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“superb location, good hotel with some shortcomings”
Review of Hotel Castel

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Hotel Castel
Ranked #6 of 35 Hotels in Tirolo
Certificate of Excellence
Reviewed 28 May 2012

The location with an excellent view of the valley and the mountains from every room is unbeatable. The rooms are spacious and have nice balconies. The interior of the rooms is somewhat old fashioned and some modern design would certainly make a positive difference, nevertheless they are quite comfortable. Breakfast was good and offered a very good veriety of food. The rooms come with half board, i. e. dinner which was tasty although somewhat conservative. The hotel has a Michlin-star restaurant offering very good and innovative cooking.
Service staff is mixed, some very attentive and some scatterbrained.

Negative experiences were the Euro 5 charge for internet use, the 45 min wait for room service with an extra Euro 20 service charge for the room service. Also the lunch menu on the terrace was limited to the hours of 12:30 to 1:45 pm, outside of this time bracket there were about 4 boring dishes available, 3 of them cold.

The hotel is expensive, but all in all I recommend the place if you can live with the shortcomings .

Room Tip: Get a room in the west wing. If you are noise sensitive avoid the rooms above the terrace and the re...
  • Stayed: May 2012, travelled as a couple
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Thank weinweber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D D, Geschäftsführer at Hotel Castel, responded to this reviewResponded 24 July 2012

Dear Family,

we like to thank you very much for your statement to your stay at our Hotel and your great compliments, which of course are confirmation and high motivation for our Team. We assume you travelling a lot and you have the chance to compare between different hotels in various countries, so your opinion is of additional value to us.

We are looking forward to seeing you again sometime soon so that we have the chance to provide you the outstanding service you are looking for.

Best,

Your Hotel Castel***** and Team

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Reviews (96)
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8 - 14 of 96 reviews

Reviewed 22 April 2009

My husband, our teen and myself really enjoyed our stay at the Castel! This is indeed a well managed hotel, all the employees are eager to please you, the rooms are very nice and the best is the wonderful food! Also the setting of the hotel is breathtaking, from the generous laid out terrace and also from all (!) the rooms you have a beautiful view to the adjacent vineyards and the far below situated Merano (Meran) with its surrounding. We had an „Edelweiss Suite A“ for the three of us with a large bedroom and a likewise sitting room, also the bathroom and the balcony were very spacious. Breakfast was good, with a rich variety of goods. Dinner was always a highlight! We were on halfboard and that was probably the best one we ever had. Every dish was a culinary delight and I have to point out that our familiy is very spoiled as far as fine food is concerned. Once there was also an aperitif where fancy drinks and food were offered. In short, we liked it very much there and we intend to spend a few days at the Castel soon!

  • Stayed: July 2008, travelled with family
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1  Thank swisstraveler63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D D, Geschäftsführer at Hotel Castel, responded to this reviewResponded 24 July 2012

Dear Evaluator on TripAdvisor,

we would like to thank you very much for your statement to your stay at our Hotel and your great compliments, which of course are confirmation and high motivation for our Team.
We will certainly forward your words to the whole team so that you will have the chance to enjoy your stay with us at least as well as the last time.

We are looking forward to seeing you again! What about this summer? :-) Today, we even have 28° C here in Meran...

Best,

Your Hotel Castel***** and Team

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Reviewed 4 weeks ago via mobile
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Stayed: August 2017, travelled as a couple
Thank 528louisxiv
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D D, Inhaber at Hotel Castel, responded to this reviewResponded 4 weeks ago
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Reviewed 18 August 2017 via mobile
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Stayed: August 2017, travelled with friends
Thank SerhatAUX
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D D, Inhaber at Hotel Castel, responded to this reviewResponded 21 August 2017
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Reviewed 2 August 2017
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Room Tip: Rebenblick Suite
  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank 236helmutl
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D D, Inhaber at Hotel Castel, responded to this reviewResponded 3 August 2017
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Reviewed 17 July 2017
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Room Tip: Alle Zimmer, die ich gesehen habe waren perfekt. Alles Sonnenseite
  • Stayed: July 2017, travelled with family
    • Location
    • Service
1  Thank Thomas S
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D D, Inhaber at Hotel Castel, responded to this reviewResponded 18 July 2017
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Reviewed 9 July 2017 via mobile
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Stayed: July 2017, travelled as a couple
Thank MUCner
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D D, Inhaber at Hotel Castel, responded to this reviewResponded 10 July 2017
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Additional Information about Hotel Castel

Address: Keschtngasse 18, 39019 Tirolo, Italy
Phone Number:
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Tirolo
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 35 Hotels in Tirolo
Number of rooms: 45
Official Description (provided by the hotel):
The 5* Hotel Castel guarantees all the required comforts and services in order to make you feel, as guests, perfectly at ease. A discreet service in an elegant and stylish ambience, the haut cuisine and the dream landscape are the adyllic frame of a relaxing break from everyday life. Whether you would like to relax yourself sorrounded by an exclusive atmosphere, or give yourself a wonderful thermal vacantion or just enjoy the enchanting view over Merano, you will be pampered by the regards and cares of the qualified team of the hotel.You are in the heart of south-tyrolean mountains. From the huge terrace you can enjoy a dream panorama on the Adige Valley and the city of Merano. All around you the enchanting mountains of South Tyrol. The beauties of nature wake up and come to life alrealdy in the early morning. A deep breath on the balcony of your room in order to taste and enjoy the sparkling morning air and the enchanting natural view: this is the perfect way to start a new relaxing day in South Tyrol.The best service is discreet, but it is able to satisfy every wish and request or doesn´t let them occur. The hostess Evelyn Dobitsch and the young host Daniel Dobitsch ensure that you have everything you need in order to feel completely at ease, like home. Even the kind cares of the personal of the hotel contribute to achieve this perfect condition of well-being of the guests.Chef Cerhard Wieser offers his guests an excellent haute cuisine. The two Michelin stars guarantee an absolut refinement of food and a sophisticated peculiarity of flavours. Chef Wieser serves both the restaurant of the hotel and the trenkerstube; both provide eclusive tastes in a stylish and elegant ambience.A thick network of hiking trails invites to discover and explore nature and the environment sorrounding the hotel. The „Carpe-Diem“ Spa of Hotel Castel offers pure wellness on a surface of 1.200 m². Here Cleopatra´s bath, the sauna, the Serail bath, the hamam, the precious stones bath and an heated outdoor pool are waiting for you. Nearby the hotel there are six golf courses. For convertibles and classic cars lovers are organized special tours, which the hotel is happy to suggest and recommend.44 refined rooms and suites with panoramic view and balcony. The furnishing is elegant – antique forniture and Verona marble bathrooms – and makes the ambience welcoming and warm, inviting to relaxation. Harmonic colours with lively contrasts delineate an unique styl. The interior design reflects the perfect combination between tradition and modernity. ... more   less 

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