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“Great house in perfect location”
other travellers have booked this property

Review of Sarlat Town House

Bedroom 1 with ensuite
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Bedroom 1 with ensuite
Bedroom 2 with ensuite Front of House
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Very good
26 reviews
Bedroom 1 with ensuite
Bedroom 2 with ensuite
Front of House
Lounge Room
Kitchen (with washing machine and dishwasher)
Bedroom 1
Bedroom 1
Lounge and Kitchen
Lounge
House (centre)
Front of House (partial)
Front Door
Window Box 1
Window Box 2
Ensuite Bathroom 1
Ensuite Bathroom 2
Ground Floor Bathroom
Sarlat (showing location of house)
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Overview
Townhouse -
2 Bedrooms, 3 Bathrooms, Sleeps 4
Sarlat-la-Caneda, Dordogne, Nouvelle-Aquitaine

Reviews from our community

Very good - based on 26 reviews
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Reviews from our community

Date | Rating
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jackal8
BURPENGARY
Level 6 Contributor
262 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Great house in perfect location”
Reviewed 16 February 2018 for a stay in October 2017

The Sarlat Town House was in a perfect location. It was a couple of minutes from the old town. Full kitchen, large lounge area, two big bedrooms. It is a lovely property. Like others have noted, the property was a bit musty when we first arrived but it was fine as soon as the place was aired out a bit. The owner's communication was probably my biggest gripe. His response time to the original request was slow, I sent him an email the day before check-in as I hadn't heard from him and then I had to email to find out what the progress with refunding our 250 Euro security deposit was (a week after we left) only to be told that TripAdvisor handle it. It was a shame because it was 5 stars but for the lax attitude to communication from the owner. And if you want to take a security deposit, have the courtesy to communicate that all is in order and let the tenant know what the process and timeframes are.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rverret
Ottawa, Canada
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great stay!”
Reviewed 9 November 2017 for a stay in October 2017

Loved the location so close to the medieval city and all its restaurants, shops, markets, attractions.
It was easy to find free parking close by in the Sundhouse lot. Also easy to retrieve the keys in the lockbox at the apartment.

The apartment is cosy, clean and well equipped with all necessities, perfect for two couples as each has their own bedroom with ensuite shower/wc. Towels and linens provided were of good quality.

We only cooked breakfasts but did make use of the wonderful picnic basket provided on several occasions for our lunches. Enjoyed dinner at wonderful restaurants all within walking distance.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis D
Mandurah, Australia
Level 4 Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great Location”
Reviewed 31 October 2016 for a stay in September 2016

The Sarlat Townhouse was centrally located in the town with easy access to all parts. Sarlat is also very well located for visiting the numerous small and beautiful villages in the Dordogne.
The house was comfortable with everything needed for a holiday stay and the bed on the upper floor was very comfy. Parking was also available in the car park up on the main road and free too during September. The main negative about the property was the smell of drains in the lower living area, I would probably rate the property as good but this is not available on TripAdvisor.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Nov 2016
Thank you for your positive review.

I am surprise you have commented about a drain smell and further to this you did not call us to review and assist you in this matter. We pride ourselves in excellent and speedy customer service and a quick call would have seen us there in 10 mins.

We do wonder however if you were actually coming across the smell of the stone walls as is the construction of the house.

The house is of medieval construction and has no damp course or air gaps as in modern construction. It is also made of solid local stone. In the grand scheme of things it is the associated charm of living "on the wall" of the old town.

We will of course monitor the situation for the comfort of future guests.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kevan D
Nottingham, United Kingdom
Level 1 Contributor
4 reviews
“A Charming well appointed property in a wonderful location”
Reviewed 27 August 2016 for a stay in May 2016

Our party arrived from the UK and Australia to live in such a charming medieval town and to experience a completely different way of life.

Sarlat Town House is situated right on the edge of the old town and only a short walk to a large selection of restaurants, bars, shops and that wonderful market.

We loved being among the rooftops with the pretty attic and 1st floor bedrooms accessed by a spiral staircase. The interior decoration and furnishings complimented the age of the house, and the amenities made it so comfortable. Sarlat and the Dordogne is a fascinating area and we wish we could have stayed so much longer.

Tip - If you choose to arrive on Market day then vehicular access to the property is limited due to market stalls and street closures. Don't let this put you off. We just parked up for a couple of hours and mingled amongst the many stalls until the road reopened.

Thanks Steve for providing such a welcoming and comfortable property.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Dealing with the owner - always helpful
Liked least: Nothing - it was all good
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Aug 2016
Thank you for your very positive review. We have tried to continue to provide a comfortable base from which to explore the charming town of Sarlat and beyond.
Thought has been put into the "feel" of the house over the tenures of ownership to provide an authentic feel for the stay of the guest. The present owners feel this is an important aspect to the experience of the guest. We, as Property Managers are also sympathetic to this.
We are so pleased, as a team, that you enjoyed your stay in this beautiful region and maybe in the future we can welcome you again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
shamil2n
Nelson-Tasman Region, New Zealand
1 review
“Close to everything, walking distance of shops and attractions in Sarlat, easy to find, roomy.”
Reviewed 19 June 2016 for a stay in June 2016

This property was in a great location both for parking and walking around town. The beds were comfortable and with clean linen. The bedrooms and bathrooms of a good size. The living area/kitchen contained all the necessary things for self catering accommodation. The only downside was the musty smell in the ground level living area which we covered by lighting a scented candle when we were there. The place appeared clean however was not totally as we had to mop the living area floor as it was not clean enough.
Arranging the rental was easy to complete with Steve and he checked that we had arrived OK.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Lower level mustiness
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Jun 2016
Thank you for your review.

We take your feedback seriously and will certainly make sure that the floors are as clean as possible in the future.

Also thank you for completing the remedial clean but we would not expect this to be done by yourselves. Essentially you should have called us directly and we would have attended straight away. You could have mentioned this when you sent me an email stating you had arrived and had settled in. We are only 10 mins away and would have arrived in that time to improve your comfort.

The house is many hundreds of years old and built of solid stone, does not have the benefit of damp course and modern flow through ventilation, this of course could be seen as part of the charm of staying in a medieval town in an ancient house but if guests are used to more modern structures this could present a problem if not appreciative of this.

Although I have to say it has been uncanny wet here for this time of year which would not have help this situation.

We are glad you found the house itself ideal for the purpose of your visit and the accommadation to your liking.

Again thank you for your comments and maybe welcome you back in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paul A S
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Location”
Reviewed 22 May 2016 for a stay in May 2016
1
person found this review helpful

The Town House, is located within two minutes walk of the centre. There is no allocated parking facility, but car parking is close by, although minimal payment required.
Our accommodation was well maintained , and generally well equipped with everything we needed for 'stay at home dining'. Food shops nearby, and major supermarkets within a couple of km. We enjoyed some meals out at two of the wide variety of restaurants in the Town catering for all 'pockets & tastes'.

The Town House is built over three floors. Living accommodation with toilet on the ground floor, and two very spacious bedrooms with good on suite facilities on the 2nd &3rd.
Our party of 4, are all above 60 yrs of age. My wife and I occupied the top floor bedroom, necessitating negotiation of two flights of stairs. This could present a bit of a challenge dependent on fitness. Fortunately not a problem for us, and would not hinder us from rebooking the accommodation again , if a 2nd visit to Sarlat was considered.



.

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 May 2016
Thank you for taken the time to review the townhouse.

Your feedback for the local area should be useful for any other guests looking to book a property in Sarlat. There is free parking available close by which I think is highlighted in the house book, but this stops on the 1st of June when most parking is now chargeable till the end of the Summer.

You are quite correct of course about the Staircase and we are please you did not personally find it a problem.

The house is typical of Sarlat and being a medieval town, most houses have a similar setup, Rooms on several different levels, houses go up instead of out, which need a little climb to access.

We are really happy you would consider coming back and look forward to that day in the near future.

Steve Hogg, Property Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
diane1439...
Cheshire, United Kingdom
2 reviews
“Perfect location”
Reviewed 1 May 2016 for a stay in April 2016

Lovely town house. Very quaint. Only downside is that it is on the top of a hill and the spiral stair case is very tight. Apart from that the bedrooms are lovely and the kitchen living space is well equipped and clean. Would stay here again

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 May 2016
Thank you for your review and kind comments on your stay at the Townhouse.

Lesley and I (property managers), are happy you had a great time at the house and enjoyed Sarlat again.

With a wheel chair and a "pot" for a broken ankle I can understand that the Stairs and the location may have been a little awkward to manage.

We look forward to welcoming you back in the future.
A bientot.

Steve and Lesley
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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