We were booked into the Club Hotel La Vela by the tour company, whose trip also involved three other hotels for overnights, all greatly superior to La Vela. When we entered the entered our room it smelt of nicotine and mustiness which permeated the bedding and the wardrobe paricularly. The room was too small for two persons, black scuff marks on the walls and plaster had been knocked a wall corner. We complained, but there was no other room avaliable. The hotel's solution was to change all the bedding and keep the door and the balcony door open and air fresheners. The first night we got stuck in the slow, antiquated lift, which we did not trust; my partner (who has slight mobility problems) and I used the stairs to the 3rd floor. I had read the reviews before our holiday and challenged the hoiliday company, who assured me that the hotel had been inspected recently and also rely on coach drivers' (?) reports. There was no room service, no laundry - how can this hotel justify 4 stars? Judging by some reviews on this place, I must have been at another hotel..
- Official Description (provided by the hotel):
- A relaxing and friendly atmosphere, a welcoming hotel to spend your holidays. Discover the pleasure of spending time with your family, because Club Hotel La Vela answers all your needs in terms of relaxation and fun, thanks to our smooth operation and friendly staff. ... more less
- Reservation Options:
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- Also Known As:
- Hotel La Vela
- La Vela Hotel