The hotel has everything to be nice: is new, nicely decorated with all basic facilities of a 3star and spacious rooms. Bang on the city center ideal for a city walk. Street parking is possible around the corner at a cheap fee.
BUT, unfortunately we were not lucky, we booked a non-smoking room and ended up on a smoking room. Hotel was full and we could not be moved. Besides we got a wheelchair friendly shower with no glass protection or drainage system...conclusion, the toilet was flooded after a 5min shower. We went to the reception to ask them to send someone to clean it, which they refused because there was only had 1 staff on the hotel. Their "best solution" was to provide us with 5 bath towels to dry the floor, which obviously showed they knew the issue from before, yet they've rented the room!!! I assume the hotel can be nice, for his location and decoration but definitely NOT in room number 04!! If the management of the hotel is taking its customers seriously they should not rent room nr.04 until the shower has drainage and its usable!!
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- Also Known As:
- Le Colombier Hotel
- Hotel Le Colombier Obernai, Alsace, France