My husband and 7month baby stayed at the Park Hotel at the end of May 2014. We paid extra for the lake view and it was definitely worth it. The room was spacious with plenty of wardrobe space and a great shower (no bath). The bed was firm and amazingly comfortable. The location was amazing you could walk to the small pebbled beaches where the water was freezing (in May) but clean, clear and the fish would come right up to the shore. It is in the centre of Desenzano so all the restaurants, shops, etc are literally outside the hotel or a few minutes stroll. We were never disappointed with the food and the pizzas were absolutely amazing.
There is a small pool area on the roof top with loungers. The pool was freezing cold even in the afternoon but we still went for a dip. The breakfast is delicious but I felt the hot options were basic compared to other 4 star hotels I have stayed at. The options were only scrambled eggs (egg station on Sunday), and bacon. The rest was cold such as cereal, cheese, fruits and cakes. They also served delicious cappacino and there was always a baby seat available.
There is no kettle or iron in the whole hotel. When I needed hot/sterlised water for the baby I had to go to reception who were always happy to fill it with hot water and it did not take long. They only have a chargeable pressing service so if you want ironed clothes bring your own travel iron. All the staff were very helpful and friendly and there was free wi fi if you asked for the codes. We hired a car mainly to travel from Verona airport to Desenzano which was really easy.mYou have to leave the car keys with reception so they can move it if it is blocking other cars or they park it in their underground car park or bring it up when you need it.
My only main negative was when I booked I had requested a cot for the baby. When I arrived they said I had not replied to their e-mail so they did not place a cot in the bedroom. (I had informed them I had not received the e-mail. I can only assume it went in my junk mail. When I left for the trip I thought if they had no cot I would just have baby sleep in the bed). When we said we did want one they were super speedy at getting one in the room within minutes and the mattress was very thick compared to the usual thin types. However it was only at checkout we realised they charged us 20 euros a night for the cot. They knew I had not received their e-mail with the charge detail and did not mention it at check in otherwise I would have opted not to have it. In the end we only had to pay for half the total cot charge even though I felt I should not have because I was not informed of the charges.
Overall I would recommend the hotel because it has a great location, friendly staff and good modern facilities with only a few issues which as long as you are aware of its not a problem. There are no children's activities at the hotel so I can't comment. I accidently pressed the rating 'children's activities' but can't unselect it so please ignore it.
- Official Description (provided by the hotel):
- Charming 4 star hotel located on Garda Lake, in the historical centre of Desenzano, lake front. Equipped with restaurant with menu a la carte, private parking, suite rooms with all comforts. ... more less
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- Also Known As:
- Park Hotel Desenzano Del Garda, Lake Garda, Italy