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Plaza Madeleine & Spa
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Reviews (602)
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All reviewslovely hotelold townsauna and steam roomsaturday marketbest hotel in townexcellent locationpedestrian streetsecure parking lotthe room was nicefour star hotellovely visitparking situationminor issuewithin walking distancepool areathe freshly squeezed orange juicevisiting sarlat
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143 - 148 of 602 reviews
Reviewed 9 June 2013

The hotel is in the heart of lovely Sarlat. We had booked a prestige room so we expected something a little above average. In fact the room was pretty average, not particularly large nor well equipped. The bathroom was small with no bath - just a shower. The storage was limited and there were no tea or coffee facilities. This would have been ok if there was room service but there was none. The Internet was provided by a poor wifi that had a very irritating signing in process. Breakfast was adequate if unexciting. The hotel shut up early in the evening and there was nowhere to get tea or coffee after breakfast. The pool area was pleasant but it would have been nice to have had some service there. The air conditioning was very noisy and ineffective. All in all, rather mediocre.

Room Tip: Go for an expensive room or it will be inadequate.
  • Stayed: June 2013, travelled as a couple
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Thank squoogle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2013

We were charmed by the friendly (and abundant) service, the well designed rooms, and the truly exceptional cleanliness. The hotel delivers first class breakfasts in its dining room, and has a cheerful and welcoming bar, with an excellent wine list. Because of the frigid weather we were not able to try the pool.

Room Tip: A room on the back might be preferable for those susceptible to traffic noise.
  • Stayed: May 2013, travelled with friends
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Thank winst0n4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2013

A pleasant 4 star ideally situated at the entrance to the old town. Receptionists were friendly and helpful, our room (executive double) was clean and comfortable with views onto the square. There is a pleasant bar which for some reason doesn't open until 4pm, even for coffee, but there are many bars and restaurants close to the hotel. Don't miss the Saturday market, it's fascinating!

  • Stayed: April 2013, travelled as a couple
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Thank AndreaPollard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2013

Nice hotel for Sarlat and area. Probably one of the most comfortable. Don't expect a palatial hotel with 100s of rooms this is a smaller luxury hotel in a smaller town. The club suites are very nice for a family as the couch folds out into a bed. The pool and spa area appear decent (see photos). No issue with the staff, all were professional. No doorman to carry your luggage. The breakfast food is good but very little of it is actually baked on premises. The AC was not available yet (we could have used it since it was pretty hot the day we arrived). All in all probably the best hotel for the area and the price is pretty reasonable too.

Room Tip: Club rooms have a nice living room that turns into an extra bed for kids.
  • Stayed: April 2013, travelled with family
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1  Thank Christophe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2013

Plaza Madeline is not great but comfortable. Staff is very friendly and helpful and bar is excellent. Try The Irish Coffee. Rooms are adequate although not spacious. This is because it is a converted town home. The only negative for hotel is household staff did not change out glasses routinely and some days the used glasses were stacked up without new ones. I would suggest this be an instruction to the desk on arrival. Wifi works well but shuts down after a period and you log back on. Breakfast is well done and kitchen staff are friendly and attentive.

Stayed: April 2013, travelled with family
Thank Bajatoro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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