This is a hotel that takes customer service seriously. My email query about leaving bags for a few days was answered promptly by Aniello and he was more than willing to help.
When we finally arrived to check in, we were welcomed by Aniello with a smile and the bags we had left were in our room. At even the hint of a problem, the staff stepped in to address the issue above and beyond expectations.
The recent renovations have created a beautiful hotel, inside and out. The white bar is a good example of what can be done with simple modern furnishings, just ask Nobody (bartender with a sense of humour - ask him at happy hour)
It was nice to relax by the pool, watch out for the special lounge chairs, they can be tricky.
Our upgraded room was large and overlooked the water and a relatively quiet square across the quiet street.
For those needing to stay in touch, the wifi was fast and pervasive everywhere.
The hotel was located just outside of Sorrento but the hotel offered a fairly regular free shuttle to down town (stops near the main train and bus station) or you could walk in about 30 minutes.
We could not have asked for more and only wish we could have stayed longer. Thank you Aniello and his excellent staff. We can't wait to go back.
- Official Description (provided by the hotel):
- Hotel Mediterraneo Sorrento sits on a cliff overlooking the sea of Sorrento bay about one kilometer from the city center. It is an easy walk but you can also take our free shuttle. The breathtaking sea view and friendly, personable staff make it the perfect place to spend your vacation on the Sorrentine Peninsula in a 4-star hotel. The Mediterraneo has a pool surrounded by palm and orange trees, a private beach, parking and a free wi-fi connection. Get ready for an unforgettable experience that is surprisingly affordable. ... more less
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- Also Known As:
- Hotel Mediterraneo Sorrento Italy/Province Of Naples