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“Not the best.....Bad Location, Rooms Not So Good”

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Hotel Mediterraneo Sorrento
Ranked #2 of 19 Hotels in Sant'Agnello
Certificate of Excellence
Kansas City
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not the best.....Bad Location, Rooms Not So Good”
Reviewed 17 August 2009

When I first arrived, I loved the look of the hotel and the view my room provided. But if you're wanting a hotel that has a good location and clean room, look elsewhere. I had to take shuttle to and from town. The schedule was not convenient at all due to the limited times it runs. The room appears clean at first, but after looking closely it wasn't. There was dirt on the floor, dust in the corners and hair in the sink. Upon checking out, I had a huge customer service issue. They were very unwilling to help, but I got my way when I dealt with it back in the States. The breakfast buffet was okay. Not the best nor the worse. I'd highly recommend staying closer to town for convenience.

  • Stayed April 2008, travelled solo
    • Value
    • Location
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Helpful?
Thank kitnsaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,253 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (322)
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English first
Atlanta, Georgia
Level Contributor
6 reviews
3 hotel reviews
Reviewed 2 August 2009

We felt like we "hit the jackpot" when we arrived at this wonderful hotel. The staff was friendly and very professional. We will never forget the incredible gourmet dinner in the hotel restaurant. Our table was outside on the balcony and the view was indescribable- quite possibly the best meal of our entire two week trip. Arriving as weary travelers, we left two days later refreshed and wanting to stay longer. We will return to Hotel Mediterraneo as soon as possible.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABP23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, VA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2009

My wife and I stayed at the Hotel Mediterraneo as the last leg of our honeymoon and we were completely disappointed. We had a garden view room, which was a small loft style room with the AC unit on the lower level, resulting in hot, stuffy nights of terrible sleep. The garden room actually meant a few flower pots in the alley. The hotel was located too far out of Sorrento to be convenient - it took us 25 minutes to walk to Sorrento, dealing with lots of traffic and intermittent sidewalks the whole way. The hotel shuttle gets you close but won't get you back unless you finish dinner by 7pm and the buses seem to run on their own unpredictable schedule. Given our status as garden view room occupants, we had to pay 22 Euro for beach passes (per day)...which did not include an umbrella - even though the beach was empty, they took our umbrella away as we were not entitled to shade. The bathroom was TINY and dirty - opened shampoos and soaps were all over the bathroom. Maid service was awful and late - we were only given once towel on more than one occasion. The only good thing about this hotel is the pool, which is very nice. Sorrento itself is great and in the future, we will definitely stay closer to town. We stayed in Taormina and Amalfi in earlier legs of our trip and were absolutely satisfied. We felt like second class people here - we certainly do not recommend this hotel.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank scissileii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
55 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 23 July 2009

I stayed in this hotel a couple of weeks ago.
Overall - fantastic hotel but more 3 star then 4 star. Here is a balanced review of the hotel:

Rooms - very small; we asked for an upgrade to a suite but they have no suites in the hotel. So we stayed in a sea view and the view is fantastic. 1st we ended up with 2 double beds joined as one (being a couple it wasn't suitable), so after one night on our request mattress was changed to a queen size without an issue.

Service - very friendly. Everyone was happy to attend to any question / issue we had.

Location - its about a 20 min walk to Sorrento main area which we didn't mind. For a single traveller would strongly recommend staying closer to town as a walk down dark streets at night could be a bit intimidating.
Hotel has access to the beach which is VERY FAMILY ORIENTATED, heaps of kids. So if you are after romantic quite time this hotel is probably not for you. Pool though was very quite and relaxing

Pool - lovely looking and good size. fairly quite.

Food - probably our only complaint - food is VERY BASIC, more 2-3 star then 4 star. Odeuvrs served by the bar with the drinks in the afternoon were practically unedible; breakfast super simple - stale croissants, cheap ham, bad coffee., cheapest fruit.

Another minus - hotel IS VERY NOISY! if you are a light sleeper this hotel is not for you. You can here kids play across the road till very late, music playing from hotel next door, motorinos driving past, wheels spinning, etc till all hours of the night. There was never a quite pieceful night (we stayed for 8 nights), so keep it in mind. Hotel is on a little road but its a main road for buses, etc.

Consierge recommended us a couple of restaurants which were fantastic! Try restaurant Sophia; we loved it!

Overall - we had a great time. Would recommend to friends. next time will probably stay in one of the luxury hotels closer to the town though.

  • Stayed July 2009, travelled as a couple
    • Value
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    • Rooms
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Helpful?
1 Thank styleandfashion888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, UK
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 July 2009

Returned to this hotel having enjoyed a wonderful stay here five years ago. Every aspect of our ten days exceeded our expectations. Without exception the staff are warm and friendly and go the extra mile at all times to fulfil the guests' requirements. Would recommend for families, couples and singles of any age. Food and service fantastic. Rooms large, clean and well-equipped. Fabulous facilities. Brilliantly situated within walking distance of centre of Sorrento but away from the crowds. Cannot fault this hotel. All staff speak excellent English as well as other languages. One of, if not the, best hotels we have ever stayed at.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
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Helpful?
Thank panicdonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynchburg, Virginia
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 10 July 2009

My parents, husband, and I stayed at the Hotel Mediterraneo during our trip to Sorrento. First to mention, is that the hotel is not actually in Sorrento and if I went back I would probably choose to stay in the city area. The view of the water across the street is absolutely beautiful and that might be harder to find in the city proper. The hotel was nice but needed some updating. The interior of the building, rooms, and pool area were very nice. However, the rooms would profit well from some new furniture (bed was very uncomfortable) and the outside of the building needs some cleaning and a coat of paint. I was a little disappointed with my "sea view room" as the sea view was across the street and a little blocked by trees and other buildings. The breakfast each morning was really nice. The views from the top floor were amazing!

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
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Helpful?
Thank USParisian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
171 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 30 June 2009

Great room on 3rd floor at the front overlooking Bay of Naples and Vesuvius. Ideal location for catching the bus into town and coach trips. A small road in front of the hotel but not too intrusive. Hotel staff were all exceptionally friendly and efficient. Very helpful in reception. The twin room is on the small side and had shower only (which could do with updating) but the views made up for this. The room was kept very clean and daily new towels and bed linen. Restaurant served very good breakfasts and dinners, lucky if you can get a table on the veranda (fabulous views) , see reception or restaurant boss to pre-book. The pool bar is very good and lunches quite reasonable, try the genuine oven baked pizzas (mmmm). Pool area is clea and tidy although the small pool needed a little attention. Evening entertainment, keyboard player or guitarist excellent, easy listening background music. Taking everything into consideration, definitely 4 star. We will go back. There is a lift down to the "beach" but try to use it before school holidays.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gian4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Mediterraneo Sorrento

Property: Hotel Mediterraneo Sorrento
Address: Via Crawford Marion 85, 80065 Sant'Agnello, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Sant'Agnello
#3 Romantic Hotel in Sant'Agnello
#4 Family Hotel in Sant'Agnello
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Mediterraneo Sorrento 4*
Number of rooms: 69
Official Description (provided by the hotel):
Hotel Mediterraneo Sorrento sits on a cliff overlooking the sea of Sorrento bay about one kilometer from the city center. It is an easy walk but you can also take our free shuttle. The breathtaking sea view and friendly, personable staff make it the perfect place to spend your vacation on the Sorrentine Peninsula in a 4-star hotel. The Mediterraneo has a pool surrounded by palm and orange trees, a private beach, parking and a free wi-fi connection. Get ready for an unforgettable experience that is surprisingly affordable. ... more   less 
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Also Known As:
Hotel Mediterraneo Sorrento Italy/Province Of Naples

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