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“Trianon at Arcachon”

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Residence Le Trianon
Reviewed 27 August 2013

It's a nice place to stay with a family not more than of 4.
Next to the city center and in a 1 minute walk distance from the beach, you are given a possibility to walk around the area and have a pleasant experience of a french resort town. The personnel is very friendly, always there to help you when you need it.
Yes, the rooms are small: for example a two level bed (which is quite fragile to a weight more than 50kg) is situated in a "cupboard"-like room with no door, but with a curtain instead. Yet everyone has it's own corder: the living room combined with a kichenette has a table fitting four people and a couch that transforms in to a bed, there is an extra room "for parents" with a bed for two and the balcony is not claustrophobic as we thought at the first sight. The air conditioning and the kitchen are in a very good state, though i putting a big dishwasher instead of an oven is quite an odd decision..
In the end we were satisfied enough on our stay, and we would come back to Arcachon and stay in Trianon

Room Tip: Underground parking is available only by booking it in advance since the number of places is limited...
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  • Stayed: August 2013, travelled with family
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1  Thank yaverbalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeretGolfLoisirs, Ophélie - réceptionniste at Residence Le Trianon, responded to this reviewResponded 2 January 2015

Dear customers,

We have to thank you for your good opinion of the Trianon !
We are pleased to know that the hotel and the staff have participated to the good course of your stay !
We hope to see you again !

Happy new year !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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11 - 17 of 450 reviews

Reviewed 1 August 2013

Positives:air conditioning is good, very private, really nice balcony and comfortable bed.

Negatives: It's very difficult to cook. There is barely any room and to be honest a oven would be beneficial rather than a dishwasher.


Parking:the hotel charge their customers 10 euros a day to park their cars. This is ridiculous so I decided to see if their was any free parking. If you go out of the hotel to the main road, turn left, for about 2 miles on the left hand side of the road is completely free parking 24/7. We never had a problem parking during our stay.

Arcachon is absolutely fantastic but I'd probably avoid this hotel. We paid ALOT of money and to be honest, it was quite poor.


  • Stayed: July 2013
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Thank jamesccc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeretGolfLoisirs, Ophélie - réceptionniste at Residence Le Trianon, responded to this reviewResponded 2 January 2015
Google Translation

Chers clients,

Nous sommes navrés que la résidence et ses services vous aient déplus.
Nous vous remercions d'avoir apporté vos remarques négatives qui contribueront à l'amélioration de la résidence, mais également d'avoir souligné les points positifs.

Cordialement

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Reviewed 24 November 2011

We found the pictures misleading. It is more like a shabby council estate than a 3 star hotel.The room was very dated and depressing. It also wasnt that cheap for what it was offering. I suppose because of its good location (right by the sea, central town) they think they can charge that much. However stayed in much nicer places!

Would suit a group of young friends on a budget but would not reccomend to anyone else.

Massive disapoinment

  • Stayed: August 2011, travelled with friends
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1  Thank Arnold L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeretGolfLoisirs, Gérant at Residence Le Trianon, responded to this reviewResponded 2 January 2015

Dear customer,

We're sorry that the residence didn't pleased you.

Have a nice new year !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2011

Best was room set up and hotel location. Worst was front desk attitude.
Location was great, close to station and beach. Fifth floor balcony had view of the bay.
The front desk was brusk and business-like, not very welcoming--what we expected in Paris, but there we had a lovely reception! Cleaning staff were friendly and helpful.
Room with kitchenette was ideal for the three of us. Grocery close by.
A/C was in living room/second bedroom so the main bedroom was hot and living room was cold. Also A/C unit was on balcony and blew hot air very hot air across out door sitting area.
Bathroom was great with lovely big tub.

Room Tip: balcony room high up. room 515 was great, on a projecting corner.
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  • Stayed: June 2011, travelled with family
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1  Thank celerity26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeretGolfLoisirs, Gérant at Residence Le Trianon, responded to this reviewResponded 2 January 2015

Dear customer,

Thank you for posting your opinion here.
We are pleased that your stay was good, however the reception is sorry for its attitude.

We hope to see you again !

Regards

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Reviewed 2 July 2011

On arrival at this hotel, we asked for a double room, was told none available. Only 1 apartment was left, which cost 105E. Found out later the hotel was half empty! No staff after 8pm, ie: no-one to help if needed. Lift very slow.Corridors dark & dingy. Very depressing. Industrial carpets throughout the hotel. ie: hall & rooms. Tired decor. Dated furniture. Stained carpets. No hairdryer, no air-conditioning, outside furniture on balcony very grubby. Not a feel-good hotel, in fact we left after 1 night here & went to another hotel in the area. Very noisy in the morning, especially after having to leave patio door open as no air con. Free internet, but very slow. There is NO WAY this is a 3 star hotel!

Room Tip: Not 3 star which it boasts.
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  • Stayed: July 2011, travelled as a couple
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1  Thank motorcyclistJG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeretGolfLoisirs, Gérant at Residence Le Trianon, responded to this reviewResponded 2 January 2015

Thank you for posting your opinion on here !
We are sorry that the residence didn't pleased you as its staff.

Happy new year !

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Reviewed 31 July 2009

We decided at the last minute to stay at arcachon and savour some seafood. This hotel looked like it was closed to the centre and for one night we thought it would be practical. We also got upgraded to an apartment for 128 euros which sounded like a great deal. However:
1. The rooms are a little old fashioned - could do with some renovation
2. There was noise from first thing in the morning - washing, rubbish collection, we hardly slept
3. The lift was clearly insufficient for all the guests - always tried to use the stairs
4. No staff past 8pm and (hear this) we should have brought our own toilet paper, since the hotel does not provide "consumables". How ridiculous.

Arcachon is nothing special anyway. The nearby restaurant Diego had great seafood, if a little expensive, but did not really find really anything else exciting to say about this town - let alone the hotel.

  • Stayed: July 2009, travelled as a couple
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1  Thank gianni0567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeretGolfLoisirs, Gérant at Residence Le Trianon, responded to this reviewResponded 2 January 2015

Dear customer,

We're sorry that the residence and its staff didn't pleased you.

We wish you an happy new year !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2009

This hotel is within walking distance from the train station and is along the main drag of touristy Arcachon. We paid 88 euros/night.

The room (#215, I think) and bathroom was the largest we had in all of France. There was plenty of space for us and our luggage. There was wi-fi but no communal computer and the breakfast at the hotel was very overpriced.

The kitchenette in the room was very nice and the supermarket & bakery was two blocks away. We bought groceries our first day and were very thankful. After all the small bitter coffees it was nice to have a large cup of how-we-like-it coffee with free refills in the morning with cereal without the bother of getting dressed. It might just be me but in the morning when I'm grumpy and feeling raw it's much nicer to eat something familiar and ease into the day.

The evening receptionist was horrible. She was stereotypical rude French-person. Every time we asked her a question she copped an attitude that we were imposing on her. She very confidently directed us to go about a mile in the wrong direction of the restaurant we wanted. The other clerks were pleasant and helpful, so it was just her.

Overall this was a good hotel and I would definitely recommend it.

  • Stayed: May 2009, travelled on business
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Thank SHELLYandBOB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeretGolfLoisirs, Gérant at Residence Le Trianon, responded to this reviewResponded 2 January 2015

Thank you for your comentary.
We're sorry that the residence didn't pleased you totally.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Le Trianon

Address: 161 boulevard de la Plage, 33120 Arcachon, France (Formerly Résidence Maeva Le Trianon)
Region: France > Nouvelle-Aquitaine > Gironde > Arcachon
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 7 Speciality Lodging in Arcachon
Price Range: £48 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Residence Le Trianon 4*
Number of rooms: 89
Official Description (provided by the hotel):
Ideally situated in the heart of Arcachon and close to the sea front. 300 M from the SNCF railway station. 20 M from the beach. ... more   less 
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