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“Missing Element - "Hospitality"” 1 of 5 bubbles
Review of Athulya Villas

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Athulya Villas
Ranked #1 of 1 Wattappola B&B and Inns
Certificate of Excellence
Sydney, Australia
Level Contributor
69 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Missing Element - "Hospitality"”
1 of 5 bubbles Reviewed 22 February 2011

It's funny I'm writing this review, because I personally have no visited this so called "boutique resort" yet.
Two of my friends from UK were travelling to Kandy, and could not find this hotel, so i went online and managed to find a contact number for this resort. I called [-] and a gentleman by the name of Gordon answered. I asked him for directions to the hotel, and he asks me if i had made a reservation (didn't answer to the point).
then i explained to him about my friend's trying to find the resort. he said he was running late for a meeting, and could not help me...i asked if i can have his mobile number, or anyone else's number so they could help me with directions, and this guy slams the phone on me. I don't know how great this hotel might be, but clearly my first point of contact with it, was a TOTAL PUT OFF!!!! hospitality is what this industry is all about. it's sad that they cannot be courteous.

  • Stayed February 2011
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Michelle268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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60 reviews from our community

Traveller rating
    34
    14
    5
    2
    5
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25
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0
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Additional Information about Athulya Villas

Property: Athulya Villas
Address: Panabokke Walauwa, Wattappola 20454, Sri Lanka (Formerly Country Garden Resort)
Region: Sri Lanka > Central Province > Wattappola
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Wattappola
Price Range (Based on Average Rates): £
Hotel Class:3 star — Athulya Villas 3*
Number of rooms: 5
Official Description (provided by the hotel):
Athulya Villas is a private complex of 5 cottages and heritage suite built adjacent to the ancestral home of the Panabokke family which acts as the center piece and contains the restaurant and recreational areas in this undulating landscape that provides the perfect place for you to unwind and relax in a tranquil setting rejuvenating mind, body and spirit. ... more   less 
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Also Known As:
Athulya Villas Sri Lanka/Wattappola

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