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“Very nice stay”
Review of Club Hotel La Vela

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Club Hotel La Vela
Ranked #22 of 33 Hotels in Torbole
Liskeard, United Kingdom
Level Contributor
149 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Very nice stay”
Reviewed 17 July 2014

We have just come back from a lovely holiday on Lake Garda and stayed at this hotel for 6 nights. It was lovely. Clean and tidy, fairly large rooms and a balcony. Unfortunately only one chair on the balcony but we took the one out of the room as well. We used the swimming pool which was very good, there is a kiddies area in the pool. The food was mainly very good with a huge choice so if you don't like one thing there are plenty of other options.Wine wasn't bad either. Would stay here again if we went to the area. Waiters etc were good fun and worked extremely hard to keep tables cleared etc.

  • Stayed July 2014, travelled as a couple
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    • Service
Helpful?
3 Thank Mag16_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (53)
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scotland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 June 2014

I have to say on the food front I agree. Pasta stodgy, fish not great. Same same old sweets. Breakfasts better. Crispy bacon eggs a bit suspect. Tip, get the hot water for your tea from the machine not the pull own handle thingy! We were with a coach trip and some of our holiday travellers were not happy with their room. I guess we were lucky we were in the recently renovated annexe. We had the ground floor with a lovely little terrace, views of the mountains either side. It depends what you are looking for. We tend to go out for a stroll and a quiet drink somewhere else. The bar isnt that good,and if you don like going out of the hotel in the evening there isnt much in this hotel. Location wise it is very good, very central, 6 minute walk to the lake. There were a lot of roadworks being done at the front while we were there, however it was almost completed when we left 28th May. You basically get what you pay for we were with National holidays or Caledonian, we travelled from Scotland. It was simply fantastic value for money therefore I guess we werent looking for a luxury hotel. If you arent overly fussy about food, try and get a room in the annexe, we were 107 you like to be near everything, cleanliness and clean sheets and towels, good air conditioning, saftey pull own shutters on the patio doors, and staff who were very friendly you cant go wrong at this hotel. If you have kids they have just built a lovely little park next to the hotel.

Room Tip: ask for the newly renovated annexe
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  • Stayed May 2014, travelled as a couple
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Helpful?
4 Thank jillgregor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dinnington, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 May 2014

Oh Dear !!!! This is the first bad review I have ever written and it is not an enjoyable experience. I can't believe that anyone should find this hotel satisfactory.
Our Tour company booked us into this so called 4 star hotel. After 14 hours travelling we were given the key to our room !!!!! 9pm. So Small...(for eight nights !!) may be there was a comfortable chair !!! NO, No Room !!! We were woken in the morning at 7.30am by the sound of heavy machinery they were digging the roads up !!!! under our window. Breakfast was missed as tried to get some sleep. The feeling of claustrophobia was terrible. Thought a nice relax in the lounge would be a good idea.... No way... there was no lounge !!! No outside sitting area !!! NOT ONE comfortable chair in the whole hotel. The bar was furnished with hard backed dining chairs and tables. The only comfort was on the coach !!! MEALS.. well We didn't have a hot meal all week, we tried different times of eating but on each occasion the pasta was congealed and cold the meat was tough and luke warm the fish had the consistency of sawdust, potatoes swimming in grease and just warm. We dined on Salads all week which was a bit monotonous to say the least. The breakfasts were passable Except the greasy scrambled egg. but 'off with your head' ! if you dared to sit in the wrong place !! Tried the pool but it was full of teenagers enjoying themselves jumping and splashing about. Not conducive for a nice swim. ( Not the kids fault, they were having a great time) So many people complained about the rooms and were relocated. I also complained but wasn't offered an alternative. After having arrived home I have had to was every item of clothing ( even clothes not worn) as everything was covered in a dirty grey dust ( from the road works) We had to have the one patio door open to relieve the feeling of claustrophobia (the other door would not open as it hit the bed !!!)
All in all an unhappy experience at this hotel and after travelling all over the world... We had more comfort, hospitality. friendliness and better food in a small hotel in a poor village in India.

Room Tip: Just don't go there
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  • Stayed May 2014, travelled as a couple
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Helpful?
12 Thank Yorkbarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 May 2014

We were booked into the Club Hotel La Vela by the tour company, whose trip also involved three other hotels for overnights, all greatly superior to La Vela. When we entered the entered our room it smelt of nicotine and mustiness which permeated the bedding and the wardrobe paricularly. The room was too small for two persons, black scuff marks on the walls and plaster had been knocked a wall corner. We complained, but there was no other room avaliable. The hotel's solution was to change all the bedding and keep the door and the balcony door open and air fresheners. The first night we got stuck in the slow, antiquated lift, which we did not trust; my partner (who has slight mobility problems) and I used the stairs to the 3rd floor. I had read the reviews before our holiday and challenged the hoiliday company, who assured me that the hotel had been inspected recently and also rely on coach drivers' (?) reports. There was no room service, no laundry - how can this hotel justify 4 stars? Judging by some reviews on this place, I must have been at another hotel..

Room Tip: If you have to stay in this hotel, ask for the annex.
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  • Stayed May 2014, travelled as a couple
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Helpful?
3 Thank bob_mcloughlin4789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 May 2014

We stayed at this hotel from the 25th April to the 30th April 2014 and our room was well furnished and very clean. The food in the restaurant was very good with plenty of variety and the staff were friendly and attentive. We would have no hesitation in recommending this hotel.

Room Tip: The annexe is a newer building and therefore more up to date i.e. Shower cubicles are slightly large...
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  • Stayed April 2014, travelled as a couple
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Helpful?
4 Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiev, Ukraine
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 October 2013

Very nicely and conveniently located hotel with great swimming pool in short distance from the beach. Staff is friendly, breakfast is great. The only one thing - wifi doesn't work in rooms - only in lounge. Has own parking.

Room Tip: Choose a room with the view of the mountains.
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  • Stayed October 2013, travelled as a couple
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Helpful?
4 Thank MariaSHY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 October 2013

Stayed at this hotel for 8 nights end of sept/oct with 45 other people who had booked a tour with a certain company who in their wisdom put us up in this hotel. Room on 1st floor where until midnight every night had to listen to chairs being scraped across dining room floor whilst they cleaned the room, kept me awake most nights. Cannot complain about state of room as was clean all be it small, unlike other members of the group, plenty of storage twin beds not double but will push together and make up as a double if asked, large balcony. As others have stated small shower but i coped and even managed to wash my feet. BBC world news only english channel on TV. Noisy water pipes and from other rooms woken up different times through night from people flushing toilets or having showers.
Reception staff friendly which is more than can be said about bar and restaurant staff, there wasn't enough of them for amount of guests the barman doubling up as a waiter or table clearer sometimes taking ages to get a drink at the bar because he kept disappearing. Breakfast not of a 4*, bacon was more like heated sliced ham, scrambled egg look like it was made from powdered eggs very unappetising so it was a bowl of tinned fruit, yoghurt and honey for me every morning not keen on the meats and cheese, there are croissants but no cake or brioches.
We had to sit at a certain set of tables every night after 2nd night we didn't have to ask for water a carafe was put on table before we sat down. But noticing other tables apart from our group were getting carafes of wine every night ??? Evening meals consisted of a pasta dish under cover, hot and a couple more dishes of pasta lukewarm a meat either pork or chicken a fish dish and vegetables, salad bar and a few puddings same old cake or blancmange type puddings. We ate out one night when choice was horrible. Plates took ages to be cleared off table our groups anyway. I must say one thing though the lady sitting at my table was on a gluten free diet they did make her a very large toasted bun every morning and pasta in tomato sauce every night until i suggested they cook the fish or meat without the sauce and gravy for her to give her a change, but even then she felt awkward having to ask every day even though they knew she was there for 8 nights.
No lounge to sit in only bar with tables and chairs no sofas or comfy chairs in an area to relax in, wifi is free but you have to sit in the bar to get it and then its hit and miss we couldn't get on internet unless we sat by the main entrance door. There is only one lift quicker to go up stairs sometimes long queues. Didn't use pool area so cannot comment. No entertainment whatsoever provided by hotel.
From Hotel its a short walk through park gates to beach or further round through the very small town of Torbole with some lovely restaurants and shops, took about 45 mins to walk along beach to Riva pretty town. There are water taxis to take you around lake timetable for these or buses can be got from hotel reception. There is a Co op supermarket more or less next to hotel.
We had a fantastic holiday/tour Lake Garda is so pretty and so is Torbole and thankfully only had to use hotel to sleep in as there is no way this is a 4* maybe a 2* and would never pay to stay here again but have not let it spoil an otherwise fantastic holiday, just hope tour operator thinks twice about sending guests there again.

Room Tip: Don't have a room on the first floor, noise from dining room.
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  • Stayed September 2013, travelled as a couple
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Helpful?
8 Thank PandaSue21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Hotel La Vela

Property: Club Hotel La Vela
Address: Strada Granda 2, 38069 Torbole, Nago-Torbole, Italy
Region: Italy > Trentino-Alto Adige > Province of Trento > Nago-Torbole > Torbole
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#5 Luxury Hotel in Torbole
Price Range (Based on Average Rates): £
Hotel Class:4 star — Club Hotel La Vela 4*
Number of rooms: 57
Official Description (provided by the hotel):
A relaxing and friendly atmosphere, a welcoming hotel to spend your holidays. Discover the pleasure of spending time with your family, because Club Hotel La Vela answers all your needs in terms of relaxation and fun, thanks to our smooth operation and friendly staff. ... more   less 
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Also Known As:
Hotel La Vela
La Vela Hotel
Club Hotel La Vela Torbole/Nago, Italy

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