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Reviewed 30 December 2017

This place was amazing! The location couldn’t have been better and the shuttle provided left you in the hub of Sorrento. The property was beautiful, comfortable and clean. You were given a fantastic buffet breakfast daily everything was fresh and tasty. The staff went out of their way to make sure you were taken care of. Our favorite was Salvatore the bartender not only was he accommodating and friendly his recommendations were spot on! Will definitely return.

Room Tip: Ask for a room on the front of the hotel you won’t be disappointed. Above not working service 5, location 5, value 5
Stayed: April 2017, travelled as a couple
1  Thank coachdv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017

The Hotel Mediterraneo was a highlight of our recent trip to Italy. It felt like a boutique hotel although it had everything we could want. The staff was warm, courteous, and helpful, and arranged 3 wonderful day trips for us. Returning to Sorrento and the Mediterraneo would be a pleasure I'd like to repeat.

  • Stayed: October 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Joane T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

A nice hotel in a quite suburb of Sorrento. Very friendly and courteous staff. We were on holiday with our baby and were made to feel very welcome. The hotel provides a shuttle bus into Sorrento at various times throughout the day (5 minute journey) which was extremely useful and saved us a lot of money on taxis which can be very expensive in this area.

We stayed in a classic triple room which was clean and well presented. However we did find the room to be on the small side for a family (2 adults and a toddler). With a cot in the room there is very little space to move around. It would have been a great size for a just a couple. Families with one or more children should probably go for a larger sized room.

Lovely pool area, and the poolside restaurant was excellent. Breakfast was on the 5th floor, with a great view out onto the bay of Naples and Mount Vesuvius. The food was ample with a good amount of variety and very tasty pastries! We did not try the main restaurant for dinner.

The location is great for exploring both Sorrento and the rest of the Amalfi Coast. Overall a great hotel which we would highly recommend.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank AJALondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile

A perfectly acceptable place to while away an hour or two whilst watching other people, people watching (if that's your thing).

Completely pretentious with a bar service to match. We essentially had to wave someone over to take our order, to place another order and then eventually pay the bill.

You probably don't come here for the service. We retreated to our hotel at The Villa Garden afterwards and were glad to be back.

Stayed: August 2017, travelled as a couple
1  Thank ParadiseRd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMediterraneo, Direttore vendite at Hotel Mediterraneo Sorrento, responded to this reviewResponded 9 November 2017

Dear Mr or Mrs Paradise,

thank you for visiting the Vista and for sharing your review on TA. We care a lot about our guests feedback. Unfortunately after 4 months is not easy for us to understand what happened that night. Vista is a very lively place, especially in August and some issues could happen also if Vista is generally appriciated for the service (and of course for the wonderful vies, cocktails and finger food).
Our staff is trained to ask if everything has been good after the service, so please next time if you are not 100% satisfied tell us in that moment giving us the chance to improve and to remedy if possible.
We look forward to your next visit to get the 2 missing stars!

best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2017

We stayed here in the first week in November. Everything was fantastic, staff friendly and accommodating. Breakfast was spectacular. Facilities fabulous. We stayed in a room overlooking the sea, my only regret is not getting a chance to eat in the restaurant.

Room Tip: A room overlooking the garden would be quieter.
Stayed: November 2017, travelled with friends
Thank Bethan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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