The location was fantastic, right in the heart of bustling Sarlat shopping area. The air conditioning was very welcome and the double glazing ensured a noise free environment from outside, pity the hotel floors creaked and squeaked !
Our room was dingy, small and shabbily furnished with a bedside table just about big enough for your mobile phone. The W.C required you to sit down first then shut the door, because it was so small. The decor generally was shabby and the tiles cracked in the shower area. The counterpanes were greasy and marked. By far the worst experience, was the arrival where the OWNER greeted me with a lesson in payment terms and pointing to HIS hotel RULES. We thought payment could have been taken by Amex but this apparantly was not so, we were asked to guarantee the room, which we did by VISA Switch, only to find on the day of departure that the full payment had been taken, using the VISA Switch Card without our authority. We would have used another Credit Card. But just wanted to get out of this place quickly, so left rather then have another heated discussion. We appreciate, that the hotels reviews do not necessarily reflect our review, but this is how we rated our stay.
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