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“really good value”
Review of Ibis Sarlat

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Ibis Sarlat
Ranked #8 of 35 Hotels in Sarlat-la-Caneda
GreenLeadersSilver level
Reviewed 5 November 2011

we enjoyed the clean and cheap ibis hotel in walking distance of sarlat centre (about 20 minutes). parking garage was for free, the room was bigger than ibis rooms are usually. the personal very charming and helpful.

  • Stayed: November 2011, travelled as a couple
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Thank grosserfeinschmecker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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183 - 189 of 952 reviews

A TripAdvisor Member
Ipswich, United Kingdom
1
Reviewed 30 October 2011

This is a nice, relaxing hotel of the Ibis network. Very kind employees. Good place to stay if you want to visit some well known gardens in this area of France. Convenient location in the proximity of a Lidl store.

  • Stayed: October 2011, travelled as a couple
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2011

Being away from town added to the quietness that we needed. And it was verrry quiet. We had to park on the street to check in and there really wasn't a place to park. Once we foudn a spot to park and got checked in, got our room key, we parked the car in the garage on the top level, but even with our room key, we still couldn't get into the hotel and had to walk back to the reception area to get into the hotel. The receptionist was very nice when we checked in. And the only trouble was that she was using the Internet a lot for FaceBook when we thought it should be reserved for guests. We did walk to town for dinner, and the walk back to the hotel was a little creepy as it was very dark, and we were not quite sure it was ok because we were just about the only ones walking back. I'm sure it was fine, it was just all new to us. We had a very quiet, restful sleep. The buffet breakfast was yummy and had more than just the usual breakfast items.

  • Stayed: September 2011, travelled as a couple
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2  Thank CinderOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2011

First things first:
1. great location, 10 minutes easy walking into Sarlat centre
2. secure car parking, with direct access to lift / rooms from the underground car park
3. reasonable pricing for the latest very modern spacious Ibis
4. terrific 'wet room' style modular shower room & loo
5. staff on reception etc are excellent and helpful

Now the unfortunate bit...

We booked three nights here about 8 months prior to travelling (we were touring France for 3 weeks and we had to plan ahead). TWO DAYS before our arrival in Sarlat we get a phone call from the hotel to say 'we' have double booked our room and will have to stay in a hotel out of town (9km away) for the first night.

We said 'No' - so they came back with a different hotel just down the road from the Ibis. Suspicious that is was not full at this busy time of year, we took details for the other hotel and checked it online - yeuk! Not a runner.

E mailed hotel and explained we were not prepared to accept the alternative hotels, that we had booked EIGHT MONTHS ago and any double booking would surely have been picked up at the time? Explained that the situation was unacceptable and we would now be complaining direct to Accor Group etc etc - we were NOT prepared to give up any of our 3 nights, first come first served and all that.

Wasted several hours looking for alternatives (in vain) then later in the day Reception came back and said "We've moved someone else, you can have the 3 nights".

When we arrived we had the discussion with the girls on Reception - they apologised profusely and eventually confided that they had been 'instructed at two days notice to get on the phone etc and move numerous guests out of the hotel for that first night, as the manager had agreed for a party of (dentists, as I recall?) to block book the night for a beano in Sarlat'..!

We insisted on speaking with the manager about this, but needless to say despite numerous requests he/she managed to avoid us... just gone out / not here tomorrow, etc etc.

It would be easy to mark the hotel down to 2 or 3 as a result, but to be fair it is an excellent facility with all mod cons in a great location with very helpful staff on the desk.

All it needs now is a new manager with some morals.

Room Tip: caveat emptor! check your booking near the time!
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  • Stayed: September 2011, travelled as a couple
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5  Thank merlinthehammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2011

We stayed in the Ibis hotel in Sarlat for 2 nights. It's situated on the outskirts of Sarlat town, but is still easily reachable on foot - about a 10 minute walk. There's also a Lidl right across the road, which is great for stocking up on picnic food and drink before heading out for the day.

The staff were friendly and helpful.

  • Stayed: October 2011, travelled with friends
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Thank E_Stoffies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2011

  • Stayed: October 2011, travelled as a couple
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Thank Julianne A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 6 October 2011

We were desperate after a long driving day when we saw the add for this hotel. The staff were friendly and cheerful, room clean and a reasonable size, and the walk to the old town was only about 10 easy minutes. What a beautiful medieval town. So much to see. If you are warn out from sight seeing there is a very good Maroccan restaurant next door.

  • Stayed: October 2011, travelled as a couple
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1  Thank Judith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Sarlat

Address: 8 rue Gabriel Tarde, 24200, Sarlat-la-Caneda, France
Phone Number:
Region: France > Nouvelle-Aquitaine > Dordogne > Sarlat-la-Caneda
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #8 of 35 Hotels in Sarlat-la-Caneda
Price Range: £65 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Sarlat 3*
Number of rooms: 69
Official Description (provided by the hotel):
The 3-star ibis Sarlat hotel is located in the town center, 656 yards (600 m) on foot from the medieval city and train station. In the heart of the Perigord Noir region, this is a city of art and history, close to tourist attractions such as the Valley of the Dordogne with its castles, Lascaux, Rocamadour and more. The hotel has 69 soundproofed and air-conditioned rooms available with free WIFI and free private parking. Our bar is open 24 hours a day for drinks and snacks in a pleasant setting. With Accor Press by PressReader, You can read more than 3,000 international and local newspapers and magazines on their smartphone, laptop or tablet, in every digital environment (iOS, Android, Blackberry, Windows). ... more   less 
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