Rooms and views in this hotel are nice but it is only 1 star for service.
Breakfast was not good, the worst out of all 5 hotels we stayed at during our trip to Italy. The glasses were dirty and the cutlery was filthy with baked on food, disgusting!!! Breakfast hot water machine for hot drinks was cold. Breakfast room was inside with a horrible atmosphere. Staff were surly.
The hotel manager was never available to talk.
The hotel restaurant is only open for breakfast. The hotel restaurant is CLOSED ALL DAY after breakfast but you are not allowed to bring any food into the hotel.
There are no restaurants near the hotel. The nearest town is about 2-3 miles from the hotel.
The hotel charges 15 Euro just for some ice for a drink in your room.
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- Also Known As:
- Palace Hotel Desenzano Del Garda, Lake Garda, Italy