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“Nice sized clean rooms but poor food in restaurant and for breakfast”

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Albornoz Palace Hotel
Ranked #4 of 29 Hotels in Spoleto
Reviewed 27 June 2013

The hotel is in a nice area very close to the centre of Spoleto. The room was very large and clean and with art works on the wall. Unfortunately the food did not live up to the 4 star rating,maybe 2 star, very small selction of evening meals,some of which were not available and as we were the only ones in the restaurant it was cavernous and without character. The same for breakfast,tinned fruit and basic level of other things. The staff are lovely and very helpful. Stay here but eat elsewhere!

Room Tip: some rooms have balconies
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  • Stayed: March 2013, travelled as a couple
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Thank EnglandBookworm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
albornozpalace, Public Relations Manager at Albornoz Palace Hotel, responded to this reviewResponded 3 July 2013

Dear Guest

we are glad about your favourable comment concerning position, rooms and staff of our hotel, but it's important and appropriate to replicate and clarify your claims about the restaurant.

In that occasion you chose a set menù featured by moderate price. If you had chosen a la carte menu, certainly more expensive, you would have had no problem of choice.
Furthermore, the restaurant is featured by important contemporary artworks on the wall, therefore your opinion is strictly personal and cannot be shared.

About breakfast food products, you know that quality and freshness are essential and peremptory elements for us. In fact we buy the majority products every day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (553)
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32 - 38 of 553 reviews

Reviewed 4 November 2012

Not in the city center but not too far away: just 10 minutes walking distance from all major attractions in Spoleto.
As said well placed, parking available and just few meters from the highway from Perugia.
The Hotel has been recently refurbished but not in all details.
It is clean and comfortable. The staff is kind and helpful.
The rooms are large enough to accomodate 3 persons with no issues as well as the bathroom is large enough.
The TV is old CRD type of but it works well.
The internet wifi is free of charge. In the room is available also a minibar that can be used at convenience.
The breakfast is well prepared and enough varied to satisfy the standard italian needs with a variety of cakes, buscuits and croissants. The coffee machine is delivering a not satisfying espresso.
Highly suggested also considering the good ratio quality/price.

  • Stayed: November 2012, travelled with family
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1  Thank Anxanum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2010

We were travelling day to day without advanced reservations. When we checked out from a hotel we requested them to make a reservation for us at our next destination (price point 100 euro plus or minus). In this instant the Hermitage Hotel in Florence, Italy selected the Albornoz Palace Hotel in Spoleto for us. What a pleasant surprise! It was right off of the autostrada, yet convenient to downtown Spoleto. On first view this contemporary building was much different from our previous lodgings. There is art on the grounds and as well as in the reception area where we checked in. Arriving at our room, we noticed a butterly over the entrance and entering were struck by the art display throughout the room - - subtle and different than anything else we had experienced elsewhere. There was much art throughout the hotel to admire. There was a meeting at the restaurant so dinner was not available but we had a very pleasant breakfast. We enjoyed Spoleto and a bonus of inside free parking. Staff were very cordial and most helpful in helping us get a hotel at our next destination. If we ever get back to Spoleto, the Albornoz Palace Hotel would be our choice.

  • Stayed: May 2010, travelled as a couple
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1  Thank Bobbie-Bill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2007

The hotel has parking (free) which is good. The hotel is outside of Spoleto centre - about a 10 minute walk. The hotel is different but a little soulless. The room (superior with balcony) was huge and spotless - if a little dated/old fashioned. The pool was pleasant to use after a day out. The bar (although they have one) is not really used. The breakfast was nice but not inspirational. All in all OK - chose it because of the pool and parking. All in all it was nice, nothing to warrant a complaint but I probably wouldn't go back.

  • Stayed: August 2007, travelled as a couple
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1  Thank RiaRa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2007

While on a trip to Rome and Tuscany, my family decided to take an impromptu trip to Spoleto. We arrived the opening of the Spoleto festival. The hotel was empty. There were maybe two or three staff members around. If you wanted to use the restaurant or bar, they would find someone to take your order.

While the property itself is nice and we did enjoy the contemporary art, we would not visit this hotel again. We had an incident where a maintenance worker just let himself into our room without knocking. I'm glad I was there, or my wife would have totally freaked out.

I do have to say that the staff was very nice at the front desk. For the most part their English skills were moderately better than my Italian.

  • Stayed: June 2007
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5  Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2007

We had stayed at this hotel several years ago and enjoyed our stay. It is a bit quirky, with an impressive collection of original contemporary art. That prior positive experience was, however, before we had kids, and this time unfortunately we discovered that the staff is not only NOT family-friendly, it is downright family-hostile. Although we had mentioned the kids when booking the room, they somehow decided to try to charge us more when they saw a (properly-behaved) 10-year-old boy, and suddenly they wanted to have credit-card guarantees and then collectively watched us like hawks, as if children were necessarialy ruffians out to damage their precious property.

All in all it was a very disappointing experience, because the hotel has the potential to be a fine choice for any traveler, including families (nice pool with cool sculpture garden, for example) but they seem to be very focused on the full-of-themselves childless artsy crowd. Based on the fact that the hotel appeared to be about 10% full on a summer weekend, they might want to rethink that strategy.

  • Stayed: June 2007, travelled with family
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3  Thank alella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2006

We didn't actually stay the night at Albarnoz Palace but ate there and visited many of the rooms on a special opening where some of the newly decorated rooms were being inaugurated by the artists themselves. What an amazing hotel! it is just outside the city walls so very convenient walking distance to all the attractions of Spoleto. it is a large very modern structure with sculpture filled garden with pool, incredible hall, spectacular terraces with views of the bridge and rocca and fantastic rooms each with their own art work and distinctive shape. The furniture is all leather Frau and the beds looked very comfortable. Many rooms had terraces. Our meal was also very good. I think this hotel is doing something very important in promoting the work of young international and Italian artists and they are doing it very well.

  • Stayed: November 2006, travelled on business
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2  Thank carrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Albornoz Palace Hotel

Address: Viale Giacomo Matteotti, 16, 06049, Spoleto, Italy
Phone Number:
Region: Italy > Umbria > Province of Perugia > Spoleto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Spoleto
#6 Romantic Hotel in Spoleto
Price Range: £71 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Albornoz Palace Hotel 4*
Number of rooms: 96
Official Description (provided by the hotel):
Albornoz Palace is a modern hotel with its own pool and golf course set near Spoleto's historic centre. The hotel is modernly designed and decorated throughout with contemporary artwork. Rooms feature original paintings and views of the town and the Bridge of Towers. All have Wi-Fi, satellite TV and air conditioning. Most of them have been decorated by the renowned furniture brand Poltrona Frau. The Albornoz has a stylish restaurant serving Umbrian cuisine with a contemporary touch. Breakfast includes homemade cakes, together with local ham and cheese. Albornoz Palace's entrance hall offers a lounge with a TV and free Wi-Fi. Spoleto Cathedral is 800 metres from Albornoz Palace. Free parking is provided on site, making exploring Umbria easy. ... more   less 
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Also Known As:
Hotel Albornoz Palace
Albornoz Palace Hotel Spoleto, Italy - Umbria

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