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“Nice hotel, weird surroundings”

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Radisson Blu Resort & Congress Centre
Ranked #3 of 71 Hotels in Adler
Reviewed 18 May 2014

Stayed recently for a conference and found the hotel very comfortable, with large modern clean rooms. Nice spa and well maintained pool. So if you are there for a short business trip it's fine. But when we tried to walk to the olympic village, the roads were closed. Can't get to the see either. Lots of security and fencing all around the place left me feeling a little bit cut off from the rest of the world, which was a surprise. So stay there if you don't mind not being able to leave! Our bill came to £200 a night. i was a bit stunned by this. not quite sure how we got there given the location despite the free internet access and breakfast included.

  • Stayed: May 2014, travelled on business
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1  Thank businesstraveller70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluSochi, General Manager at Radisson Blu Resort & Congress Centre, responded to this reviewResponded 19 May 2014

Dear businesstraveller70,

Thank you very much for choosing Radisson Blu Resort & Congress Centre, Sochi and taking time to share your feedback with us. We are pleased you enjoyed comfortable guest rooms and spent some nice time at PACE Health Club & Spa.
We have some good news for our guests: from now on the construction fences are removed and our guests can enjoy easy access to the promenade right from the hotels’ territory. So we would be extremely grateful if you choose Radisson Blu Resort & Congress Centre for your next visit to Sochi and take the chance to enjoy the beautiful area nearby.

Looking forward to welcoming you again soon.

Please friend us on Facebook to stay informed of our upcoming specials!

With Kind Regards,

General Manager
Thomas T. Hagemann

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40 - 46 of 912 reviews

Reviewed 7 April 2014

i recommend this hotel for business trip as well as leisure trip. very cooperative staff, clean quiet good food but a little bit far from city center you need a taxi or walk for about 15 minutes to nearest tram station olympic villagethe spa is clear and is open up to 23:00

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Radisson Blu Hotels
Thank 750fadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluSochi, General Manager at Radisson Blu Resort & Congress Centre, responded to this reviewResponded 10 April 2014

Dear 750fadia,

Thank you very much for choosing Radisson Blu Resort & Congress Centre. It is our great pleasure to see that you enjoyed your time at the hotel. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service.
We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!

With Kind Regards,
General Manager
Thomas T. Hagemann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2014

Great choice of breakfast buffet, English spoken staff, spacious rooms with all equipment wished for, clean rooms, nice lunch formula (buffet), ... I can only recommend it. By far not comparable with other hotels in this area.

  • Stayed: December 2013, travelled on business
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Thank Stijn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluSochi, General Manager at Radisson Blu Resort & Congress Centre, responded to this reviewResponded 3 April 2014

Dear Stijn S,

Thank you for staying at Radisson Blu Resort & Congress Centre, Sochi and leaving such a positive review. It's true pleasure for us to receive such reviews as yours, since they encourage us to bring our service standards to yet even higher levels. It would be pleasure for us to welcome you again on your next visit to Sochi!

Please friend us on Facebook to stay informed of our upcoming specials!

With Kind Regards,
General Manager
Thomas T. Hagemann

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Reviewed 21 March 2014

My room was spacious with two single beds and a panoramic balcony view of the Black Sea. It was very well cleaned and serviced each day. Reception staff were welcoming and spoke English quite well. Breakfast included a wide variety of hot and cold items. The array of local cheeses was especially tasty. The spa-type shower was wonderful but I'm not a fan of the open-concept where the shower is in the corner of the bathroom with no barriers, doors, or curtains to keep the water in. Maybe it just takes some getting used to but I found myself having to mop up the floor with a towel every time. Location convenient but you need a car to get around; not a walking area.

  • Stayed: October 2013, travelled on business
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Thank TorontoJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluSochi, General Manager at Radisson Blu Resort & Congress Centre, responded to this reviewResponded 3 April 2014

Dear Jonathan,

Thank you very much for choosing Radisson Blu Resort & Congress Centre. It is our great pleasure to hear you have enjoyed your time at the hotel. I am very glad you liked breakfast at the Grenadine restaurant and PACE Health Club & SPA.

Thank you for notifying us about the inconvenience you faced with the shower - it might be caused by the shower cubicle design – it does not have barriers from the floor level – we will inform our engineering team to monitor the issue.

We do hope you will choose Radisson Blu Resort & Congress Centre for your next trip to Sochi.
Please friend us on Facebook to stay informed of our upcoming specials!

With Kind Regards,
General Manager
Thomas T. Hagemann

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Reviewed 31 January 2014

I have choosen the hotel as I use to take chain of hotels when I am abroad. the hotel is good, closer to the olympic park station. I had bad erxperience with the cleanning of my room but for the rest everything was ok. rooms are big and equiped. breakfast is full of choice !

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Radisson Blu Hotels
1  Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluSochi, General Manager at Radisson Blu Resort & Congress Centre, responded to this reviewResponded 13 February 2014

Dear Caroline,

Thank you very much for choosing Radisson Blu Resort & Congress Centre for your stay in Sochi, and sharing your feedback with us.
We apologize for the unsatisfactory level of service you received; we will report this issue to the Housekeeping manager. Our team works hard to make sure our guests are comfortable and receive our best service.

We are glad you enjoyed the Radisson Blu super-breakfast- we do hope you will choose us for your next trip to Sochi.
Please friend us on Facebook to stay informed of our upcoming specials!

With Kind Regards,
General Manager
Thomas T. Hagemann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2013

Not many things in the Sochi Olympic Park are worth writing reviews about. The lack of water, electricity, dust, noise, people and general chaos makes a person want to run for cover. Cover is exactly what you will find here at the Radisson. Stepping inside everything drowns away. You are greeted inboth Russian and English languages, there is no smell of dust, no sound of drilling and the receptionist hurry around slightly nervous to try to get you checked in as quickly as possible (if you have ever been to this part of Russia, you would know that normally, you, the customer is actually bothering the recpetionist from here mobile phone and you are generally unwanted) with a smile on their face trying to make sure you have a pleasant experience.

I was most please by everyone's ability to TRY to speak english, and 95% of staff's ability to actually do it. Sophia, the manager of the Gardina restuarant was very pleasant and made sure that the waiter understoof everything we wanted. The waiter, poor guy, was so nervous to try to speak english, and had a little trouble to understand, but he had a smile on his face you just want to put your hand on his shoulder, smile to him and thank him for trying. The steak and vegetables I had might have been the very first good meal I have had in a restuarant in Russia for more than 18 months.

When you are tired of the everything in this area, take a weekend vacation (like I did) to the Radisson. Its a trip back to civilization and it is well worth it. My great thanks to the management there, as they must have put in a lot of hard work to get their staff up to this level of service. After almost 2 years in Sochi, what I experienced was not the norm, and understandabley hard to achieve to this level.

Please enjoy!

Charles

Room Tip: Try a Junior Suite.... It was amazing!
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  • Stayed: December 2013, travelled as a couple
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1  Thank Charles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluSochi, General Manager at Radisson Blu Resort & Congress Centre, responded to this reviewResponded 15 January 2014

Dear Charles,

Thank you for staying with us and leaving such a positive feedback. It is always pleasure for us to know, that our guests are feeling truly welcome. Such comments as yours encourage us to bring our service standards to higher levels. We are extremely glad that you have had enjoyable experience and highlighted Radisson Blu Resort & Congress Centre, Sochi as one of your favorite places to spend time in Sochi.

The entire team is looking forward to welcoming you at Radisson Blu soon.

Please friend us on Facebook to stay informed of our upcoming specials!

With Kind Regards,
General Manager
Thomas T. Hagemann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2013 via mobile

This is the second time I have stayed in this hotel and both times it has been a good experience. The hotel seems quite new and rooms are finished to a high standard. There is a lot of construction in the surrounding area so it is quite noisy at night but it didn't bother me much. Not all the restaurants are operating as yet, but the sushi restaurant is very good. It also has a nice spa area, although the steam room and jacuzzi don't always seem to be turned on. This will be the official IOC hotel during he Olympics, so things will be getting much busier over the coming months!

Stayed: December 2013, travelled on business
Thank Wal_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Resort & Congress Centre

Address: 1A Golubaya Street, Adler, Sochi 354350, Russia
Phone Number:
Region: Russia > Southern District > Krasnodar Krai > Greater Sochi > Sochi > Adler District > Adler
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 71 Hotels in Adler
Price Range: £64 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radisson Blu Resort & Congress Centre 5*
Number of rooms: 508
Official Description (provided by the hotel):
Attractively designed and well equipped Radisson Blu Resort & Congress Centre is located in Sochi – the real pearl of the “Russian Riviera”. The property enjoys a fantastic location with beach and the Black Sea on the one side and the Caucasian mountains on the other side. ... more   less 
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