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“Hardly gets a 3 stars...and that's for being clean.”
3 of 5 bubbles Review of Grand Hotel Palace

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Grand Hotel Palace
Ranked #12 of 13 Hotels in Terracina
Bucharest, Romania
1 review
“Hardly gets a 3 stars...and that's for being clean.”
3 of 5 bubbles Reviewed 7 July 2013

The guys from the desk were kind and polite, good English speakers, I noticed one was speaking even Russian. However not much "socializing" from their side...here is the key, the room is there, breakfast at that hour, there are the elevators and then a full stop. Three days of hi and bye.
The place reminded me of the communist hotels on the Black Sea coast in the 70's. The bed was probably older than me and I'm 44...each move in that bed was pointed by a "creek-creek", very hard to fall asleep in such bed. The extra bed was even older, my kid was afraid to sleep in it. The light was missing on the last part of the hall to our room so it was quite creepy to get back to our room after the night fell. The TV? I don't know where they could find it, a 37 cm with 10-12 channels all Italian.
Breakfast was till 9:30, if one is a morning sleeper no way to get something to eat. Anyway, not much to eat, one type of ham, one kind of cheese, apples as fruits, orange juice from a machine and of course the rest of the small things like butter, honey and croissants. Three days in a row, same breakfast.
I wouldn't go for the second time.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Octavian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Swedish first
  • Any
English first
Cardiff, United Kingdom
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 16 June 2013

We arrived in Terracina by car without doing any research on the town, driving straight to the beach where we expected the usual complement of hotels. However, we had problems locating any. Finally , in desperation, we parked outside what appeared to be a large block of flats overlooking the sea. Peering in through the door, however, I noticed a desk and realised that we had reached the Grand Palace Hotel.Why did it take so long for the penny to drop? After all, the name WAS printed on the doormat. But where was the sign at roof level? Even though it was lunchtime, however, the door was locked and we had to rap on the glass and ring the bell before it was opened.Only then were we able to book in and move the car to one of the hotel's designated free car parking spaces at the side.Whilst a simple bed and breakfast guest house might be expected to have locked doors at lunchtime, I was very surprised to find a hotel adopting this policy. We were offered rooms at three prices and chose the most expensive at the front, overlooking the sea and with a view from the balcony of the Temple of Jupiter. It was pleasant enough, even though our two flight bags and holdall took up a lot of the interior space, since there wasn't a suitable niche for them. The bathroom was adequate but had the advantage of a large window to the exterior, always appreciated. The balcony was a good size and equipped with a table and chairs but we spent much of our time exploring so we really didn't make much use of it. The rain and the low temperatures were the excuse given by the receptionist for the sad state of the roof garden which was furnished with a few battered old chairs and some torn green plastic " grass". However,I wonder how this area had been allowed to become so neglected and what it looked like in 2012 during the height of the season.Surely the management should have prepared it by the end of May! . We appeared to be paying summer prices but what could have been a delightfully quiet area to sit and admire the marvellous view was not available to us. In fairness, however,the public areas downstairs were spacious, comfortable,even though they were devoid of guests. Very few people appeared to be staying in the hotel and this may account for the lack of food put out on the breakfast buffet. However,the waiter, a charming man, who seemed to take a delight in serving, scurried backwards and forwards to the kitchen with extra plates of ham and bread when requested. It was amusing to discover that his dress code appeared to be a formal starched white cutaway jacket with black trousers on Saturday morning but changed to a suit worn with shabby trainers on Sunday morning. Was he on his way back from early morning Mass? Be aware if you stay in this hotel that May appears to be a favourite month in which to get married and that the beach cafe/restaurant across the road may be used for receptions. Fireworks were set off twice on the Saturday that we stayed: once in the afternoon and again late at night, to accompany the pumping sounds of the disco. You should also be informed that the little street cafe at the side of the hotel is a quiet, cheap place to drink coffee and beer during the day also plays loud music at night, at least on Saturdays. Eating out in Terracina when you stay in this hotel is a pleasure, with a wide range of eating places just round the corner.If you're really hungry at lunchtime you may like to try the local fish bar near the quay. As you enter, fresh fish is being sold on the left hand side whilst on your right there is a counter from which you can select cooked fish and other items to place on your plastic tray and eat in the covered area at the front. It looked cheap, very informal and a great place to meet the locals who brought the whole family for a hearty lunch. Sadly it all looked too much for us but I would have been keen to sample the food otherwise. Whatever you do, however, you must visit the Temple of Jupiter, on foot if possible. It's a really good hike to the top so take water with you and hats if the weather is hot. Even though only the base still exists, it's an interesting location with a simply wonderful view. Near it, there's a cafe which was in the process of being smartened up with extra soft seats so you can enjoy drinks and freshen up there.Another trip that is worth considering if you have a car is one to Sperlonga's old town, which is essentially Greek in atmosphere.Quaint narrow alleys lend themselves to the display of an interesting array of craft goods on sale. Finally, in general, my view of this hotel is that it has fantastic potential but the management has lost sight of it. It is a large spacious building in a key location but a certain amount of refurbishment is required to justify the relatively high prices they were charging for rooms early in the season.New input and fresh ideas are required to make this hotel a really good one. .Would I stay there again? Perhaps!.However, my husband would probably favour another hotel overlooking the sea that we finally discovered on our walk around the bay.

Room Tip: Rooms in the front have generous balconies and a good view of the beach across the road.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank welshdragon63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DC
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 16 February 2012

My friend and I stayed here in July 2011, as it was decently priced for the season and seemed to be in a good location. Sadly, our expectations weren't met.

1. The entire place is really dated - think 1970s decor. The location is convenient as far as water access goes, but it overlooks a street with some sort of unpleasant-looking restaurant, so you walk out of the hotel and feel like you're in a back alley in Queens someplace. You do get a great view of the mountain with the Temple of Jupiter right next door, but unless you're a champion alpine hiker, you'll want to get a taxi to actually visit the temple. It's absolutely worth going up the mountain, though - really spectacular views.

2. Regarding water access, yes, you're across the street from a public beach; no, you'll never find a spot on this public beach, so you have to bite the bullet and pay to access the hotel's private beach. Upon check-in, we were offered a deal where we could have two umbrellas and two chaises for 15 euros a day. Upon check-out, however, the same guy (!) tried to charge us 20 a day for their use, and I had to insist very sternly that that was not the agreement we had come to seven days prior. The beach itself is actually quite nice and clean, the water's a lovely deep blue and the chaises are really comfortable for day-long lounging.

3. Our room had really poorly constructed furniture (IKEA offers far superior quality) and two tiny (not even twin) beds with thin uncomfortable mattresses and metal frames. The frames were painted yellow, but the paint was chipped and you could see rusty metal underneath. The balcony had a dirty plastic table, two equally dirty plastic chairs, and a dirty vinyl tablecloth crowning this masterpiece - yugh. There was a tiny old 13" TV perched on a stand and that was the extent of it. The bathroom wasn't bad, but very small, and the shower was not made for claustrophobes.

4. Service-wise it was kind of a mess. We came back one day around 5 pm to find that our room hadn't yet been cleaned; when we came downstairs to request that it be taken care of, the guy at the front desk motioned for a maid who was mopping the lobby floor in a dirty dress, filthy socks and worn slipper to go upstairs to clean our room. Breakfast was only okay, nothing particularly tasty or Italian.

Bottom line - definitely not worth the money. Proximity to "central" Terracina won't even get you much. Friends of ours stayed at the Hotel de Sol and really liked it, so look at that instead.

  • Stayed July 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Alex K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Terracina hotels

Viby, Denmark
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 3 October 2011

Old and dirty hotel, which should have been renewed ages ago. Breakfast very poor. Staff was unfriendly and rude. Paid full price according to the rates. Found out, that the air-con was out of function. The staff contacted and they answered: so it is- nothing we can do - no refund.
8 hours internet= 15 €.
Deserves only one star. The four stars must be reached by bribery.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank asjdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manassas, Virginia
Level Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 26 June 2011

We stayed here for two nights during our travels down the coast of Italy. The hotel is in a great location right across the street from a private beach. The free breakfast was excellent! This hotel is rated a four star which I believe is for it's location and service. Internet was available for only 3 euros and hour. Great deal! The service was excellent on all accounts. There were many restaurants and shops within walking distance. I would recommend this hotel and town to anyone looking for a great coastal getaway.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank DebraandMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 31 March 2011

The hotel has seen its better days. Was not cleaned well. Service was non-existing, very noisy if you opened the windows, which you had to because the airconditioning wasn't reliable. The beach is claimed to be the hotels property, but was very expensive and drinks cost more here than at the neighbours! They should NOT advertise with facilities if they don't exist!! NEVER again!!

  • Stayed July 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank nanders50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 31 July 2010

A nice hotel with good service in the center of Terracina, that offers some shopping and various nice restaurants nearby. Fresh seefood on the meny of course. Friendly, helpful staff that speeks excellent english as well.

  • Stayed July 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Isissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Palace

Property: Grand Hotel Palace
Address: Lungomare Matteotti 2, 04019, Terracina, Italy
Region: Italy > Lazio > Province of Latina > Terracina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Restaurant Room Service
Hotel Style:
Ranked #12 of 13 Hotels in Terracina
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Hotel Palace 4*
Number of rooms: 72
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