We stayed overnight on the 21st of May This was our 2nd visit to this Hotel We stayed here september 2011 having booked for one night but we liked the modern hotel and food in the restaurant so much that we stayed for 3 nights Last year I think this hotel won a trip advisor award?
This year was a big disappointment The room had a large stain below the window which looked like dried vomit I rang down to reception they sent an housekeeper to check who said Oh they have been cleaning the windows and left a mess? God knows what was on the windows then? I told reception that I wasn't happy and would like a different room so that this room could then be cleaned properly for the next guest Reception said sorry the Hotel is fully booked!! After a few heated words and a reminder that I had booked this room earlier in the year and that I would like her name and Head Office number to contact I was shown to a new clean room!! We then went down to Flo to eat there was only 12 people in the restaurant a far cry from 2 years ago The food was a total disappointment tough steak the frites had been cooked at least 3 times dreadful So sad that a Restaurant can go from really good to bad so quickly I think that the staff and management have had such good reports that they are resting on their laurels and losing all attention to detail that they had before!! The powers that be should check this Hotel and Flo management should check the restaurant out before it is too late
- Official Description (provided by the hotel):
- Holiday Inn Mulhouse welcomes you to a brand new 4 star superior hotel in an elegant and contemporary style. The hotel offers you 80 rooms, of which 5 Suites and 10 Executive rooms and 300 sqm of meeting facilities. Latest technology and free WIFI Internet access are available in the entire hotel.Holiday Inn Mulhouse invites you for your business or family meals in its restaurant Brasserie Flo where you will enjoy regional traditional food and sumptious seafood dishes. Come and relax in our Piano Lounge Bar in a cosy atmosphere or to escape in our Spa where everything is specially organised for your wellness: sauna, hammam, whirlpool, indoor swimming pool, fitness, massage (next opening). Mulhouse is the European capital of the technological museums. The CitÃ© de l'Automobile (Schlumpf Collection) or the CitÃ© du Train are only 5 mn away from the hotel. You will only need 10 mn to join the Wine Road and 35 mn to reach Europapark. Holiday Inn Mulhouse is located in the heart of the new business district of the Parc des Collines. Easily reachable from the A36, from the Mulhouse city center and its TGV train station (10 mn) or from the Basel/Mulhouse Euro Airport (20 mn). Holiday Inn Mulhouse, THE 4 STAR EVENT. ... more less
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