When we first arrived we were put in room 13, to say this room is the worst we have ever seen is being kind!! we opened the window and all we could see was an 8`foot high & 8 foot long recycling bin against the back wall within touching distance,the same night we asked to be moved but was told that it was late & that the director would need to approve it ?? The next day we looked out of the window & realised that the window is some 10 feet bellow ground level & all we could see is this massive bin, we raised the matter again, and eventually we were offered room 111 for an additional 8 euros per day the additional cost is for a balcony, please also be aware of other additional costs: 4.5 euros per day for room safe - 10 euros per day for air conditioning. Also be aware that room 111 & 110 are directly above the kitchen extractor fan and from 7 to 10 am & 5 to 8 pm both these balconies are full of cooking smells.
There is no entertainment at this hotel. the food choice is limited mainly pasta and on some nights there is no choice the only difference is that one night you eat in the garden.
first week the food was good (i am Italian & i like pasta) but the second week it went downhill.
The only thing that made the stay pleasant was the staff, ie night porter Vincenzo - restaurant
waiter Raffaello and Danniell they worked their socks off to keep the place going & earn evrey penny as they are well under staffed.
Before you say this is "nitpicking" this was my forth stay at this Hotel in the last 6 years and it saddens me to write this review as i will probably not return.
If you decide to go to this hotel keep in mind the room numbers & the additional costs
PS. THE STAFF IS WELL WORTH A VISIT.
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- Also Known As:
- La Pergola Hotel
- La Pergola Sorrento
- Hotel La Pergola Italy/Province Of Naples