Volterra is a great place to visit, but I would not recommend this hotel. Whilst the front desk staff were very polite, the room we had was complete rubbish and tiny besides. This is supposed to be a 4 star hotel (I think the ratings in Italy tend to be on the generous side, buyer beware!). I am 5' 3" and could scarcely use the loo without banging my knee on the sink. Imagine the fun my 6' husband had. The noise from other rooms was so loud, even with ear plugs it was difficult to sleep. After about 10:30pm there's absolutely no help in the lobby (4 star?) - the computer for guest use did not work and the custodian who is left to "help" after the front desk people have left had not clue one how to make it work ...
I accidentally pulled the help cord in the bathroom (thought it was extra light in the black hole of the bathroom) .... not that I needed anyone's help as it turned out (lucky me), but did anyone come to ask if I did? No.
The whole place is shabby and expensive and I wish we had stayed elsewhere.
If it had been some cheapy last minute place, that would be one thing, but it was not. I felt we were ripped off.More
- Free Wifi
- Breakfast included