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“Good Location”

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Plaza Madeleine & Spa
Ranked #2 of 35 Hotels in Sarlat-la-Caneda
Certificate of Excellence
Mona Vale, Australia
Level 6 Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Good Location”
Reviewed 1 July 2013

Our group of 20 stayed at the Hotel Madeleine in June 2013. It is a lovely hotel, tastefully and expensively decorated with the best location in Sarlat, just a few steps from the main shopping street and old town. The rooms are large, comfortable, clean and with spacious modern bathrooms. Don't expect to wash your undies in the bathroom sink though, it is so modern it doesn't have a plug, its just an indent in the marble. A pleasant breakfast buffet was provided with our accommodation but sometimes the staff struggled to keep up supplies as there was a much larger group of Canadians staying at the same time. Because this was the coldest Spring for decades, we had no use for the spa or pool but it looked a pleasant area. Service was a little off-hand and one night none of the hotel guests were allowed in the only bar area because it was taken over by a 'private function'. We all felt this was unacceptable since there was no alternative area to meet in the hotel - or outside for that matter, because the weather was so cold. Its a lovely hotel but don't expect warm, friendly service.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Foodie1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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548 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
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English first
Le Grand-Pressigny, France
Level 4 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 June 2013

I've been to Sarlat many times, and have tried other hotels, but keep coming back to the Madeleine. There's no better location, especially for visiting the town on market day. The rooms are excellent, and the pool is perfectly lovely on a hot summer day. Very nice breakfast, we had dinner in the bar area and that was really good, too. Overall, this place can't be beat in its category. Only down side: parking can be a bit of a job, but I've never had to park more than a couple blocks away.

Room Tip: Rooms facing the street give you a great view of the action, but on weekend nights you'll have t...
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  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abbondanza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level 5 Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 June 2013

Clean, good service, good location, our room (executive) was spacious, nice bathroom. Quiet. Would go back. Did not have breakfast so don't know about that. Got there late so they gave us a good price and were kind. Quite modern decoration of rooms. Also - there is parking so it's very helpful, though it's a bit farther from the hotel itself and not right next to it.

Room Tip: Executive room is spacious and quiet.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadyBerg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas, United States
Level 6 Contributor
123 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 15 June 2013

We stayed here two nights just for the express purpose of doing a full day tour of the cave paintings. We arrived quite late, and had missed dinner, but were able to get a light snack and a couple of glasses of wine in the very lovely bar. The server was very sweet and attentive.
Our room was very nice, not opulent in any way, but it didn't matter for our purpose as we were really just there to sleep. There were nice touches like robes in the room, nice toiletry items, etc.
Breakfast doesn't happen until 7:30 am, so you're out of luck if you're an early riser. We only got coffee, but the spread of food was beautifully done.
My only complaints were minor. When we checked in, we were not told we would need to move our car from its parking place across the street. So the next morning when we were told, it created drama for us to get it moved and still make our tour as the traffic is very heavy in Sarlat.
I also felt the front desk people were quite curt.
Overall, I would stay here again and would recommend. Our bill for two nights, our light dinner the first night with two glasses of wine, coffee for two mornings, and parking for one night came to $340. (after conversion from our mastercard bill)

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bishops stortford
Level 6 Contributor
119 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 9 June 2013

The hotel is in the heart of lovely Sarlat. We had booked a prestige room so we expected something a little above average. In fact the room was pretty average, not particularly large nor well equipped. The bathroom was small with no bath - just a shower. The storage was limited and there were no tea or coffee facilities. This would have been ok if there was room service but there was none. The Internet was provided by a poor wifi that had a very irritating signing in process. Breakfast was adequate if unexciting. The hotel shut up early in the evening and there was nowhere to get tea or coffee after breakfast. The pool area was pleasant but it would have been nice to have had some service there. The air conditioning was very noisy and ineffective. All in all, rather mediocre.

Room Tip: Go for an expensive room or it will be inadequate.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank squoogle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level 6 Contributor
156 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 24 May 2013

We were charmed by the friendly (and abundant) service, the well designed rooms, and the truly exceptional cleanliness. The hotel delivers first class breakfasts in its dining room, and has a cheerful and welcoming bar, with an excellent wine list. Because of the frigid weather we were not able to try the pool.

Room Tip: A room on the back might be preferable for those susceptible to traffic noise.
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank winst0n4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruberts, Spain
Level 4 Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 May 2013

A pleasant 4 star ideally situated at the entrance to the old town. Receptionists were friendly and helpful, our room (executive double) was clean and comfortable with views onto the square. There is a pleasant bar which for some reason doesn't open until 4pm, even for coffee, but there are many bars and restaurants close to the hotel. Don't miss the Saturday market, it's fascinating!

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndreaPollard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Plaza Madeleine & Spa

Property: Plaza Madeleine & Spa
Address: 1 Place Petite Rigaudie, 24200, Sarlat-la-Caneda, France
Phone Number:
Region: France > Nouvelle-Aquitaine > Dordogne > Sarlat-la-Caneda
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Sarlat-la-Caneda
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Plaza Madeleine & Spa 4*
Number of rooms: 39
Official Description (provided by the hotel):
HOTEL PLAZA MADELEINE Hotel & Spa is an exclusive 4-star hotel in the center of the city. The hotel is ideally located in the heart of Sarlat with direct access to the medieval city with its mansions & monuments, markets, shops & restaurants, shows & events streets .... PLAZA MADELEINE Hotel & Spa is the privilege of the city center a wellness area with heated pool, jacuzzi, Hamman, sauna, solarium ... The property is fully air conditioned and offers free high-speed WiFi. The hotel also offers a garage ... more   less 
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Also Known As:
Plaza Madeleine Hotel
Plaza Madeleine And Spa
De La Madeleine Hotel

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