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“Four stars, no reasons”

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Grand Hotel Excelsior
Ranked #60 of 63 Hotels in Senigallia
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Four stars, no reasons”
Reviewed 5 September 2013

I was in Senigallia in late July for the Jamboree Festival. My girlfriend and I were searching for a one-night place to sleep in the city but all the hotels were busy...but the Grand Hotel Excelsior. We are actually not the 4 stars hotel couple but it was the only vacancy and we get it. Obviously it was a bit expensive but we thought that at least we could have get all the comfort, as you may expect from a 4 stars. But we had a bad surprise. Starting from the building. An old, huge, scraped building that makes you think of Beirut in the 80's. Inside, old-style trash furnitures. Two persons at the reception: the woman was gentle but the man was unfriendly and unhelpful. The corridors to the rooms look like the hospital corridors and even the room, in spite of its big size, looked cold and sad. The morning after we had the buffet breakfast (5 Euro plus) in the terrace. I heard about the beautiful terrace of this hotel but actually it was nothing special. The waitresses were careless and the tables a bit dirty.
Finally i can say that the hotel deserves 2 stars maximum and the quality is definitely low compared with the price.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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138 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Oregon
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 26 July 2013 via mobile

On the street across from the beach, with a pool at the hotel. Nice beach club across the street. Parking garage under the hotel. Rooms are clean and larger than usual with adequate bathrooms. Rooms facing the sea have nice balconies. Very good air conditioning. We only ate breakfast at the hotel. It was the average Italian hotel breakfast, but could be enjoyed outside on the front patio. Friendly staff. Weak wi fi in the lobby area. A step up from the three star hotels in the area.

Stayed July 2013
Helpful?
1 Thank Collazzone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC
Level Contributor
146 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 30 July 2011

Not really a 4 star that you might expect but it is very clean and the personnel is very gracious, especially the front desk. The beach is very nice and great to take a dip in the pool after a day at the beach. I have been back twice because of the staff, the cleanliness and the pool. There are not too many hotels in Senigallia near the beach with a pool!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank GiancarloBuonarroti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Excelsior

Property: Grand Hotel Excelsior
Address: Lungomare Dante Alighieri 150, 60019, Senigallia, Italy
Region: Italy > Marche > Province of Ancona > Senigallia
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #60 of 63 Hotels in Senigallia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Hotel Excelsior 4*
Number of rooms: 92
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