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“Disappointing”

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Hotel Villa Stanley
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Disappointing”
Reviewed 15 August 2013 via mobile

I feel like this place is unloved and the staff have given up or don't care - the pool needed to be equalised as staff put too many chemicals in there, so pool was closed (instead of cleaning the leaves out of the pool I watched 4 members of staff lay out napkins for lunch at 11!)- air conditioning was not working and cleaners leaving hoovers and cupboards and drawers open throughout the hotel whilst they cleaned.
It really could be a lovely place if they had a manager that took control and put a bit of effort into getting the hotel back to where it deserves to be.

Stayed August 2013, travelled as a couple
Helpful?
1 Thank Hayley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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329 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
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Florence
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2013

The hotel is conveniently located and the service is pretty good. Rooms are a bit old fashioned and should need some restorations. Unfortunately the air conditioned was broken in the middle of a terrible heat wave and it took them 3 days to fix it. As we were traveling with a baby they lent us a fan, otherwise it would have been impossible to sleep.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Elena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2013 via mobile

We flew to Milan airport on the day the school finished and only thanks to GPS arrive late tired and hungry
Staff very helpful and recommended an excellent local restaurant Acaba that would be open late
Fantastic food and then we saw our room with grand old high painted ceiling - we felt like royalty
Staff happy and helpful all the time
There was a wedding on the Saturday but this was beautiful to see the local warmth of feeling and no late disco so didn't interrupt our enjoyment
From here we drove to Florence, Pisa and Sienna and each time we were please to come "home" to the relaxed villa and its beautiful grounds and pool
Staff were obviously upset at some of the comments below so if you want the impersonal predictability of the large chain hotels then I'd recommend that you go to one of those unimaginative boxes of neutralized environment but if you want to dive into the pleasure of experiencing the real welcome of Tuscany then this is the place for you

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patrick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Otterlo, The Netherlands
Level 6 Contributor
117 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 28 June 2013

Stayed here as part of Trafalgar Tours. But this little hotel villa is quite charming and cute. Quite like the decor of the entire villa and the rooms. Nothing sleek or very modern in this place. But beds and toilet (with bathtub) are still above average. Rooms are not really soundproof.

Minus point- located in the woods, nothing at all nearby.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wallflower69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villa s, Direttore at Hotel Villa Stanley, responded to this review, 1 July 2013
Dear wallflower 69
Thanks very much for your lovely review. I am the new manager of Villa Stanley and I and my staff are so happy you have a good stay with us.
All our rooms are sound proofed and I am sorry you had problems with some rumours.
However I have to say sorry if someone disturbed your sleep.
I wish to inform you, for the newt time, that you can reach the centre of Florence with our shuttle bus (reservation required) in 20 minutes or enjoyed our swimming pool in the hotel park.
Thanks again for your great words and I really hope to welcome here again wherever you decidet to came back in Florence.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2013

Pros:
- Charming property and grounds
- Lovey room
- Restaurant staff

Cons:
- Twice left our room unlocked - apologised the first time, but the second time just said it's not possible
- Ignored Do Not Disturb signs - no apology, only denial
- Shower water pressure almost zero
- Breakfast is sub-par, breakfast staff are vacant
- Loud disco over the road can be heard in the evenings.

Room Tip: 108 is a good room. Cannot hear the disco from there.
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vrtego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sesto Fiorentino hotels

Carmel, Indiana
Level 5 Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 May 2013

Florence is such a beautiful city, and the Hotel Villa Stanley does not disappoint. The rooms are spacious and clean. The food, both for breakfast and dinner are wonderful. Tour buses frequent the establishment often, which is a vote of confidence in my book.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank italianfoodie63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villa s, Direttore at Hotel Villa Stanley, responded to this review, 4 July 2013
Dear Italianfoodie63,

Any review from any of our guests is welcome; we are very happy to know that you spend a nice holiday with us.
I really hope to welcome you again in the future, hopping we can be perfect and get a 5!

Andrea Vendali and the staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level 5 Contributor
85 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 26 November 2012

I stayed at the Hotel Villa Stanley in Sesto this fall. To say I was disappointed is an understatement. When I arrived in my room, the floor was utterly dirty, I found hairs in my bed and the ceiling had several spider webs. I understand this is an old villa, but the bedspread looked about 100 years old. For a four start hotel located ouside of Florence, this was unaccptable. I would not recommend this hotel to anyone.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John1970031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Villa Stanley

Property: Hotel Villa Stanley
Address: Viale Venti Settembre 200, 50019 Sesto Fiorentino, Italy
Region: Italy > Tuscany > Province of Florence > Sesto Fiorentino
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3 of 4 Hotels in Sesto Fiorentino
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Villa Stanley 4*
Number of rooms: 53
Official Description (provided by the hotel):
Hotel Villa Stanley is a 4 stars rated hotel, built in the main Villa with its 25 bed rooms, reception area, bar, lounge-rooms and conference halls. Along side the Villa is the antique lemon nursery with 28 bed rooms and restaurant. Is only 20 minutes by car from the historical centre of Florence, easily accessible by the Hotel's free shuttle bus or by public transport. Hotel Villa Stanley offers meeting and conference room facilities for up to 90 participants, and spacious parking. The architectual beauty of the fourteenth century building set in a peaceful park, ensures a wonderfully relaxing atmosphere, perfect for either business or leisure visitors. ... more   less 
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Also Known As:
Stanley Hotel Sesto Fiorentino
Hotel Villa Stanley Province Of Florence/Sesto Fiorentino, Italy

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