If it wasn't for Francesca & Alessandro, this place would get 1 star. Francesca was lovely & helpful & Alessandro made sure we were happy, otherwise nothing else nice to say.
The other staff that was at front desk in the morning, she showed no care & should not work in hospitality. The room was not cleaned properly & had no windows to see out. our room floor was not swept daily. The staff did not meet me at taxi to help with luggage, & in fact on arrival a male staff member made a comment that I had a lot of luggage. no one helped when we were leaving, & we have a child of 11 months.
All I can say to the manager is that they should travel more & stay at other hotels to see how it should be done. The only good thing this place has is Francesca & Alessandro.
I would not stay here again & think that it would not be hard to find a better place.
- Official Description (provided by the hotel):
- Residenza Il Duomo offers modern accommodation and a rooftop sun terrace, all just 10 meters from Tropea Cathedral, dating from the twelfth century, situated in the historical center of the town. Rooms at the Duomo residence, located on the 3rd and 4th floor of a fourteenth century building, equipped with air conditioning and satellite TV, and in some cases provide stunning views of the cathedral and the old town. The hotel has a bar and a reception open 24 hours on 24. In addition, guests can enjoy breakfast on the rooftop terrace. The property is just 5 minutes walk from the beach and can also organize a transfer service to Lamezia Terme Airport to Tropea train station. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, HostelWorld, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Residenza Il Duomo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Residenza Il Duomo Tropea, Calabria, Italy