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“Nearly Excellent”

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Grand Hotel Majestic
Ranked #4 of 16 Hotels in Verbania
Certificate of Excellence
crieff scotland
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nearly Excellent”
4 of 5 bubbles Reviewed 11 May 2013

Just had our first holiday with Secret Escapes and very satisfied. Will use them again. Everything went very smoothly, flights transfers and hotel.
The Grand Hotel Majestic lived up to its name. The surroundings were grand but comfortable and very clean. My husband used the pool and I the spa. Both excellent. We ate in the restaurant several nights and found the food very good and each night there was a list of specials.Breakfasts were varied and copious. Some more information in the room about the t.v, phone, area would have been helpful. Also there were no tea making facilities.
The staff throughout were very helpful particularly the girls at Reception.
The hotel was in a quiet area well placed for walking into Pallanza and near the ferry terminal.
A most relaxing and enjoyable holiday.

Room Tip: Ask for room overlooking the lake.
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mac1CrieffScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina Z, Proprietario at Grand Hotel Majestic, responded to this review, 17 June 2013
Dear Madame,

we are very happy to hear that your holiday did fulfill your expectations. Thank you for reporting your experience at the Grand Hotel Majestic with so many appreciations! We’ve made a lot of efforts in improving our restaurant department. We are pleased that you enjoyed it. The fact to have a great wellness centre and an indoor pool is very important to us, since in this way our Guests can fully enjoy the Lake Maggiore also in spring and autumn. Thank you also to point out about the information provided in the room, we will surely complete them.
Furthermore, we thank you for the positive remarks about our staff, who is passionately committed in creating what you call “a most relaxing and enjoyable holiday”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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429 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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  • Dutch first
  • English first
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English first
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 May 2013 via mobile

The hotel is in a fantastic location with amazing views. 5-10min walk to the village.
We were lucky enough to be staying in a junior suite (thank you Kuoni) with an amazing lateral view of the lake. I really can't fault anything.
Breakfast was what you would expect-scrambled/boiled eggs, toast, croissants, cold/hot meats, cheeses, fresh fruits and cereals. It was served in the restaurant overlooking the lake. We didn't eat lunch/dinner at the hotel (although I'm sure it would have been good our wallets couldn't stretch to it) as the local village had many lovely restaurants to choose from-pizza between €4-7.
Drinks at the hotel were the standard hotel prices-€10 cocktails, €26 a bottle of prosecco.
The gardens are kept immaculate and the rooms were clean and well maintained.
The spa was beautifully done and spotless. The treatment I had was very relaxing and well done.
The staff where friendly, helpful and professional.
I will definately be going back.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ecw78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina Z, Proprietario at Grand Hotel Majestic, responded to this review, 17 June 2013
Dear Guest,

many thanks for this beautiful review full of enthusiasm!
We are honored to be the first hotel on Tripadvisor reviewed by you! We do hope that your future travel experiences will be as pleasant as this one! Thank you for your appreciations about breakfast, spa, garden, rooms and staff. You have to come back and try also our restaurant! We want to read so many good remarks also about our cooking!
We are waiting for you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
immenstaad
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 18 December 2012

The Hotel is situed in a wunderfull area.The reception personal was very friendly.We was uppgraded to a room overlooking the lake.The hotel is from the Belle Epoque and very
charming.The only thing is,that the restaurant has not the small luxury hotel standard.The breakfirst was poor and the food & service was even average.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank erberto123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina Z, Proprietario at Grand Hotel Majestic, responded to this review, 8 April 2013
Good morning,

we thank you for your gratifying comments and for the high scores you gave us in the details. Nevertheless, the overall score is negative! We haven’t thus understood if this is a mistake or is what you really think about our Hotel.

We apologize for our difficulties and we would like to understand better what you think. In case this was an error, we wish to inform you that it’s possible to modify your review through the form on the website of Tripadvisor. We would be very grateful if you could amend it.
On the contrary, we kindly ask you to advise us anyway. This would be the occasion for us to improve our service by matching your expectations.

The Grand Hotel Majestic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spanbroek, The Netherlands
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 29 October 2012

The hotel is well located and beautiful from the outside and when going in in the open areas, great classic design. Unfortunately the room we had was tiny (Superior Room... the images on the website were taken with a very wide angle lens) and the bathroom needed some professional attention for the green marble finish plus there was some finishing (metal caps) missing (it looked like it was the end of a busy season... not sure about the busy part but we were at the end of the season). For a hotel in this category the bathroom was below par.

The restaurant was open but the kitchen was not (???), which meant some pre-prepared food. For vegetarians there was next to nothing and the quickly improvised food was poor (some lettuce without much else, a very salty soup and a cheese platter, with two orange drinks (not juice) and some water for over €100 it was not good value).

The positives, the staff was friendly, the views from the balcony and breakfast restaurant great

Overall not a place where I will return unfortunately

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank HvD75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 October 2012

We had a wonderful travel experience at this hotel. First, we were upgraded to a suite with a terrace overlooking the lake. Second, the staff was friendly and the service exceptional, from assistance parking our car, to dinner recommendations, to immediate assistance when we had problems with a light. The grounds are immaculate, and the spa and exercise room very well-maintained and staffed. The breakfast room is lovely, which compensated for the only-average breakfast offerings.

Room Tip: Ask for an upgrade, if possible. The fifth floor rooms overlooking the lake are spectacular.
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stavanger, Norway
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 8 October 2012

The rooms have got high standards, the staff was very service minded, and we enjoyed the luxury of staying in a hotel from La Belle Epoque. The only minus was the breakfast, not so good. But the view over to the villa on the small island was fantastic.

Room Tip: A room facing the lake
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kamje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Finland
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 2 October 2012

I was very please with this hotel.
Location is superb and views from room exellent.
Some parking problems on one way street. Short walk to Pallanza center.
Few noise issues. This hotel is clearly popular for business and family parties. So expect some music and singing outside under your windows.
Most lovely beach. But not taking care of. Avoid glass !!!! and durt before your swim in the lake.
Very average breakfast, close to 2 star hotel breakfast. Limited choise, of bread especially. No toasts!! Good service at reception, average at restaurant.
Overrall experience is still great because of beach and view.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank snorklinglover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Majestic

Property: Grand Hotel Majestic
Address: Via Vittorio Veneto 32, 28922, Verbania, Italy
Region: Italy > Piedmont > Lake Maggiore > Verbania
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Verbania
#3 Romantic Hotel in Verbania
#3 Luxury Hotel in Verbania
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hotel Majestic 4*
Number of rooms: 80
Official Description (provided by the hotel):
A charming 4 star superior hotel located directly on the lake. Built in 1870, on the elegant west Piedmont shores of Lake Maggiore, the Grand Hotel Majestic is a fascinating exemplary conception of La Belle Époque. The Grand Hotel Majestic is member of Small Luxury Hotels of the World and since 2007 is recommended by Legambiente Turismo for its commitment in the environmental protection. ... more   less 
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Also Known As:
Grand Hotel Verbania
Grand Hotel Majestic Lake Maggiore/Verbania, Italy

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