We had seen mixed reviews on this hotel, however, as we wanted a good hotel (4*/5*) that was in a central position in Calvi, there was very little choice. We opted for the Regina as the superior room specifications ticked all the boxes and it had a pool. The position of the hotel was very good - though the last bit of the hill on the upward journey was not for the faint-hearted! The free underground car park was definitely an advantage. However, we had a luke-warm reception on arrival - no offer of help with luggage, no information about the hotel eg time and location of breakfast, pool towels etc. and there was no information folder in the room either. The room was a good size with a huge balcony with panoramic views and the air conditioning was already on so it was wonderfully cool. But the furniture and the carpets were grubby - the carpets in the corridor areas were heavily stained. The pool was very disappointing - one set of somewhat rickety steps into the pool itself and no depth indicator - several attempts couldn’t find a shallow area. It was probably clean but it did have a rather grubby appearance. Pool towels were present on loungers but it wasn’t obvious where to get them from. Pigeons were also a problem - obviously birds are attracted to water but it was somewhat disconcerting to have about 30 descend at the same time. Pigeons were also a problem on the balcony leaving their mess on the floor, table and chairs - although this was cleaned it still meant that the balcony was unusable at times. The buffet continental breakfast was extremely limited and disappointing, and the availability of food and service was rather erratic. One morning the uncleared tables and lack of food/drinks made you think you were in a one star rather than a four star establishment! And, the area in which the breakfast was set out was very cramped - and a wire along the floor from the middle to the coffee machine was a potential trip hazard. On the health and safety front, we couldn’t find an internal staircase (not ideal for people who cannot travel in lifts) and the emergency procedure instructions were ‘hidden’ inside the wardrobe rather than on the back of the door which is where they are usually posted. We asked to record a minor accident and were told that the hotel doesn’t have an accident book. On one occasion the door to our room was left open after it had been cleaned - probably because it was so heavy and difficult to close. The receptionist was a bit laissez-faire about it but we did receive a full apology from one of the cleaning staff who, unlike the ‘management’ took full responsibility for what had happened even though it might not have been her. Overall, an extremely disappointing hotel and certainly it did not warrant the four star rating.
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- Also Known As:
- Regina Hotel Calvi
- Hotel Regina Calvi, Corsica