My boyfriend and I were roobed in this place! We booked a standard room with balcony with view via booking.com. We wished to stay there 2 nights, charmed by the fotos. When we arrived after a long dirve, we were offerred a basement-like12sq.m. room, probably ex-servant's bedroom of the villa. We insisted on what we prepaid for, but there was nothing available according to the young receptionist. Suddenly appeared the owner - Kristina Villoresi - an old lady with cane. She started yelling that we were cheap, that we paid for cheap room /90 euro/, without balcony, and she was not interested why booking.com have posted different fotos and description. It was an awful experience - an 1 hour scandal, she even threatened us with her cane and pinched me! After the scandal another woman offerred us a room with a small terrace over the prison-like inner yard. We refused even to see it after the scandal. Villa Villoresi charged us 90 euro for this nightmare, even though we didn't sleep there. Booking.com apologized several times and even returned to us 45 euro! We never experienced such trouble. Later during our Italy trip fortunately we found many awesome hotels and bb, that erased the bad memories... Just mentioning: none of the standard rooms in this villa have balcony, except the one with terrace over the inner yard. Don't believe the offer "balcony with view".
- Official Description (provided by the hotel):
- Villa hotel on the Florentine hills with swimming pool restaurant frescoes and antic furniture. ... more less
- Reservation Options:
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- Also Known As:
- Villoresi Hotel Florence
- Villa Villoresi Province Of Florence/Sesto Fiorentino, Italy