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“Wonderful stay, fantastic staff”
Review of Hotel Bristol

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Hotel Bristol
Ranked #1 of 25 Hotels in Mulhouse
Certificate of Excellence
Dundee, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful stay, fantastic staff”
Reviewed 28 February 2014

I loved my stay at the Hotel Bristol. My French is poor but was greeted with smiles and asked which my preferred language is after attempting French. Comfortable room, good quality buffet breakfast with nice meats and cheeses, cereals etc. Was also politely asked if I would like tea or coffee. If you don't understand them first time they very patiently help you understand. They really make non French-speaking customers very comfortable. The breakfast was only 8 EUR too Excellent customer service at all times. I would say that the overall service you get here is more than 3*, especially given how cheap it is.

Room Tip: I upgraded from the standard room and found myself with a small suite. It was really comfortable (we...
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  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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478 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Zurich, Switzerland
Level Contributor
65 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 11 February 2014

I often come to Mulhouse from Zurich in order to buy fish and wine at the large Carrefour just outside of the city. Took the opportunity to spend a Friday night at the Hotel Bristol and to have a nice meal in the old town before shopping on the Saturday morning. The hotel is located a short walk from the old city where there are a number of good restaurants. The entrance to the car park is through a very narrow passageway just past the hotel. The car park itself is large and sheltered. The hotel itself appears a little dated, however the room that we received was large and modern with a comfortable bed. The bathroom was large, with a bath and a walk-in shower. The breakfast was also good - plenty of cheese to choose from. The ladies at the front desk were also very friendly and helpful. I enjoyed the stay.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank Michael O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 January 2014

We enjoyed a brief stay in Mulhouse and the Bristol accommodation was excellent. We were a family of 8 and booked 2 rooms, one for 5 and one for 3. Both rooms were really good sizes and had lovely decor. Our room had a separate bedroom with two single beds plus our room with an extra bed for the fifth person. The other room had a separate bedroom upstairs plus the main room and bathroom downstairs. The bathrooms were a great size too.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WerombiKath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queenstown, New Zealand
Level Contributor
461 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
Reviewed 2 January 2014

Apart from the Cité de l'Automobile, there does not seem to be a lot of reason for visiting Mulhouse. This is reflected in the range of accommodation options in the city. The Bristol Hotel seems to have a bit going for it in terms of price relative to star quality, and location near the “old town”. The hotel, facilities and rooms represent fairly well, all apparently clean and tidy. The beds are getting a bit beyond heir “use by” date according to a simple sag test. And the car park in a labyrinth beneath the hotel is a scary adventure.
The real problem with the Bristol is the carpets and the managements response to guest concerns. There is a tendency in France for travellers to bring their pets along for the ride, share the amenity, share the room, possibly even a bed. The presence f a dog or cat in a carpeted room manifests in a font of allergy for some of us unfortunates. Respiratory irritation, runny eyes, itchiness and disrupted sleep. Many hotels in France advertise as being pet friendly and initially the Bristol staff seemed happy to go along with the idea of pets. But when they realised a complaint was coming they began to hedge their position. Pets in the room? No, never, not to their knowledge. But they did actually have pet free and carpet free rooms for guests who might suffer pet induced allergies. Game, set and match!
So while the hotel had a pet allergy response policy, they were unable to deal with our “problem”, it being so late in the day and with a large Asian tour group imminent, apparently we were not of sufficient priority.

Room Tip: Check the allergy status of your rooms before you check in, if cat/pet allergy is an issue
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Constant T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
149 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 27 November 2013

The penultimate stay in a European driving adventure.

Room was large and of a good standard, however the hotel is located opposite a couple of bars and the noise in the early hours was a tad loud.

Breakfast whilst plentiful was a let down - long tables, school style and overall not in keeping with the rest of the hotel.

Good car parking facilities were made even better by the presence of the Rico Rally teams - lots of exotic super cars made the stay!

Stayed June 2013, travelled with family
Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brugge
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 September 2013

We did stay here for 1 night on our way to Italy. Staff is very friendly and they have a private parking. Hotel is only a few steps away from the centre. We had a huge room on the 3rd floor with all comfort. From the minute we saw where the breakfast was, we decided to have our breakfast in the centre. The breakfast area was not nice decorated and there were flowers that smelled for the whole area. Not good for the appetite ! If it wasn't for that, I would have given 4/5.

  • Stayed July 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Kris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naxxar, Malta
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 August 2013

We stayed for a week overall the hotel is good, the food was good, the breakfast was a litte bit poor and lake of waiters. The hotel is family run and it is very clean and all the staff try to help. If you dont expect nothing special I recommend this hotel because it is value for money

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dvdgrech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Bristol

Property: Hotel Bristol
Address: 18 avenue de Colmar | 18,Avenue de Colmar, 68100 Mulhouse, France
Region: France > Grand Est > Haut-Rhin > Mulhouse
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 25 Hotels in Mulhouse
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Bristol 3*
Number of rooms: 95
Official Description (provided by the hotel):
Four story traditional hotel with multilingual staff, set in building dating from 1900 in the city center, near the train station. ... more   less 
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Also Known As:
Bristol Hotel Mulhouse

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