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Reviewed 5 October 2012

Fine outlook over the bay to Naples, the volcano, and Capri. Appalling weather curtailed our use of the attractive pool and garden facilities. Cool and immaculate indoors, efficient, friendly house and bar staff. Usual computer, etc. facilities. Views from the restaurant outstanding, food first class, wine prices reasonable, service excellent. Room comfortable, well equipped, but tight for space. Cleaning and service faultless.
Regular free transport into Sorrento. Good bus and rail links round the bay. Capri a disappointing tourist trap. Pompeii and Naples in easy reach. The coast road traffic is dire. If you're driving yourself, you'll need a lot of patience and strong nerves.
As experienced travellers, we've no hesitation in recommending this hotel.

Room Tip: Check sizes of rooms available on higher floors. Front views over the Bay of Naples and the road; rear over the pool and gardens.
  • Stayed: April 2012, travelled as a couple
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Thank dhivach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2012

Our Sorrento vacation hotel was actually in Saint Agnello which is adjacent to Sorrento but up on a high cliff. We choose this hotel because it’s high on the cliff overlooking the bay and looks down the whole Sorrento coast and can see Naples and Mount Vesuvius. The hotel is beautiful! We loved our view, especially from the roof top dining room. Breakfast from there was a wonderful experience. Daytime and nighttime at the pool seemed as much like Hawaii as Italy. Great pool and not many hotels have a pool. Bella Bella! The hotels service was wonderful. The main Desk had our favorite person, Agnello. Yes, he has the same name as the town.
In front of the hotel, right on the cliff’s edge was the La Terazza restaurant. We were there much time because of the great treats, drinks, and killer view. The Moonlight restaurant around the corner was another favorite place we liked. Miss you all.

Room Tip: Corner or balcony rooms are great.
  • Stayed: August 2012, travelled as a couple
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Thank Magoo88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2012

Lovely hotel,staff,food,location.
Rooms need a huge re-vamp,showers too.cleaning great,daily.organise your own trips,very easy,cheap,use the train,it's great fun,reasonable.beds comfy,staff so very friendly,on reception so very helpful,especially the dining room staff,avoid staying on the ground floor near reception,noisy!! Shuttle bus great too.saturday nights eating at the side of the pool,very romantic.

  • Stayed: September 2012
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Thank Lindamartyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

We've just returned from a week's stay with our 2 year old daughter after attending my friends wedding at hotel. The hotel is lovely and clean, modern and the staff are so helpful. We had a garden view room which was spacious and had enough room for a third bed and a cot, I preferred garden view staying with a toddler as I didn't want a balcony. With garden view you get the fabulous view out the back, and then when you have breakfast and/or cocktails you spend your time gazing out to see. Also, my credit card company had mad a big mistake with my account when I left and I was so stressed out that they told me they couldn't pay my room bill for 24 hours. I was left reassured by Aniello, who said he would put the payment through for the next day no problem. We would definitely return to stay at this hotel in the future. Its such a beautiful spot. The wedding was also amazing and the best food I've had at a wedding I think. Thanks again everyone for a fabulous stay.

Room Tip: If you want a sea view ask for it, most of my friends who asked for one got one
  • Stayed: September 2012, travelled with family
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1  Thank JuliaHerts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2012

Having read several reviews before we went, we had high expectations but these were not met. The food was OK but not as good as expected. The location was OK but not brilliant. The rooms were indeed small but the shower was so small that they must have been made especially smaller than normal - we needed elbow pads to wash our hair! Our aircon couldn't be controlled from the room and the reception desk could control it but didn't get it fixed in room.
Be prepared for the wedding parties running late - OK if you are a late owl but they were noisy until the early hours and lots of them.
If you have read some of the previous glowing reports, prepare to be disappointed.

Room Tip: Avoid room 211 area.
  • Stayed: September 2012, travelled with family
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3  Thank Geoff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMediterraneo, Direttore vendite at Hotel Mediterraneo Sorrento, responded to this reviewResponded 24 September 2012

Dear valued guest,

thank you for choosing Hotel Mediterraneo for your Holidays in Sorrento.
We are sad to hear that hotel didn't meet your expectations at 100%.

We apologize if a party disturbed you one night. Please note that we do not allow any party/music after 23.55 which is in our opinion a reasonable time for a leisure destination as Sorrento (but we understand it could be late for someone). Music evenings dedicated to hotel guests stops at 23.55 too.

Individual air conditioning command is in each of our rooms so probably you misunderstood what reception staff explained you about how it works.

Unfortunately our classic rooms showers are small... We know it, we don't deny it and we apologize for it. Unfortunately it is something not easy to change but we are working on it. Please note that Superior and Terrace rooms have large bath thube instead.

We hope to welcome you back soon in our property, maybe in a Superior room which could probably meet your expectations at best.

warm regards
Pietro Monti

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