and restaurants in Sant Agnello itself, Sorrento is the place for those, but on the front we found a lovely cafe/ristorante/bar called La Terrazza that we visited most days. It is not too busy in the day time and comes alive more at night, but the views are wonderful. It's a lovely place to sit and have a drink in the evenings. Very enjoyable.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel La Pergola

Property: Hotel La Pergola
Address: Via Bernardino Rota 13, 80065 Sant'Agnello, Italy
Region: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #18 of 19 Hotels in Sant'Agnello
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel La Pergola 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
La Pergola Hotel
La Pergola Sorrento
Hotel La Pergola Italy/Province Of Naples

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